8/10 Good
Alanna
Traveled with partner
Feb 5, 2024
Liked: Staff & service
Our stay was good.
We had a few issues with our room but Emma the manager was fantastic! Super attentive and caring and sorted out our room issue super quickly. A bottle of Prosecco and ice bucket was left for us when we returned which was fabulous.
The other staff were so friendly, I believe his name is Keith, (sorry if it’s not!!) Was so funny, informative about the local area and super helpful which was fab.
My only real complaint is that the windows are super thin so the room can get quite cold at night and it’s very noisey on the front side of the building due to the local businesses, but that’s no fault of the hotel.
Other than that, the location was amazing and the bed was super comfy.
Thanks again Emma!
Alanna
Stayed 3 nights in Feb 2024