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Country Inn & Suites by Radisson, Fayetteville-Fort Bragg, NC

3-star property
103 Brook Lane, Spring Lake, NC 1-855-201-7819

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3.9 out of 5
Good!
See all 15 Travelocity Reviews

"Breakfast is not what they say it is , but parking is easy to acces and is free. " More

By a verified traveler on Tue 09 Feb 2021

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Hotel Description

3-star hotel near Fort Bragg

In Spring Lake

Your stay at this Pine Forest hotel places you within 2 miles (3 km) of Fort Bragg and Carvers Creek State Park. Pope Army Airfield is within 9 miles (15 km) and Cross Creek Mall is within 12 miles (20 km).

Renovated in 2016

This hotel features an outdoor pool and a fitness center. Enjoy the sauna and free perks like on-the-go breakfast and free self parking. A 24-hour business center, free WiFi in public areas, and dry cleaning are also on offer.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 85 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$100* Per night/room Apr 18 - Apr 19

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Premium Room, 1 King Bed, Non Smoking, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Country Inn & Suites by Radisson, Fayetteville-Fort Bragg, NC ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Fayetteville-Fort Bragg, NC

Everyone (3) Couples (1) Family (6)
4 out of 5
Breakfast is not what they say it is , but parking is easy to acces and is free.

Posted by on Feb 9, 2021

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1 out of 5
The property was very dirty, there was a smell in our room, the beds were like rocks, the elevator had dirt all over the floor, debris on the grounds at entry, the advertised pool was down for repairs, there was no clock, the TV did not work so.maintenace fixed it, the cleaning crew only cleaned once, even though we kept the sign yo clean on yhe door and we had to take the trash out and go ask for TP and clean towels. I called to complain and they just puy me on hold. Will never book a hotel with travelocity again.

Posted by on Sep 15, 2020

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Comment from Hotel Management

Sep 26, 2020 by Customer Care

Thanks for posting a review. We feel sad to know that your stay was anything less than pleasing due to the condition, cleanliness and comfort of the facility, room and bed provided and the staff service at that time. We understand how frustrating these all must have been for you and we want you to know that our team does the best we can to fulfill every guest request as much as possible. We strive hard to provide complete guest satisfaction and we sincerely apologize if we fell short of that expectation. Your feedback is highly appreciated and will help us in the further improvements of our hotel. Hopefully, you will still be open to staying again with us in the future.

4 out of 5
There was a musty smell in the room. The bottom of the tub was soft and did feel supported.

Posted by on Dec 2, 2019

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2 out of 5
Clean but just an ok place. Check in clerk reeked of pot after 15 minutes and i found him in laundry room. Other thN that, it was just ok. Luggage carts terrible 3 wheelers.

Posted by on Nov 16, 2019

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4 out of 5
Nice and close to Fort Bragg . Helped my soldier reacclimate to stateside living. Car work done and phone reactivated. Wifi kept us sane. Rain didn't allow us much pool time!

Posted by on Sep 2, 2019

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4 out of 5

Bad Area to stay in

Pros: They clean room. Though I booked a 1 bedroom suite and was put in a suite.
Cons: The management being more flexible when situations arrive that call for a later checkout.
Location: The location is a rough area. People should be made aware of what they are booking.
My overall experience was nice. The area is something to be desired. I did not realize when I booked the reservation that there are safety concerns in that area. I was told by some residents that live in the area not to go out after dark. Also, that if you go to Walmart you run a high risk of being robbed. Not a safe area. I asked for a late checkout on Sunday and they would not accommodate me. They said they were booked when the hotel did not have that many rooms occupied. I just needed an extra hour but that was not an option. I needed to go to Ft Bragg but the manager did not care.

Posted by , from Hickory, NC on Apr 11, 2017

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5 out of 5
Have stayed there twice. Great staff both times. The rooms were clean and comfortable. Both times the staff checked shortly after check-in to make sure everything was satisfactory. Wish all my hotel stays were this nice.

Posted by , from Huntingdon TN on Jun 18, 2016

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5 out of 5

Exceptional service and Beyond

I have always stayed at holiday Inn express because of its service and convenient location. The Spring lake location was awesome due to it's staff helping my mom and guest feel comfortable. My mom arrived late on their breakfast but the staff let them eat without interruption. Thank you.

Posted by , from Spring Lake Nc on May 26, 2015

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2 out of 5

They've got Roaches!

Pros: Free breakfast
Cons: Poor breakfast
The staff is helpful and polite, but the breakfast is hit or miss and the rooms have roaches.

Posted by , from San Antonio, TX, USA on Dec 5, 2012

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2 out of 5

They have roaches

Pros: Free breakfast
Cons: roaches
The staff is courteous, breakfast is hit or miss and there were roaches in my room.

Posted by , from San Antonio, TX, USA on Nov 22, 2012

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About the Country Inn & Suites by Radisson, Fayetteville-Fort Bragg, NC

Location 103 Brook Lane, Spring Lake, NC 28390

Renovations + Closures

The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

Country Inn & Suites by Radisson, Fayetteville-Fort Bragg, NC offers its guests an outdoor pool, a sauna, and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at Country Inn & Suites by Radisson, Fayetteville-Fort Bragg, NC. Self parking is free. A complete renovation of Country Inn & Suites by Radisson, Fayetteville-Fort Bragg, NC was completed in February 2016. This 3-star Spring Lake hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 2 levels
  • Built in 1996
  • To-go breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Fayetteville Regional Airport (FAY) (27.8 km / 17.2 mi)
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Fayetteville-Fort Bragg, NC offers 85 accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. This Spring Lake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (free)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Fayetteville NW
  • Holiday Inn Express Fayetteville NW Hotel
  • Holiday Inn Express Fayetteville NW Hotel Spring Lake
  • Holiday Inn Express Fayetteville NW Spring Lake Hotel
  • Country Inn Carlson Fayetteville-Fort Bragg NC Spring Lake
  • Country Inn Carlson Fayetteville-Fort Bragg NC
  • Country Carlson Fayetteville-Fort Bragg NC Spring Lake

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.