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"A bit under construction. An excellent value for what I paid and I would enjoy visiting again once all is completed. " More

By a verified traveler on Wed 18 Dec 2019

Hotel Description

Enjoy free breakfast at this West Chester hotel

In suburbs

Stay at this West Chester hotel and you'll be within half a mile (1 km) of Tee It Up Golf Center and 2 miles (3 km) of West Chester University of Pennsylvania. Chester County Historical Society and Brandywine Valley are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a fitness center on site, and a 24-hour front desk and a picnic area are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 102 guestrooms also offer free WiFi and TVs with cable channels. Free weekday newspapers, free local calls, and hair dryers are also available.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Microtel Inn & Suites by Wyndham West Chester ratings based on 30 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Microtel Inn & Suites by Wyndham West Chester

Everyone (9) Couples (2) Family (7)
4 out of 5
A bit under construction. An excellent value for what I paid and I would enjoy visiting again once all is completed.

Posted by , from Baltimore on Dec 18, 2019

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Comment from Hotel Management

Dec 19, 2019 by R M

Dear Trixiebee We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, please give us a call. We hope to see you again soon

2 out of 5
trash under bed sponge, cup and soap in sink double charged because travelocity didn't send payment, then Microtel front desk said they would call Travelocity and work it out but "never was able to get through" they said. Breakfast helper was great!

Posted by on Dec 4, 2019

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Comment from Hotel Management

Dec 9, 2019 by R M

On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1 out of 5
Absolutely miserable. Worst hotel I’ve ever stayed in you should be ashamed of charging money for this place

Posted by on Nov 16, 2019

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Comment from Hotel Management

Nov 18, 2019 by R M

On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1 out of 5
Non-smoking room smelled like smoke, telephone cord cut, tv remote without. batteries, dirty linens

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 15, 2019 by R M

On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5
Basic room without any standout fetures to name. Ice machine was broken and phone did not work, except when it ranged at checkout time.

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 28, 2019 by R M

On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5
The staff was wonderful! The place itself is bare-bones at best.

Posted by on Aug 27, 2019

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Comment from Hotel Management

Aug 28, 2019 by R M

Dear JKS On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5

Posted by on Jul 26, 2019

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Comment from Hotel Management

Jul 27, 2019 by R M

Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

4 out of 5
The Microtel price we got through Travelocity was very good. Our room had a hole in the wall, a wear hole in the comforter, and was only partly painted. The nice manager was apologetic about the painter being off for the weekend. We appreciated an affordable place to stay in the area for a family function and may try them again in the future. Microtel was clean. They put out juice, coffee and tea, with wrapped muffins and there's a covered place for smokers to relax together outside.

Posted by on Jun 4, 2019

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Comment from Hotel Management

Jun 5, 2019 by R M

On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

3 out of 5

Posted by on Feb 3, 2019

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Comment from Hotel Management

Apr 30, 2019 by R M

On behalf of our entire team. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you had provided to make improvement to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2 out of 5
Sheets had blood on them. Requested new sheets and the next set had stains as well

Posted by on Jan 10, 2019

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Comment from Hotel Management

Jan 10, 2019 by Management

Please accept my sincere apology regarding your recent stay. What you experienced is not the standard we strive to uphold. We have reviewed our procedures and made appropriate changes to prevent this from occurring in the future. It is our hope that you give another opportunity to serve you better.

About the Microtel Inn & Suites by Wyndham West Chester

Location 500 Willowbrook Ln, West Chester, PA 19382

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 50 square feet (5 square meters). A fitness center, barbecue grills, and multilingual staff are also featured at the business-friendly Microtel Inn & Suites by Wyndham West Chester. Self parking is free. This West Chester hotel is smoke free.

  • 102 guestrooms or units
  • 3 levels
  • 50 sq ft of conference space
  • 5 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (37.5 km / 23.3 mi)
  • Parking: Free self parking

Room Amenities

Microtel Inn & Suites by Wyndham West Chester offers 102 accommodations with safes and complimentary weekday newspapers. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • Staffed front desk
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 5.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Microtel Inn West Chester
  • Microtel Inn Wyndham Hotel West Chester
  • Microtel Inn Wyndham West Chester
  • Microtel Inn Wyndham West Chester Hotel
  • Microtel Hotel West Chester
  • Microtel Inn And Suites West Chester
  • Microtel Inn & Suites West Chester Hotel West Chester
  • Microtel West Chester
  • West Chester Microtel
  • Microtel Inn & Suites by Wyndham West Chester Hotel
  • Microtel Inn & Suites by Wyndham West Chester West Chester
  • Microtel Inn & Suites by Wyndham West Chester Hotel West Chester

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.