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4.3 out of 5

"It was located in a great place convenient for every place we needed to go " More

By a verified traveler on Tue 20 Apr 2021

Hotel Description

3-star hotel near Millcreek Mall

In shopping district

You'll be within 2 miles (3 km) of Millcreek Mall and 6 miles (10 km) of Erie Zoo with a stay here. Presque Isle Downs and Casino and Waldameer Water World are also within 6 miles (10 km).

Business services

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a garden are also offered.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 117 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Pillowtop beds, Netflix, and coffee/tea makers are also available.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$127* Per night/room Jun 20 - Jun 21

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Springhill Suites by Marriott Erie ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Springhill Suites by Marriott Erie

Everyone (17) Couples (2) Family (7)
5 out of 5
Na

Posted by on May 28, 2021

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Comment from Hotel Management

May 28, 2021 by Kim

Thank you!

5 out of 5
It was located in a great place convenient for every place we needed to go

Posted by on Apr 20, 2021

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Comment from Hotel Management

Apr 20, 2021 by Kim

Thank you for staying and for your kind review!

4 out of 5

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 19, 2021 by Kim

It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.

5 out of 5

Posted by on Jan 25, 2021

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Comment from Hotel Management

Feb 6, 2021 by Kim

Thank you for staying!

4 out of 5

Posted by on Nov 22, 2020

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Comment from Hotel Management

Nov 23, 2020 by Kim

Thank you for staying!

3 out of 5
Only one staff member working. Very busy. No linen given for pullout bed. Comforters on bed very thin.

Posted by on Mar 9, 2020

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Comment from Hotel Management

Mar 11, 2020 by GM

Thank you for staying with us, I will pass this information along with the team and make sure you have all the items you need. Have a wonderful stay and be assured we will learn from this and make sure this doesn't happen ever again.

5 out of 5

Posted by on Feb 15, 2020

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Comment from Hotel Management

Feb 15, 2020 by GM

Thank you so much for staying with us! We are so happy you had a nice experience, have wonderful travels and we will see you next time!

5 out of 5
The room was clean and neat. The staff was friendly and helpful. TV placement was poor. really couldn't comfortably watch frim either the sitting area or bed.

Posted by on Feb 10, 2020

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Comment from Hotel Management

Feb 10, 2020 by Thomas Gilliland Assistant General Manager

Dear Valued Guest, We are delighted to have been your chosen hotel during your recent stay in Erie. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the SpringHill Suites Erie and we hope you choose to create more memories with us whenever your travels bring you back to Erie. Sincerely, Tommy Gilliland Assistant General Manager

5 out of 5
Very clean and spacious room. The beds were very comfortable

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 6, 2020 by GM

Thank you so much for staying with us, we are so happy you enjoyed your stay.

2 out of 5
Half way thru my shower the hot water turned Luke warm. Then my son barely had Luke warm water for my shower. The front desk told me that they hadn’t heard that and thanks for telling them. Then have a good day. Nice!

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 11, 2019 by GM

Thank you for letting us know about your experience. We haven’t had any reports of cold water. What was your room number and name so we can investigate this. I apologize for any problems this may have caused.

About the Springhill Suites by Marriott Erie

Location 2087 Interchange Rd, Erie, PA 16509

Property Features

Springhill Suites by Marriott Erie offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Business amenities include a 24-hour business center and a meeting room. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Springhill Suites by Marriott Erie. Free self parking is available. Smoking is allowed in designated areas at this 3-star Erie hotel (fines may apply for smoking in non-smoking areas).

  • 117 guestrooms or units
  • 4 levels
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Buffalo Niagara Intl. Airport (BUF) (162.8 km / 101.1 mi)
  • Train station: Erie Station (9.5 km / 5.9 mi)
  • Parking: Free self parking

Room Amenities

Springhill Suites by Marriott Erie offers 117 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 43-inch LCD televisions come with premium satellite channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Satellite channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Hotel Names

  • Springhill Suites Marriott Erie
  • Springhill Suites Marriott Erie Hotel
  • Springhill Suites riott Erie
  • Springhill Suites by Marriott Erie Erie
  • Springhill Suites by Marriott Erie Hotel
  • Springhill Suites by Marriott Erie Hotel Erie

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.