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"Great hotel was close to where we was visiting and helpful staff "

"Knowledgeable staff"

"Very clean and start was so friendly and ready to help us at any request (we made quiet a few!) breakfast buffet was 10/10. "

"The building & grounds are both very attractive. My room was modern, spacious, light & the bed was very comfortable. I also had nice views of the gardens. The carpet & furniture in the room needed a little repair although understandable with general wear & tear. The food in Sartoria was very good & the food in the Garden Brasserie was excellent. Service was very good across the hotel with all staff being professional, friendly & helpful. I will definitely stay again. Many thanks! "

"Overall good experience, but bit disappointed by the small choice on the room service menu, was essentially just a burger and chips.... "

"We have stayed at this hotel numerous times now it’s are go to hotel when down visiting family in south ockendon it’s perfectly situated to the motorway lakeside and railway stations this time we were pleasantly surprised that all the rooms are being re done also bar area the new rooms look great there comfortable clean and have everything you need can’t wait to visit again for the final finish also if you want warm welcoming and happy experience this hotel is a must the staff make it Allways a smiling face "