"The beds are very comfortable, front desk staff is nice but house keeping..... meh, we asked for 2 towels and they told us they can only give us 1. " More
West Edmonton stay
Your stay at this West Edmonton hotel places you within 2 miles (3 km) of Galaxyland and World Waterpark. West Edmonton Mall and Palace Casino are also within 3 miles (5 km).
Family-friendly fun
This hotel features an indoor pool, a 24-hour gym, and a restaurant. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Enjoy the spa tub and free perks like buffet breakfast and free self parking.
Dec 18, 2019 by Gemma Cumarat, Guest Services Manager
Jenn, Thank you for your 5/5 review and for staying with us. I will speak to the housekeeping Manager regarding the issue. We hope to see you again soon.
Apr 2, 2021 by GSA Sara W
Thank you for the 5 out of 5 review! stay safe during these times, and happy to see you again in the future.
Oct 20, 2019 by GSA - Sara T.
Thank you for the 5 out of 5 review! Hoping to see you/you and family again.
Aug 6, 2019 by Alwyn Miller, Front Office Manager
We do have the pool checked daily and water samples sent to Alberta Health for compliance and safety purposes. I will share your feedback with the maintenance team for them to review. Hope to see you again soon.
Wingate by Wyndham - Edmonton West offers its guests a children's pool, an indoor pool, a waterslide, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 2942 square feet (273 square meters). A 24-hour fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the family-friendly Wingate by Wyndham - Edmonton West. Self parking is free. This 3-star Edmonton hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge
Free self parking , Free RV, bus, truck parking
Wingate by Wyndham - Edmonton West offers 105 accommodations with safes and coffee/tea makers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Guests are served free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Homefire Grill Restaurant - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 30 days prior to check-in.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 13 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 30 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.