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4.4 out of 5

"My air conditioner did not work well " More

By a verified traveler on Sun 25 Apr 2021

Hotel Description

3-star hotel perfect for exploring Elmira

Heart of Elmira

Stay at this Elmira hotel and you'll be within half a mile (1 km) of Chemung Valley History Museum and 2 miles (3 km) of Elmira College. Eldridge Park and Woodlawn Cemetery of Elmira are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 149 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Room service, coffee/tea makers, and pillow menus are also available.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$99* Per night/room May 18 - May 19

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Elmira - Horseheads, an IHG Hotel ratings based on 11 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Elmira - Horseheads, an IHG Hotel

Everyone (4) Couples (2) Family (1)
4 out of 5
My air conditioner did not work well

Posted by on Apr 25, 2021

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Comment from Hotel Management

Apr 26, 2021 by HotelStaff

Thank you for staying with us. We apologize for any inconvenience you experienced during your stay. We will be sure to have someone take a look into the issue. We wish you safe travels.

5 out of 5
the location was convenient to everything in the area.

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 27, 2020 by HotelStaff

Thank you for your 5 out of 5 rating! We are so glad to hear you enjoyed our convenient location as much as we do! We hope to see you again soon!

5 out of 5
It was a very comfortable stay. I would recommend this hotel for future stays.

Posted by on Jul 16, 2018

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Comment from Hotel Management

Jul 27, 2018 by HotelStaff

Thank you for staying with us and taking the time out to give us a great review!

4 out of 5

RiverView

Grateful hotel accommodations available after the races were over. Maid service staff should make sure they empty all trash cans and replace all items used in coffee area. Too bad they are not using the outdoor pool anymore.

Posted by , from W on Jul 9, 2017

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Comment from Hotel Management

Jul 13, 2017 by HotelStaff

Thank you for choosing to stay at the Holiday Inn Elmira, Kathy! We appreciate you taking the time to leave us your feedback. We will be sure to pass your comments along! We were glad that we were available for you after the races! We hope to see you again!

4 out of 5

I will stay again

The hotel staff was immediately impressive and helpful. The pool was great and had a lifeguard. I did have a lot of problems with the keys to the door to get into the building several times and actually needed help, and with small children it was not good. Also don't count on kids eat free if offered from Travelosity it wasn't honored.

Posted by , from New Jersey on Jul 11, 2016

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Comment from Hotel Management

Jul 13, 2016 by emily.walter@fingerlakeshotels.com

Thank you for choosing to stay at the Holiday Inn Elmira, Faith. We also want to thank you for leaving feedback regarding that stay. We appreciate you taking the time to point out how impressed you were with our staff. Everyone from front-of-house to the back-of-house is here to help you and make sure you have a great stay. We apologize for any inconvenience you encountered during your stay. We hope that you will choose to stay with us again if you are ever back in the area.

5 out of 5

Clean and comfortable

Nice hotel in quaint, little town. Stop to visit Mark Twain's final resting place ( I had no idea he was there, either )

Posted by , from Alabama on Jun 21, 2016

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Comment from Hotel Management

Jun 23, 2016 by emily.walter@fingerlakeshotels.com

Thank you for staying with us at the Holiday Inn Elmira. We are so glad you enjoyed your stay with us and in Elmira. We certainly have great history in this area; including our ties to Mark Twain, the Underground Railroad, the Civil War and more! We would love for you to come back and experience more of the area's history and fun!

5 out of 5

Stayed three nights and were very comfortable.

Pros: Free Internet, Quiet, nightime safety lighting, microwave & frig in room.
Cons: no continental breakfast
We found the front desk people extremely courteous and helpful upon checking in. The room was large, clean and very comfortable. The motel is located in a quiet area, easy access , well lighted at night and we would definitely stay there again when we are in the area.

Posted by , from Southwest Virginia on Aug 20, 2011

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4 out of 5

Nice stay, needs longer pool hours!

My 3 teenagers loved the pool but it was only open until 9.....we didn't get to the hotel until 8. Wish it would have been open longer. Other than that, we had a very nice stay. Staff was very helpful! Highly recommend!!

Posted by on Aug 10, 2010

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4 out of 5

Hotel stay

The hotel was what I expected, as I had stayed there once before. Under some construction, which didn't bother us. I paid more than I did last time, but I couldn't get a hotel anywhere else. Cleaners didn't do a good job, missed the garbage, didn't replace the towels I put on the floor. Next day, still hadn't cleaned by 5pm when we came back. Had to leave again to get it done - collected the trash for her and asked for towels, told her to never mind the sheets. Came back, trash done, towels taken but no new left and beds not made, didn't appear vacuumed. We had to request more towels just to get the kids dry. Hotel knew I had 5 people in the room, gave me 3 towels. I know this sounds trivial, but when I'm paying more than $* a night and traveling with 3 kids, I don't want to have to call for towels.

Posted by on Jul 25, 2010

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3 out of 5

Elmira NY

The hotel is under going a reburbishment. I wish I had been warned when I made the reservation. I hope they update the lighting. The halls were very dark.

Posted by on Jun 18, 2010

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About the Holiday Inn Elmira - Horseheads, an IHG Hotel

Location 760 E Water St, Elmira, NY 14901

Renovations + Closures

The following facilities or services will be unavailable from March 1 2021 to May 31 2021 (dates subject to change):

  • Fitness facilities

Property Features

Holiday Inn Elmira - Horseheads, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Elmira - Horseheads, an IHG Hotel. Free self parking is available. This 3-star Elmira hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 2 levels
  • 4800 sq ft of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Elmira, NY (ELM-Elmira - Corning Regional) (19.2 km / 11.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Elmira - Horseheads, an IHG Hotel offers 149 accommodations with video-game consoles and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Anthonys Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 10.99 per person (approximately)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elmira Holiday Inn
  • Elmira Riverview Holiday Inn
  • Holiday Inn Elmira
  • Holiday Inn Elmira Riverview
  • Holiday Inn Elmira Riverview Hotel
  • Holiday Inn Riverview Elmira
  • Holiday Inn Riverview Hotel Elmira
  • Riverview Holiday Inn
  • Holiday Inn Elmira Riverview Hotel Elmira
  • Elmira Horseheads, An Ihg
  • Holiday Inn Elmira Horseheads
  • Holiday Inn Elmira - Horseheads, an IHG Hotel Hotel
  • Holiday Inn Elmira - Horseheads, an IHG Hotel Elmira
  • Holiday Inn Elmira - Horseheads, an IHG Hotel Hotel Elmira

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.