- Liked: Cleanliness, staff & service, property conditions & facilities
We love comfort in. However, this stay we encoutered a bed bug. We zipped it up in a zip lock bag and took straight to front desk. Front desk quickly switched our rooms. We were told the GM had been contacted and before check out today we would speak about compensation. But the lady at the front desk (different one from last night) wasnt aware of the situation. Yet the room that had the bed bug is right next to front desk and they are cleaning it today due to the bed bug. We love this place but it was uneasy sleeping last night after that happened and after seeing other reviews that were recent for bed bug problems its a bit discouraging. And i felt when we checked out no one said sorry or anything. We felt like it wasnt a concern and we come up every 3 months. May have to reconsider another comfort inn if near where we need to be.