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4.7 out of 5

"The stay was very nice and clean. The staff was very helpful. We enjoyed the swimming pool and hot tub. There was a couple things I was disappointed a ... " More

By a verified traveler on Sat 15 Feb 2020

Hotel Description

Hotel near The Shoppes at Gateway in Springfield

Heart of Springfield

Within a 15-minute walk of the hotel, you'll find The Shoppes at Gateway and PeaceHealth Sacred Heart Medical Center at Riverbend. Riverbend Hospital and Eugene Health Center are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. A terrace, a snack bar/deli, and dry cleaning are also on offer.

Free Internet, satellite TV

Featuring conveniences like sitting areas and refrigerators, the 77 guestrooms offer free WiFi and free wired Internet, as well as TVs with satellite channels. Microwaves, minibars, and coffee/tea makers are also available. Housekeeping is available on request.

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Upper Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Suites Springfield RiverBend Medical ratings based on 26 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Suites Springfield RiverBend Medical

Everyone (9) Couples (1) Family (1)
4 out of 5
The stay was very nice and clean. The staff was very helpful. We enjoyed the swimming pool and hot tub. There was a couple things I was disappointed about, the wifi was not working when I was there, but it was a little stormy outside. I wish the continental breakfast would have stayed open until at least 10 am. I would defiantly stay there again.

Posted by , from Hood River OR on Feb 15, 2020

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5 out of 5
A+.........................................."...........................

Posted by on Aug 11, 2019

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5 out of 5

Posted by on Aug 6, 2019

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Comment from Hotel Management

Sep 11, 2019 by Kimberly Horn

Thank you for your generous rating! We appreciate guest feedback such as yours! We hope that your stay with us was a wonderful experience. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Kimberly Horn Front Desk Associate Comfort Suites - Springfield, OR 5417465359

1 out of 5
I was asked to give $50.00. For incidents. It was

Posted by on Jul 31, 2019

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4 out of 5

Posted by on Jul 27, 2019

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Comment from Hotel Management

Aug 23, 2019 by Kimberly Horn

Thank you for taking the time to rate your recent stay at our hotel! We are pleased to hear when a guest has enjoyed their stay. We hope that your next stay at our establishment will be even better than your last! Sincerely, Kimberly Horn Front Desk Associate Comfort Suites - Springfield, OR 5417465359

4 out of 5

Posted by on Jul 3, 2019

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Comment from Hotel Management

Aug 11, 2019 by Kimberly Horn

Thank you for taking the time to rate our establishment regarding your recent stay! Feedback from our guests allows us to continue to grow and provide excellent service to our guests. We hope that you choose to stay with us again next time you come to the area!

5 out of 5
Just a very nice night to help celebrate our wedding anniversary. The room was great!

Posted by on Oct 21, 2018

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5 out of 5

Excellent Stay

My husband & went to Oregon for Christmas to spend it with family. I checked out many hotels in the Eugene/Springfield area, and decided on the Comfort Suites in Springfield for our 7 night stay. Honestly, we couldn’t have chosen a better place. The hotel staff was extremely accommodating. Paul, the manager, went out of his way to make sure we were happy with everything. The maid staff made sure we had plenty of towels & a clean room. The beds were very comfortable & so were the pillows. Linda, who worked the breakfasts, did a great job & always had a friendly greeting for everyone. The pool area was always stocked with extra towels & The lobby area was tastefully decorated for the holiday. I would definitely recommend it, & would certainly stay there again!

Posted by , from Millbury, Massachusetts on Dec 28, 2017

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Comment from Hotel Management

Dec 28, 2017 by Franziska W.

Thank you for taking the time to write a review, Cindie! We are happy to hear that you had an excellent stay with us, and that our staff were accommodating and kind. We're glad that you and your family enjoyed the pool area and that it was always stocked with towels. Thank you for recommending us to other travelers and we look forward to seeing you again next time you're in the Eugene area!

5 out of 5

It was a very good location for us

I have never stayed at such a nice motel everyone were very friendly and helpful

Posted by on Nov 28, 2016

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Comment from Hotel Management

Nov 30, 2016 by Franziska W.

Thank you for staying with us! We are so happy to hear that you enjoyed our convenient location, and that the staff was very friendly and helpful as well. We hope you will keep us in mind for any future stays that you might have in this area!

5 out of 5
Hotel very clean, staff was great, breakfast bar well-stocked, close to a mall and many different restaurants

Posted by , from las vegad on Aug 1, 2016

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About the Comfort Suites Springfield RiverBend Medical

Location 969 Kruse Way, Springfield, OR 97477

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a snack bar/deli on site. Free breakfast is served. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. A terrace, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Suites Springfield RiverBend Medical. Free self parking is available. This Springfield hotel is smoke free.

  • 77 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Mahlon Sweet Field Airport (EUG) (16.9 km / 10.5 mi)
  • Parking: Free self parking

Room Amenities

Comfort Suites Springfield RiverBend Medical offers 77 air-conditioned accommodations with minibars and coffee/tea makers. Accommodations offer separate sitting areas. Televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Springfield
  • Comfort Suites Springfield
  • Springfield Comfort Suites
  • Comfort Suites Springfield Hotel
  • Comfort Hotel Springfield
  • Comfort Suites Springfield
  • Comfort Suites Springfield RiverBend Medical Hotel
  • Comfort Suites Springfield RiverBend Medical Springfield
  • Comfort Suites Springfield RiverBend Medical Hotel Springfield

You should know

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.