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"The rooms are big but old and desperately need updating. It is clean but basic. No fridge. No micro. Our room heater thermostat was stuck at 71...a bi ... " More

By a verified traveler on Fri 13 Apr 2018

Hotel Description

Enjoy 3 restaurants at this 3.5-star Blue Lake hotel

In Blue Lake

You'll find Chumayo Spa and Mad River Hatchery within 3 miles (5 km) of this hotel. Also within 9 miles (15 km) are Humboldt State University and Humboldt State University Natural History Museum.

Casino, outdoor pool

This traditional hotel features a casino, a nightclub, and 3 restaurants. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the outdoor pool and perks like free valet parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 102 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include room service, coffee/tea makers, and free newspapers.

Standard Double Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$90* Per night/room Dec 15 - Dec 16

Room, 2 Queen Beds, Balcony, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Junior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Blue Lake Casino & Hotel ratings based on 19 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Blue Lake Casino & Hotel

Everyone (9) Couples (1) Family (10)
2 out of 5
Loud neighbors didn’t sleep . Staff wouldn’t do anything about the price of room don’t know if will come back!

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 26, 2019 by Front Desk

Thank you so much for your feedback, we are terribly sorry it is under these circumstances. We take noise complaints very seriously and address them the moment they are called in. Front desk has an agent working 24 hours a day, trained and ready to assist for these situations. We hope are lucky enough to provide a comfortable place for you to stay again, without any noise issues.

4 out of 5
The employees are great. Although, their valet service is sub par because the valets are trying to cover two entry doors at the same time - the casino AND the hotel. The rooms are not luxury in any way, they're just a regular hotel room. My mom's handicapped room was only handicapped because because it had a roll in shower and a bar next to the toilet. But the toilet height was too low for her. So I had to hunt locally for a temporary riser. Also, in a two day period we had to have maintenance come snake her toilet THREE times! They assured us it wasn't her fault but that they had been having issues with it! Also my room was touted as having a "balcony". Yeah, um, I'm pretty sure a ground floor room with a square of cement and a wrought iron fence ISN'T a balcony. Maybe if they put a couple chairs out there and some plants in the dirt it might look a little more inviting. The room service was great and most of the food was good. Overall, great employees, lame valet service, good food, and therooms coulduse a little tweaking to update to "resort" status.

Posted by on Oct 23, 2019

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Comment from Hotel Management

Oct 31, 2019 by Front Desk

Thank you for letting us know about your stay and we apologize for the few issues you and your family experienced. We are happy your overall experience was a pleasant one and we do hope you come stay with us again.

5 out of 5
I loved having so much to do on site and the central location to area attractions! Clean location and safe area! Would recommend and stay again!

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 18, 2019 by FD Supervisor

Thank you for letting us know about your stay with us. We are glad you enjoyed your stay with us. We appreciate you letting us know about your experience. we are always looking for ways to improve.

4 out of 5
I liked the band playing in the lounge, and the meal we had in the restaurant was good too

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 3, 2019 by FD Supervisor

Thank you for letting us know about your stay with us. We appreciate you letting us know about your experience. we are always looking for ways to improve.

2 out of 5
When I booked through travelocity, I requested a room with a roll in shower due to my disability. When I checked in, I was told I would need to pay $100 more to get a room with a roll-in shower. I should have been advised beforehand that I would be charged more for having a physical disability, so I could make other arrangements.

Posted by on Aug 5, 2019

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4 out of 5

Posted by on Jul 22, 2019

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Comment from Hotel Management

Aug 8, 2019 by FD Supervisor

Thank you for letting us know about your stay with us. We appreciate you letting us know about your experience. we are always looking for ways to improve.

4 out of 5
Our 3 Nights in Blue Lake Casino we’re fine except for the restaurant service. Food was great, rooms were great, staff was on point...But the servers and the hostess were HORRIBLE. Two tables in the restaurant for breakfast and waited 20 min for a table. Hostess told us we would get seated eventually? Would go back, we would just eat outside of the Casino.

Posted by , from Cleveland on Jun 28, 2019

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Comment from Hotel Management

Jun 30, 2019 by Front Office Supervisor

Thanks for staying with us. We appreciate that you had a great experience with us and that our staff was great and friendly, we strive to give exceptional service. We are sorry that you had a disappointing time at or restaurants, I have forwarded your review to our restaurant manager. We look forward to seeing you again in the future.

4 out of 5

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 22, 2019 by Front Office Supervisor

Thanks for staying with us. We appreciate that you had a great experience with us and our rooms and that our staff was great and friendly, we strive to give exceptional service. We look forward to seeing you again in the future.

4 out of 5
Our mouthwash on the tray in bathroom for toiletries had been opened.

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 16, 2019 by Front Office Supervisor

Thanks for staying with us. We appreciate that you had a great experience with us and that our staff was great and friendly, we strive to give exceptional service. We are sorry that you had issues with your room, I have forwarded your review to our housekeeping supervisor. We look forward to seeing you again in the future.

4 out of 5
The food at the lily pad restaurant was really bad

Posted by on Apr 20, 2019

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Comment from Hotel Management

Apr 20, 2019 by Front Office Supervisor

Thanks for staying with us. We appreciate that you had a great experience with us and that our staff was great and friendly, we strive to give exceptional service. We are sorry that you had a disappointing time at or restaurants, I have forwarded your review to our restaurant manager. We look forward to seeing you again in the future.

About the Blue Lake Casino & Hotel

Location 777 Casino Way, Blue Lake, CA 95525

Property Features

Blue Lake Casino & Hotel offers its guests an outdoor pool and a spa tub. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and meeting rooms. A casino, a nightclub, and tour/ticket assistance are also featured at the business-friendly Blue Lake Casino & Hotel. A roundtrip airport shuttle is free (available 24 hours). Free self parking and valet parking are available. This 3.5-star Blue Lake hotel is smoke free.

  • 102 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 conference rooms
  • Casino
  • Nightclub
  • Karaoke
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking , RV, bus, truck parking (surcharge)

Transport

  • Airport: Eureka, CA (ACV-Arcata - Eureka) (19.6 km / 12.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free valet parking and self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Blue Lake Casino & Hotel offers 102 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Alices Steak and Sushi - This steakhouse specializes in regional cuisine and serves breakfast, lunch, and dinner.

Lily Pad Cafe - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours.

Wave Lounge - This cocktail bar specializes in regional cuisine and serves light fare only.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site.

Children under 13 years old are not allowed in the swimming pool without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

An adult age 18 or older must assume all liability for the booking.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Blue Lake Casino Hotel
  • Blue Lake Casino
  • Blue Lake Hotel Blue Lake

You should know

  • Blue Lake Casino & Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 10 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.