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"need to pay more attention to details such as no kleenex/tissues in room. Had to ask for a pen said they were short on pens. No creamer for coffee, on ... " More

By a verified traveler on Sat 25 Feb 2017

Hotel Description

Hotel near Greater Fort Lauderdale-Broward County Convention Center in Fort Lauderdale

Oceanside stay

A stay at this Downtown Fort Lauderdale hotel places you within half a mile (1 km) of Greater Fort Lauderdale-Broward County Convention Center and 2 miles (3 km) of Fort Lauderdale Beach. Pier 66 Marina and Jungle Queen Riverboat are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free self parking, and a free airport shuttle. Business travelers can take advantage of the free WiFi in public areas. You'll appreciate the free area shuttle, picnic area, and dry cleaning.

Free WiFi, kitchens

The 117 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and hair dryers are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$95* Per night/room Nov 4 - Nov 5

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Extended Stay America-Fort Lauderdale-Conv Center-CruisePort ratings based on 30 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America-Fort Lauderdale-Conv Center-CruisePort

Everyone (15) Couples (5) Business (1) Family (3)
3 out of 5
Lack of amenities in room: cups, tea bags, coffee, note paper or pens Stated free breakfadt which is misleading since it was a grab and go bag. Indidviduals witj dietaru restrictions had no options

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 13, 2019 by Hotel Management

Thank you for your review. We are sorry for your disappointment with the in-room amenities. Kindly note, kitchenware for your suite is kept and available at the front desk upon request. We also apologize our breakfast was not to your liking. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. We hope to have another opportunity to welcome you back soon for a better experience. Sincerely, Hotel Management

2 out of 5
It was not what I expected. It wasn't the cleanest. I would not stay here again.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 12, 2019 by Hotel Management

Thank you for taking the time to post your thoughts about your recent visit. We are truly sorry that your suite was not in the spotless condition it should have been. We apologize that steps were missed in our inspection procedures and we can only assure you going forward that this has been addressed. We hope you will consider giving us a second chance the next time you are in the area. Sincerely, Hotel Management

1 out of 5
Smoke appearance of outside dark and dirty AC loud smelly no ice maker or bucket no decor skinny blankets receptionist flakey windows were open when I entered room

Posted by , from Ft Lauderdale fl on Jun 21, 2019

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Comment from Hotel Management

Jun 22, 2019 by Hotel Management

Lucinda, we are sorry for the issues you encountered. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Please revisit us so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management

2 out of 5
Hot mess express. Only one person working. Room wasn’t ready. Dirty sheet laying on the third floor hallway floor outside elevator, coffee cup sitting on lobby table, empty Gatorade bottle and bag tag laying on another table in lobby. Hair dryer didn’t work, asked for another, 20 min later I had to go down and get a another one myself because front desk person was the only one there and couldn’t leave the desk. Went to grab it and it too did not work so proceeded with evening plans with wet hair. No shuttle to airport before 7am. It was literally an ok place to lay your head.

Posted by on May 7, 2019

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Comment from Hotel Management

May 9, 2019 by Hotel Management

Thank you for taking the time to review our hotel. We were disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management

5 out of 5
Great property in a great area to sleep at. Many restaurants around.

Posted by , from Tulsa, Oklahoma on May 2, 2019

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Comment from Hotel Management

May 3, 2019 by Hotel Management

Thank you for choosing Extended Stay America for your stay. We are pleased you enjoyed our excellent location and we are fortunate to have so many choices for shopping and dining nearby. Thank you again for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Hotel Management

5 out of 5
The property is very clean and the front desk assistants were nice. I enjoyed staying there. Definitely will be coming back to stay at another extended stay America!

Posted by , from Tulsa, Oklahoma on Apr 30, 2019

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Comment from Hotel Management

May 2, 2019 by Hotel Management

Dee, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed our well-kept property. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management

5 out of 5
I had a great view, the service was exceptional! I felt very welcome.

Posted by on Mar 5, 2019

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Comment from Hotel Management

Apr 21, 2019 by Hotel Management

Thank you for your terrific review of Extended Stay America. We are pleased you liked the service provided by our staff and that you had a great stay. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management

2 out of 5
This hotel is close to the cruise port. However, the mattress was like sleeping on a piece of plywood with a blanket thrown over it. Not so sure it wasn't a box spring. Our room was on the street side on the first floor and although the windows were not open it sounded like the cars were inside our room. Would not stay here again.

Posted by on Mar 3, 2019

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Comment from Hotel Management

Mar 4, 2019 by Hotel Management

Thank you for posting a review of your stay. Although our location close to the cruise port was ideal for you, we apologize for the inconvenience you had due to your bed and for the noise you experienced while you were here. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management

2 out of 5
The room was big but lacked amenities, like a spoon or coffee cups. The decor was spartan. Tbere were German cockroaches in the bathroom. The breakfast sucked. No cream for the coffee, just grool-like liquid Coffee Mate. Its like Extended Stay doesn't want repeat business, or any business for that matter.

Posted by on Feb 25, 2019

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Comment from Hotel Management

Feb 26, 2019 by Hotel Management

We apologize for falling short of your expectations for a perfect stay. Your feedback regarding the cleanliness issue and our breakfast offerings is shared with the concerned individuals in an effort to deliver better guest experiences going ahead. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Management

2 out of 5

Posted by on Feb 13, 2019

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About the Extended Stay America-Fort Lauderdale-Conv Center-CruisePort

Location 1450 Se 17th Street Cswy, Fort Lauderdale, FL 33316

Property Features

Free breakfast is served daily. WiFi is free in public spaces. A roundtrip airport shuttle at scheduled times and an area shuttle are free. The business-friendly Extended Stay America-Fort Lauderdale-Conv Center-CruisePort also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available. This Fort Lauderdale hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 4 levels
  • Built in 1999
  • To-go breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Fort Lauderdale, FL (FLL-Fort Lauderdale - Hollywood Intl.) (6.2 km / 3.9 mi)
  • Train station: Fort Lauderdale Station (7.7 km / 4.8 mi)
  • Property shuttles: Free airport shuttle and area shuttle; cruise terminal shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Extended Stay America-Fort Lauderdale-Conv Center-CruisePort offers 117 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Fort Lauderdale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Skydiving nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available at scheduled times from 7 AM to 4 PM. Fees may apply. Contact the property in advance to make arrangements.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transportation is offered at scheduled times from 7 AM to 4 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 35 per accommodation, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 7.00 per day
  • Pet fee: USD 35 per accommodation, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Cruiseport
  • Extended Stay America Cruiseport Hotel
  • Extended Stay America Cruiseport Hotel Fort Lauderdale Airport
  • Extended Stay America Fort Lauderdale Cruiseport Airport
  • Extended Stay America Center-CruisePort Hotel
  • Extended Stay America Fort Lauderdale-Conv Center-CruisePort
  • Extended Stay America Center-CruisePort Hotel
  • Extended Stay America Fort Lauderdale-Conv Center-CruisePort
  • Extended Stay America Center-CruisePort
  • Extended Stay America Fort Lauderdale Cruiseport Airport
  • Extended Stay America Fort Lauderdale Conv Center CruisePort
  • Extended Stay America Fort Lauderdale Cruiseport Airport
  • Extended Stay America Fort Lauderdale Conv Center CruisePort

You should know

  • Extended Stay America-Fort Lauderdale-Conv Center-CruisePort offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.