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4.0 out of 5

"Roomy hotel about 5 minutes walk from the train station SMN and about 5 to 10 minutes from shops, restaurants and Duomo " More

By a verified traveler on Sat 05 Jan 2019

Hotel Description

Townhouse near Cathedral of Santa Maria del Fiore in Florence

Heart of Florence

A stay at this Santa Maria Novella townhouse places you steps from Basilica of Santa Maria Novella and within a 10-minute walk of Cathedral of Santa Maria del Fiore. Piazza della Signoria and Ponte Vecchio are also within half a mile (1 km).

Property Amenities

This townhouse accommodation features free WiFi in public areas, luggage storage, and concierge services.

Free WiFi, refrigerators

Featuring conveniences like 2 bathrooms and refrigerators, the 9 guestrooms also offer free WiFi and LED TVs. Premium bedding, espresso makers, and free bottled water are also available.

Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Apartment

Bed Count 2 King Beds Maximum Occupancy 8 Max

Novella House ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novella House

Everyone (1)
4 out of 5
Roomy hotel about 5 minutes walk from the train station SMN and about 5 to 10 minutes from shops, restaurants and Duomo

Posted by , from san bruno, us on Jan 5, 2019

Was this review helpful to you?
Comment from Hotel Management

Jan 9, 2019 by Novella House's staff

Thank you very much for your review. We hope to welcome you again in our structure soon. Best Regards from Novella House's staff

Property Features

Novella House offers its guests tour/ticket assistance and concierge services. Public spaces have free WiFi. This Florence townhouse accommodation is smoke free.

  • 1 building
  • 9 guestrooms or units
  • 4 levels
  • Built in 1700
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Peretola Airport (FLR) (11.5 km / 7.1 mi)
  • Train station: Florence Santa Maria Novella Station (1.3 km / 0.8 mi)

Room Amenities

Novella House offers 9 accommodations with espresso makers and safes. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Florence townhouse accommodation provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in March 2016.

  • 2 bathrooms
  • LED television
  • Refrigerator
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:30 PM - 7:00 PM. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 PM - 7:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitization practices of Safe Hospitality National Protocol (Italy) guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Online Penalty Collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 30 for check-in between 7:30 PM and 8:30 AM
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novella House Condo Florence
  • Novella House Condo
  • Novella House Florence
  • Novella House
  • Novella House Florence
  • Novella House TownHouse
  • Novella House TownHouse Florence

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.