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"Location to UO is amazing. Parking is tight, and gets full during UO events from spectators - so you may not find a spot even if you have a room. " More

By a verified traveler on Tue 17 Jan 2023

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Hotel Description

Art Deco motel near Matthew Knight Arena

Heart of Eugene

Your stay at this motel will put you steps from Matthew Knight Arena and a 5-minute walk from University of Oregon. Also, Hayward Field is within half a mile (1 km) and Northwest Christian University is within 2 miles (3 km).

Free perks

This motel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the laundry service. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$92* Per night/room Mar 26 - Mar 27

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

University Inn & Suites ratings based on 21 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for University Inn & Suites

Everyone (12) Family (9)
1 out of 5
The location next to UO was great, but everything else was fine except for the broken shower faucet that was stuck on ice-cold (free-spinning knob not catching the interior shower cartridge). Management was unavailable over the weekend to address this and basically said we didn't know how to turn it on and refused to refund a portion of the fee for the inconvenience.

Posted by on Feb 27, 2023

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Comment from Hotel Management

Feb 28, 2023 by Management

Thank you for your review. I personally inspected the room you were staying in and I was unable to replicate the problem you claim, the faucet was working just fine when I checked it. We have someone on staff 24 hours a day, if there is ever any issue we can certainly assist you and this is something we could have easily remedied by showing you how to use a shower faucet.

4 out of 5
Location to UO is amazing. Parking is tight, and gets full during UO events from spectators - so you may not find a spot even if you have a room.

Posted by on Jan 17, 2023

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Comment from Hotel Management

Jan 18, 2023 by Manager

Hello Stephanie,Thank you for sharing this experience with us. We truly value you feedback with regards to our location and parking. We are always looking for ways to improve upon the guest experience so thank you for sharing.

4 out of 5
Easy to get in and out without beig at a busy thoroughfare. Breakfast same everyday. Boiled eggs didn't look appetizing.

Posted by on Nov 13, 2022

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Comment from Hotel Management

Nov 14, 2022 by Manager

Hello Esther,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our breakfast. Guest comments such as yours help us to continuously improve. Thank you for your business.

1 out of 5
It seems a little ridiculous to make a guest wait 3-4 minutes to check in because check in begins exactly at 3 pm. Especially when we are all just watching the clock tick through those last 3 mins together. I’ve never been a hotel that does that and I travel every few weeks.

Posted by , from Olympia on Sep 19, 2022

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Comment from Hotel Management

Sep 19, 2022 by Guest Services

Thank you for your review. Please be aware that on busy dates we cannot always accommodate early check-ins. As stated on our web page, we begin check-ins at 4pm, not 3pm therefore you were an hour early and we were still able to get you in within five minutes of arriving, that sounds like stellar service to me! I looked at the records and your room was receiving its final inspection at the time of your arrival, hopefully you understand the importance of this since we would rather have you wait a few minutes for a room that is in tip-top shape than have you checked in to a room where we may have missed something.

5 out of 5

Posted by on Sep 8, 2020

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Comment from Hotel Management

Sep 8, 2020 by Manager

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

4 out of 5
Older hotel but nicely updated. Clean, pretty quiet for how close together rooms are. Rooms have double/full beds in 2 bed rooms but husband and I fit fine. Nice complementary breakfast, had eggs, waffles, biscuits and gravy. Arrived a hour before check in and given our room early. Right across the road for Matthew Knight arena, so very convenient for our need. Would stay again.

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 18, 2020 by Manager

To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our bed and breakfast. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

4 out of 5

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 16, 2020 by Manager

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

4 out of 5
Comfortable, clean room with fridge, microwave, coffee pot, hair dryer, iron & ironing board. Continental breakfast nice.

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 13, 2019 by Manager

Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

4 out of 5
Centrally located. Close to U of O and restaurants. Staff was very friendly. Only complain is no excercise room but everything else was ok for the price.

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 7, 2019 by Manager

Thank you for sharing this experience with us. We truly value you feedback with regards to our staff and price. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

5 out of 5
Great customer service, clean rooms with fridge and microwave, fantastic affordable price. Swimming pool was closed but I didn’t plan on using it anyway.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 5, 2019 by Manager

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

About the University Inn & Suites

Location 1857 Franklin Blvd, Eugene, OR 97403

Property Features

Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly University Inn & Suites. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Art Deco Eugene motel.

  • 46 guestrooms or units
  • 2 levels
  • 2 buildings
  • To-go breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Eugene Station (2.6 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

University Inn & Suites offers 46 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Eugene motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily.

Nearby Activities

Recreational amenities at the motel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 17
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay
  • Utility surcharge: USD 1.99 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • University Inn Eugene
  • University Eugene
  • University Inn & Suites Motel
  • University Inn & Suites Eugene
  • University Inn & Suites Motel Eugene

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.