Bürgenstock Hotel & Alpine Spa

5.0 star property
5-star ski-in/ski-out hotel near Burgenstock

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Photo gallery for Bürgenstock Hotel & Alpine Spa

2 indoor pools, outdoor pool, sun loungers
Outdoor dining
Frette Italian sheets, hypo-allergenic bedding, free minibar
Lounge
2 indoor pools, outdoor pool, sun loungers
Reviews
9.6

Exceptional

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • SpaSpaSpa
  • Parking availableParking availableParking available

Explore the area

Map
Bürgenstock, Ennetbuergen, 6363
  • Popular LocationKKL Lucerne24 min drive
  • Popular LocationChapel Bridge24 min drive
  • Popular LocationSwiss Transportation Museum27 min drive
  • AirportZürich (ZRH)75 min drive

Room options

Heritage Lake view Prestige Suite with Spa Access

  • 861 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Heritage Alpine Deluxe

  • 356 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Heritage Lake view Prestige room with Terrace and Spa access

  • 409 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Heritage Lake view Suite with Spa Access

  • 603 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Heritage Lake view Cottage with Spa Access

  • 1291 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Heritage Lake view Deluxe with Spa Access

  • 355 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Contemporary Deluxe room with Spa Access

10/10 Exceptional
  • 452 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Contemporary Lake view Bay Suite with Spa Access

10/10 Exceptional
  • 452 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Contemporary Lake view Premium Suite with Spa Access

10/10 Exceptional
  • 786 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Contemporary Lake view Panorama Suite with Spa Access

  • 958 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Contemporary Lake view Spa Suite with Spa Access

10/10 Exceptional
  • 958 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Contemporary Family Suite with Spa Access

10/10 Exceptional
  • 958 sq ft
  • Lake view
  • Sleeps 4
  • 2 King Beds

Penthouse

  • 1819 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • 3315 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Ennetbuergen

Mountain retreat .Within 2 miles (3 km) of this Ennetbuergen hotel, you'll find Hammetschwand Lift and Burgenstock. Stansstad Ferry Terminal is within 3 miles (5 km) and Stanserhorn Cable Car is within 9 miles (15 km).

What's nearby

  • KKL Lucerne - 24 min drive
  • Chapel Bridge - 24 min drive
  • Lion Monument - 25 min drive
  • Chateau Guetsch - 27 min drive
  • Swiss Transportation Museum - 27 min drive

Getting around

  • Stansstad Station - 14 min drive
  • Stans Station - 17 min drive
  • Zurich Airport (ZRH) - 75 min drive

Restaurants

  • Lakeview Bar & Lounge - 1 min walk
  • Spices - 2 min walk
  • Restaurant Schlüssel - 10 min drive
  • OAK Grill & Pool Patio - 1 min walk
  • Restaurant Al Porto - 15 min drive

About this property

Bürgenstock Hotel & Alpine Spa

5-star ski-in/ski-out hotel near Burgenstock
During the winter, enjoy onsite recreation like ice skating and return when the snow melts for a round of golf at the onsite golf course. After a day on the slopes, enjoy treatments at the full-service spa, a relaxing soak in one of the 2 spa tubs, and an invigorating swim in one of the 2 indoor swimming pools. Bürgenstock Hotel & Alpine Spa helps provide the perfect ski vacation with ski passes and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers an outdoor pool, a children's pool, and a complimentary children's club. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Ennetbuergen hotel.

  • 211 guestrooms or units
  • 5 levels
  • 2 buildings
  • 12 dining venues
  • Meeting rooms
  • 107640 sq ft of conference space
  • 10000 sq m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Bürgenstock Hotel & Alpine Spa offers 211 air-conditioned accommodations with fireplaces and free minibar items. Beds feature Frette Italian sheets. A pillow menu is available. Flat-screen televisions come with premium digital channels. Espresso makers and minibars are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Ennetbuergen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Croatian, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Thai, Ukrainian

Property amenities

Family friendly

  • 2 indoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (CHF 40 per night)
  • Valet parking on site (CHF 40 per night)
  • Extended parking on site (CHF 40 per night)

Food and drink

  • Free buffet breakfast
  • 12 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • 2 indoor tennis courts
  • 2 spa tubs
  • 24-hour health club
  • 9 holes of golf
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Ice skating
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski-in/ski-out access
  • Steam room
  • Tennis lessons
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Hardwood flooring in room
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from June 15 2024 to June 16 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: CHF 60 per pet, per night, plus a deposit of CHF 60 per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 225.0 per night.
  • Cribs (infant beds) are available for CHF 50.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 950 per vehicle (one way)
  • Self parking fee: CHF 40 per night
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per night
  • Pet deposit: CHF 60 per night
  • Pet fee: CHF 60 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 225.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars and is displayed on this page as 5 stars.

Property is also known as

Buergenstock Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa
Bürgenstock Hotels Bürgenstock Alpine Spa Ennetbuergen
Bürgenstock Hotels Bürgenstock Alpine Spa
Buergenstock Hotel Alpine Spa
Buergenstock Hotel
Park Hotel Buergenstock Resort
Bürgenstock Alpine Spa
Burgenstock & Alpine Spa
Bürgenstock Hotel Alpine Spa
Bürgenstock Hotel & Alpine Spa Hotel
Bürgenstock Hotel & Alpine Spa Ennetbuergen
Bürgenstock Hotel & Alpine Spa Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa

Frequently asked questions

How close is Bürgenstock Hotel & Alpine Spa to the airport?

Bürgenstock Hotel & Alpine Spa is 53.6 mi (75-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

How much does it cost to stay at Bürgenstock Hotel & Alpine Spa?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Bürgenstock Hotel & Alpine Spa on May 27, 2024 start from $873.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Bürgenstock Hotel & Alpine Spa have an airport shuttle?

Bürgenstock Hotel & Alpine Spa offers an airport shuttle 24 hours a day, for a charge of CHF 950 per vehicle, one way.

Does Bürgenstock Hotel & Alpine Spa offer free breakfast?

Yes, Bürgenstock Hotel & Alpine Spa offers free breakfast.

Is there a casino at Bürgenstock Hotel & Alpine Spa?

No, there is no casino at this hotel, but Grand Casino Lucerne (25-min drive) is nearby.

What time is check-in at Bürgenstock Hotel & Alpine Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Bürgenstock Hotel & Alpine Spa?

Free parking is not available at this hotel. Self parking is available for CHF 40 per night, and valet parking for CHF 40 per night. Extended parking is available for CHF 40 per night.

Does Bürgenstock Hotel & Alpine Spa have a pool?

Bürgenstock Hotel & Alpine Spa features 2 indoor pools, an outdoor pool, and a children's pool.

Does Bürgenstock Hotel & Alpine Spa have a restaurant?

Yes, there are 12 restaurants on site.

Does Bürgenstock Hotel & Alpine Spa have a spa?

This hotel has a spa, which features sports massages, body scrubs, and body wraps.

How close is Bürgenstock Hotel & Alpine Spa to downtown Ennetbuergen?

Bürgenstock Hotel & Alpine Spa is 0.6 mi away from Obbürgen.

Bürgenstock Hotel & Alpine Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 154 out of 186 reviews" "
Rating 8 - Good. 19 out of 186 reviews" "
Rating 6 - Okay. 8 out of 186 reviews" "
Rating 4 - Poor. 2 out of 186 reviews" "
Rating 2 - Terrible. 3 out of 186 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Yan Xiu

Stayed 1 night in Dec 2023

4/10 Poor

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Emmanuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind all the staff and amazing services
Stayed 2 nights in Nov 2023

10/10 Excellent

rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

William

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the property and spa, particularly from the infinity pool. The staff were friendly and helpful. They really made our stay as part of our anniversary trip special and we hope to go back for longer some time. The included catamaran to Lucerne was a nice day out. They were also very dog friendly and provided a good quality dog bed.
Stayed 1 night in Sep 2023

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury at its finest! Unique experience on top of the mountain with breathtaking view of Lake Lucerne. Awesome infinity pool and spa amenities. Breakfast is beautiful!
Stayed 2 nights in Sep 2023

10/10 Excellent

Conny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved this hotel. Everything from location, service amenities… top notch. We will definitely come back. The spa ❤️❤️❤️
Stayed 1 night in Sep 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HANDS DOWN THE BEST PLACE EVER!
Spa is over the top amazing!!!!!!! Scenery is breathtaking!!! Transportation by catamaran and funicular to the resort was fun! Food was amazing. Drinks were pretty, but weak. Service team was spectacular! (ONLY complaint I might have is our particular pillows that we chose were a little musty smelling.) The hike up to the lift was perfect. Would return again in a heartbeat!
Stayed 1 night in Aug 2023

10/10 Excellent

Mantinder Jit

Stayed 1 night in Aug 2023