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"Convenience is this property’s best feature. Rooms were adequate " More

By a verified traveler on Sat 28 Aug 2021

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Hotel Description

Fayetteville guestrooms with soaking bathtubs

In Fayetteville

Within 6 miles (10 km) of this Fayetteville hotel, you'll find Cape Fear Botanical Gardens and Fayetteville Transportation Museum. Markethouse and Segra Stadium are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$63* Per night/room Dec 5 - Dec 6

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

SureStay Plus Hotel by Best Western Fayetteville ratings based on 20 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Fayetteville

Everyone (13) Couples (3) Family (5)
5 out of 5

Posted by on May 2, 2022

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1 out of 5
The staff member didn’t go over amenities and locations. Kept conversation short other than stressing over whether I had a pet or not. Didn’t give Wi-Fi or it’s password. Room had chipping thick paint in few sections of the room. Duty light cover over sink. Missing light bulbs in ceiling in bathroom. Top cover had oil stains on it. When I didn’t finally eat dinner in my roaches came out of nightstand and were coming from stand the microwave was on. I will never come back to this hotel and I recommend it to no one. Definitely not worth a penny.

Posted by on Jan 8, 2022

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5 out of 5
Convenience is this property’s best feature. Rooms were adequate

Posted by , from Hillside on Aug 28, 2021

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4 out of 5

Posted by on Feb 22, 2020

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3 out of 5
Haven't had any problems with credit card safety, until an hour and a half after check in. Then all of a sudden, someone was shopping online with my card. My advice would be to check your card activity...

Posted by on Jan 25, 2020

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4 out of 5
I was greeted with a smile and a hello. Always appreciate that. For some reason we got a second floor room. Took no exception until later. When we left at 330 am there were several first floor rooms empty. I would think with a reservation made several months earlier i would get a first floor room. The room was a typical motel room from the 90's. Air conditioner that was built into the wall, set at 60 and with heat of the day it wasn't 60 in the room. It stayed at 60 and after the sun went down the room was comfortable. The shower was good. Good pressure and hot water. The light switch in the area outside the shower would not turn on. The bed was comfortable and had no problem falling asleep. Checking out was a plus. Someone was on duty and was greeted with a smile. Paperwork was done quickly and we were on our way. For the price we paid we got what we needed. A place to get some rest and a chance to cleanup and leave feeling refreshed for anorher day of driveing. For our next trip we will look for a more "modern" establishment. I know I'll pay more for the upgrade but we'll feel like we are in the present and not the past. My only thought going forward is that it is so affordable to fly but I like to drive and have the opportunity to see our great country on the ground and not in the air. I would like to see the motels get into this century and leave the 20th. I do look forward to using your website for our next trip but we will look at the more "modern" room.

Posted by on Jul 24, 2019

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5 out of 5

Posted by on Jun 21, 2019

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3 out of 5

Posted by on May 21, 2019

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4 out of 5
There was a pair of dirty socks left in our room which was nasty especially since my 2 yr old tried picking them up. But check in was fast and friendly. Amenities were ok and breakfast has lots of choices

Posted by on May 11, 2019

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1 out of 5
The bathroom was nasty the room had roaches in it we booked this hotel because it had a pool but it was closed . The hotel had good reveiws online but I will never stay here again.

Posted by on May 4, 2019

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About the SureStay Plus Hotel by Best Western Fayetteville

Location 1957 Cedar Creek Rd, Fayetteville, NC 28312

Property Features

SureStay Plus Hotel by Best Western Fayetteville offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. The business-friendly SureStay Plus Hotel by Best Western Fayetteville also features complimentary newspapers in the lobby, a fireplace in the lobby, and dry cleaning/laundry services. Self parking is free. This Fayetteville hotel is smoke free.

  • 120 guestrooms or units
  • 2 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Fayetteville Station (8.8 km / 5.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

SureStay Plus Hotel by Best Western Fayetteville offers 120 air-conditioned accommodations with safes and complimentary newspapers. 39-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Fayetteville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans.

  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rodeway Inn Fayetteville
  • Rodeway Inn Hotel Fayetteville
  • SureStay Plus Fayetteville
  • Surestay Plus By Fayetteville
  • SureStay Plus Hotel by Best Western Fayetteville Hotel
  • SureStay Plus Hotel by Best Western Fayetteville Fayetteville

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.