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"Bathroom sort of dodgy Internet sort of spotty But other than that good place for a good price " More

By a verified traveler on Sun 28 Jan 2024

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Hotel Description

Motel near McDonald Theatre in Eugene

Downtown Eugene stay

Within a 10-minute walk of this Downtown Eugene motel, you'll find McDonald Theatre and 5th Street Market. Also, Hult Center for Performing Arts is within half a mile (1 km) and University of Oregon is within 2 miles (3 km).

Free perks

A gym, free self parking, and laundry facilities are featured at this motel. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A business center, a terrace, and express check-out are also on offer.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$92* Per night/room Mar 22 - Mar 23

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Campus Inn & Suites Eugene Downtown ratings based on 21 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Campus Inn & Suites Eugene Downtown

Everyone (13) Couples (3) Family (4)
4 out of 5
Bathroom sort of dodgy Internet sort of spotty But other than that good place for a good price

Posted by on Jan 28, 2024

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Comment from Hotel Management

Jan 28, 2024 by Manager

Hello Daniel,We appreciate your feedback and are glad you found our hotel to be a good value. We apologize for any inconvenience you experienced with the bathroom and internet connection. We believe in continuously improving our services and will take your comments into consideration. Please don't hesitate to reach out to our management team for any further assistance.

1 out of 5
No bathtub or sink stoppers Inconsistent, lightbulbs Dirty wash cloth in shower on arrival Loose shower, curtain rod Dirty shower curtain Door does not shut properly And much much more

Posted by on Sep 25, 2023

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Comment from Hotel Management

Sep 28, 2023 by Manager

Hello John ,Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

1 out of 5
Dirty washcloth in the bathtub, Shower curtain rod, too far inside the bathtub no room to stand And loose, Shower curtain, dirty, No bathtub or sink stoppers, Inconsistent lighting above sink,2 lights 60 watts And the third at 75 watts. Hot top out of service over priced for two nights

Posted by on Sep 24, 2023

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Comment from Hotel Management

Sep 27, 2023 by Manager

Hello John ,Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

5 out of 5

Posted by on Sep 4, 2023

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Comment from Hotel Management

Sep 26, 2023 by Manager

Hello Marcia,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

5 out of 5

Posted by on Sep 3, 2023

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Comment from Hotel Management

Sep 7, 2023 by Manager

Hello Marcia,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

4 out of 5
Staff are friendly, grab and go breakfast convenient. There is a small courtyard/balcony with a few tables where you can eat. Plenty of parking available. Some yellow water condensation spots on ceiling of bathroom. Overall nice average place for a one night stay.

Posted by on Aug 24, 2023

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Comment from Hotel Management

Aug 27, 2023 by Manager

Hello Sylvia,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our staff and parking. We hope to someday have another opportunity to host your stay.

5 out of 5
A great value for the money compared to other hotels in the area. It is an older property, but very clean. The staff was amazing. Breakfast in the morning was solid. Walkable to downtown, University, and Amtrack. I was a bit nervous to book when reading other reviews as my daughter and I were traveling together, having taken the chance and experienced the property myself, I would definitely stay there again.

Posted by on Jun 20, 2023

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Comment from Hotel Management

Jun 21, 2023 by Manager

Hello Angela, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

4 out of 5
It is as I expected.

Posted by on Apr 23, 2023

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Comment from Hotel Management

Apr 27, 2023 by Manager

Hi Jennifer,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.

3 out of 5
Small parking spaces. You get what you pay for. If you want something better than your going to have to pay more and go to a different place.

Posted by on Mar 21, 2023

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Comment from Hotel Management

Mar 22, 2023 by Manager

Hello FAIR FELLER,Thank you for sharing your experience with us. We appreciate the input referring to our parking. We hope to see you again in the future.

5 out of 5

Posted by on Jan 22, 2023

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Comment from Hotel Management

Mar 7, 2023 by Manager

Hello Ilene,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

About the Campus Inn & Suites Eugene Downtown

Location 390 E Broadway, Eugene, OR 97401

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. A fitness center, a terrace, and a vending machine are also featured at Campus Inn & Suites Eugene Downtown. Limited free parking is available on a first-come, first-served basis. This Eugene motel is smoke free.

  • 59 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Eugene Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Campus Inn & Suites Eugene Downtown offers 59 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 36-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations. This Eugene motel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Fan
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the motel include a fitness center.

Guests under 14 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Rafting nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.

Pet Policy

  • Pets: USD 20 per pet (varies based on length of stay), plus a deposit of USD 200.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 45 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Campus Eugene
  • Campus Inn
  • Campus Inn Eugene
  • Campus Hotel Eugene
  • Campus Inn Eugene Downtown
  • Campus Eugene Downtown
  • Campus Inn Suites
  • Campus & Suites Eugene Eugene
  • Campus Inn & Suites Eugene Downtown Motel
  • Campus Inn & Suites Eugene Downtown Eugene
  • Campus Inn & Suites Eugene Downtown Motel Eugene

You should know

  • Up to 3 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.