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"I enjoyed the accessibility to other things around the hotel. " More

By a verified traveler on Mon 11 Nov 2019

Hotel Description

3-star hotel near Bayfront Convention Center

City center stay

With a stay at this Erie hotel, you'll be steps from Erie Playhouse and Warner Theater. Erie Art Museum and Erie County Courthouse are also within half a mile (1 km).

Nightclub, bar/lounge

This smoke-free hotel features a nightclub and 2 restaurants. Traveling on business? Take advantage of the free WiFi in public areas, conference center, and conference space. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, cable TV

In addition to TVs with cable channels, the 150 guestrooms offer free WiFi and premium bedding. Coffee/tea makers, free local calls, and hair dryers are also available.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80* Per night/room Jul 19 - Jul 20

Superior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Avalon Hotel & Conference Center ratings based on 26 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Avalon Hotel & Conference Center

Everyone (14) Couples (4) Family (8)
4 out of 5
I enjoyed the accessibility to other things around the hotel.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 11, 2019 by Marion

Dear Guest, thank you for your positive feedback. We are pleased to hear that you had an enjoyable stay and are looking forward to welcoming you back soon. Marion Guest Relations

5 out of 5
Friendly staff. Good accommodation. Walking distance to Gannon University.

Posted by on Sep 28, 2019

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Comment from Hotel Management

Sep 28, 2019 by Marion

Dear Guest, thank you for your positive feedback. We are pleased to hear that you had an enjoyable stay and are looking forward to welcoming you back in the future. Marion Guest Relations

4 out of 5
The guest rooms could probably use a remodel. There was no furniture in my room.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 25, 2019 by Marion

Dear Guest, thank you for your feedback. We are happy to hear that you had an enjoyable stay and will take your suggestions into consideration. Marion Guest Relations

1 out of 5
The hotel was old and in awful condition. I’ve stayed in hotels that are old -At least the rooms are clean. We had a queen size bed on the 3rd floor. We were told that was the most remodeled floor. The room was large but had lots of issues. A patch of wall that hat been repaired but never re-painted marks or smudges on several walls. 2 spots in the ceiling that had obvious water damage and just painted over. An outlet that was black from obvious damage. We would have just left and gotten another room some place else- however, do to a festival going on the hotels around were booked. Only planning on being there one night and not spending much time in the room we decided to stick it out. Later in the evening my husband got stuck in the elevator for about 15 minutes. Only one elevator worked. The other was broken. The worst part of all- after finally getting into the bed my husband felt something crusty and dried in thecsheets. We pulled the co wed off and a large dried streak of something in the sheet. We do believe some human excrament. I was discussed!! It was then obvious the sheets had not been changed. We immediately called and they brought new sheets and we changed them. When checking out we made a complaint to the new morning front desk staff of the sheet issue. The manager was not around. They took our info to have the manager call us. As of yet no call. I will start calling my self. I did see a sign that double tree will be taking over. Not soon enough

Posted by on Aug 25, 2019

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Comment from Hotel Management

Sep 4, 2019 by Marion

Dear Guest, thank you for your detailed feedback. We are pleased to hear that you enjoyed our staff and location. I apologize for the inconveniences you described in the room and we are open to suggestions since you seem to be quite the handyman. I can assure you that our sheets are changed after every use, so I am not exactly sure what happened here. For any concerns in regards to the elevator please feel free to contact OTIS. Management is usually available during regular business hours and may call at their convenience. We are also not being taken over by DoubleTree - we are going to be a Franchise. Marion Guest Relations

3 out of 5
Stayed in a superior king suite. Bed was clean and comfortable....bathroom was relatively clean but VERY dingy. You can tell housekeeping doesn’t vaccuum the edges of the room or under/behind anything. Probably would not stay here again. It was very expensive for such a dingy hotel.

Posted by on Aug 20, 2019

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Comment from Hotel Management

Aug 23, 2019 by Marion

Dear Guest, thank you for your feedback. We are pleased to hear that you thought our beds were clean and comfortable. Our rooms are cleaned on a regular basis but what you are describing is part of our deep cleaning that is due soon. I would also like to remind you that you chose to stay during the busiest season of the year and yet we were still one of the cheapest hotels in the city. Marion Guest Relations

4 out of 5
Old , but clean.The staff was very friendly. Nice place.

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 18, 2019 by Marion

Dear Guest, thank you for your kind words. I will be sure to share them with the staff and we hope to welcome you back soon. Marion Guest Relations

2 out of 5
Staff were really nice but hotel leaves something to be desired. It's pretty run down and breakfast is 'meh.' Staff tried their best to help and were the saving grace of our stay. They immediately responded to super loud people next door after we called front desk. Wouldn't return.

Posted by on Aug 3, 2019

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Comment from Hotel Management

Aug 7, 2019 by Marion

Dear Guest, we appreciate you taking the time to provide us with a feedback on your last visit with us. I will be sure to share it with the team. Our breakfast is prepared daily and includes a variety of hot and cold foods and beverages. Again we are sorry that we weren't able to exceed your expectations. Marion Guest Relations

1 out of 5
Only 1 working elevator! Stairs went only 2 floors and then you had to walk to other end of building to continue. Rooms had odors and carpet stains-outdated bathroom fixtures. Breakfast was poor on items available and when asked for more when depleted we waited quite some time. With all the chain hotels available-we chose poorly!

Posted by on May 29, 2019

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Comment from Hotel Management

May 30, 2019 by Marion

Valued Guest, Thank you for taking the time to provide us with a feedback on your stay with us. I do apologize that we did not exceed your expectations during your visit. The issues you stated are unacceptable and I can assure you that will be addressed with the proper departments. Thanks for your honest feedback. It will help us to grow as a team, and as a property. Thanks again, Marion, Avalon Front Desk

2 out of 5
Shower and phone did not work. Staff seem not to care ar all.

Posted by on May 11, 2019

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Comment from Hotel Management

May 15, 2019 by Marion

Dear Guest, I am sorry to hear that you did not enjoy your stay. Our guests are very important to us and we take your concerns very serious. It is thus very unfortunate that you got the impression that the staff is careless. Marion Guest Services

2 out of 5

Posted by on Apr 7, 2019

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Comment from Hotel Management

Apr 14, 2019 by Marion

Dear Guest, thank you for your feedback. I apologize for the inconveniences and maybe you can give us another chance after renovations are complete. Marion Guest Relations

About the Avalon Hotel & Conference Center

Location 16 W 10th Street, Erie, PA 16501

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 8500 square feet (790 square meters) and includes a conference center. A nightclub, multilingual staff, and a garden are also featured at the business-friendly Avalon Hotel & Conference Center. Limited free parking is available on a first-come, first-served basis. This 3-star Erie hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 8500 sq ft of conference space
  • 790 sq m of conference space
  • Nightclub
  • Bar or lounge
  • Conference center
  • Front desk (24 hours)
  • Staff is multilingual
  • Wedding services available
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Erie, PA (ERI-Erie Intl.) (10.2 km / 6.3 mi)
  • Train station: Erie Station (0.7 km / 0.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Avalon Hotel & Conference Center offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested.

  • Television
  • Cable channels
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Bolero's Tapas Restaurant - This fine-dining restaurant specializes in Spanish cuisine and serves lunch and dinner. Happy hour is offered.

Cheyenne Cattle Company - This steakhouse specializes in American cuisine and serves dinner only. Open select days.

Lola's - Onsite bar. Open select days.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Snowmobiling nearby
  • Surfing/boogie boarding nearby
  • Snowshoeing nearby
  • Casino nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property only allows early check-in Monday through Friday.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, and a security system. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 300 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Refrigerator fee: USD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Avalon Erie
  • Avalon Hotel
  • Avalon Hotel Erie
  • Avalon & Conference Center
  • Avalon Hotel & Conference Center Erie
  • Avalon Hotel & Conference Center Hotel
  • Avalon Hotel & Conference Center Hotel Erie

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.