"The place was clean and spacious but the restaurants are the hotel were very slow and not appealing. At a gas hood place we waited 20 minutes for a br ... " More
River Oaks stay
Your stay at this River Oaks hotel places you within 3 miles (5 km) of Broward Center for the Performing Arts and Las Olas Boulevard. Also, Historic Stranahan House Museum is within 3 miles (5 km) and Port Everglades is within 6 miles (10 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the outdoor pool and conveniences like a 24-hour front desk and free newspapers.
Apr 19, 2024 by Sophia CSR
Hi Connie,Thank you for your feedback regarding the cleanliness and spaciousness of our hotel. We apologize for the disappointing experience you had at our restaurants. Your comments have been shared with the concerned staff for improvements. Additionally, we'll review our staffing levels to ensure that our team can provide prompt and attentive service. We hope to have the opportunity to welcome you back for a better experience in the future.
Apr 13, 2024 by Sophia CSR
Hi Michelle,It's disappointing to hear about your experience. Your feedback is valuable, and we will address these issues with our team to ensure improvements are made. Please know that your comfort and satisfaction are important to us, and we hope to be able to give you a better experience in the future.
Apr 11, 2024 by Sophia CSR
Hi Lisa,Please accept our sincere apologies for the inconvenience caused by the musty odour and any lack of attentiveness from our staff. We take your feedback seriously and will address these issues promptly. We hope you'll give us another chance to provide you with a better stay in the future.
Mar 19, 2024 by Sophia CSR
Hi Rosalien,We apologize for the inconvenience and assure you that the problems you raised do not correspond to our typical standards of service. We appreciate your input and will take these problems internally to avoid reoccurring problems. If you decide to stay with us again, we hope to have the chance to make amends for your disappointment.
Feb 22, 2024 by Sophia CSR
Hi Josh,I am pleased to hear that you appreciated our friendly service. However, we apologize for any inconvenience caused by the outdated property and rooms, as well as the stale cigarette smell. Your feedback is valuable, and we will address these issues promptly. We hope to have the opportunity to welcome you back for an improved stay.
Jan 27, 2024 by Sophia CSR
Hi Robert,Thank you for sharing your positive experience! We're delighted to hear that your check-in was easy and that you enjoyed the complimentary breakfast and encountered friendly staff. Providing a seamless and welcoming experience for our guests is our priority. We appreciate your kind words and look forward to hosting you again in the future.
Feb 1, 2024 by Sophia CSR
Hi Fernando,We are delighted to learn about your positive encounter with our service and value your generous 4-star rating. If there are particular aspects you believe we can refine to earn that coveted fifth star, we would greatly appreciate your input. Committed to ongoing improvement, our goal is to consistently deliver the highest quality experience for our guests. We look forward to the privilege of serving you again in the future.
Nov 3, 2023 by Sophia CSR
Hi Thelma,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.
Oct 31, 2023 by Sophia CSR
Hi Beverly,We're delighted to hear that you found our location convenient with nearby restaurants. Thank you for your 5/5 rating! We hope to welcome you back for another excellent stay in the future.
Nov 2, 2023 by Sophia CSR
Hi Enrique,Thank you for choosing us for your recent stay. It is heart-warming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us and are looking forward to serving you again on your future travels.
Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). The business-friendly Best Western Fort Lauderdale Airport/Cruise Port also features an outdoor pool, complimentary newspapers in the lobby, and express check-out. Free self parking is available. This Fort Lauderdale hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi , Free wired internet
Long-term parking (surcharge) , Free self parking
Best Western Fort Lauderdale Airport/Cruise Port offers 54 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Recreational amenities at the hotel include an outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Best Western Fort Lauderdale Airport/Cruise Port offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.