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Terrace/Patio
Terrace/Patio
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.4 out of 5 Excellent
984 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air Conditioning
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Map

Explore the area

Popular LocationPonte Vecchio1 min walk
Popular LocationPitti Palace4 min walk
Popular LocationUffizi Gallery5 min walk
AirportFlorence (FLR-Peretola)32 min drive

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    About this area

    Florence

    Located in Oltrarno neighborhood, Hotel Pitti Palace al Ponte Vecchio is connected to a shopping center. Uffizi Gallery and Bargello are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Pitti Palace. Looking to enjoy an event or a game? See what's going on at Nelson Mandela Forum or Stadio Artemio Franchi. Our guests appreciate the hotel's location for the sightseeing.
    View in a map
    Popular Location

    What's nearby

    • Ponte Vecchio - 1 min walk
    • Pitti Palace - 4 min walk
    • Uffizi Gallery - 5 min walk
    • Palazzo Vecchio - 5 min walk
    • Salvatore Ferragamo Museum - 6 min walk

    Getting around

    • Florence Santa Maria Novella Station - 16 min walk
    • Florence-Cascine Station - 22 min drive
    • AirportPeretola Airport (FLR) - 32 min drive

    Restaurants

    • Torre De’ Rossi – Restaurant offering regional cuisine. Serves lunch and dinner.

    About this property

    Hotel Pitti Palace al Ponte Vecchio

    This smoke-free hotel features a restaurant, a bar/lounge, and a rooftop terrace. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. All 86 rooms offer free WiFi, minibars, and flat-screen TVs with satellite channels. Other amenities available to guests include room service, hair dryers, and safes.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows regional sanitization guidelines of Safe Hospitality National Protocol (Italy)

    Social distancing

    Contactless check-in and check-out
    Protective shields in place at main contact areas
    Guest rooms kept vacant for 48 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Temperature checks available for guests
    Masks and gloves available
    Hand sanitizer provided
    Individually-wrapped food options available for breakfast
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • No onsite parking available
    • Parking nearby: EUR 40 per day

    Food and drink

    • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 15 per person
    • 1 restaurant
    • 1 bar
    • Room service available
    • Coffee/tea in common area(s)

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry cleaning service
    • Laundry facilities

    Conveniences

    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance

    Languages spoken

    • English
    • French
    • Italian
    • Spanish

    Business services

    • 1 meeting room
    • Business center

    Outdoors

    • Rooftop terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility
    • Wheelchair-accessible registration desk
    • Wheelchair accessible (may have limitations)

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Blackout drapes/curtains
    • Hypo-allergenic bedding

    Bathroom

    • Bathtub or shower
    • Bidet
    • Free toiletries
    • Hair dryer

    Entertainment

    • 23-inch flat-screen TV
    • Satellite channels

    Food and drink

    • Minibar

    More

    • Desk
    • Iron/ironing board (on request)
    • Safe
    • Slippers

    Policies

    Check-in

    Check-in from 2 PM - 4:00 AM

    Check-out

    Check-out before noon
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    Pets stay free
    Food and water bowls are available
    Restrictions apply; for more information contact the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Kids stay free! One child stays free when using existing bedding
    Rollaway/extra beds are not available

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for cooked-to-order breakfast: EUR 15 per person (approximately)
    • Nearby parking fee: EUR 40 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    No onsite parking is available
    Safety features at this property include a smoke detector
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
    Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
    Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
    4.4
    Excellent
    984 reviews
    5 - Excellent
    534
    4 - Good
    358
    3 - Okay
    59
    2 - Poor
    14
    1 - Terrible
    19

    4.5/5

    Cleanliness

    4.4/5

    Staff & service

    4.2/5

    Amenities

    4.3/5

    Property conditions & facilities

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Great location!
    This hotel is very nice, extremely well located at the foot of Ponte Vecchio. Very attentive staff, nice room with a view, A/C and excellent wifi. We recommend this hotel!
    Stayed 3 nights in Sep 2020

    1/5 Terrible

    Traveled with family
    Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stole my money
    I was booked for this hotel during the pandemic. They would not refund me even though all governments closed flights in and out of the US and Italy. With hotel and hotels.com
    Stayed 1 night in May 2020

    1/5 Terrible

    Traveled with group
    I was never able to stay at this property due to Covid. I haven't received a credit for future stay or a refund despite many attempts to reach Expedia and the hotel directly. I will never recommend this hotel to anyone. I will warn people on every travel website.
    Stayed 3 nights in Apr 2020

    1/5 Terrible

    Stayed 4 nights in Apr 2020

    5/5 Excellent

    Traveled with family
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Amazing Family trip during Corona outbreak.
    Great services for the front desk and knowledge about anything we asked. Helpful with all information. Amazing time stay. Very close to Ponte Vecchio. Breathe taking view from Breakfast Room. Room is big and clean. We will stay here again and hope to be back soon.
    Stayed 3 nights in Mar 2020