HOTELS.COM,
Protect tourists. DELETE Townhome Studios by Red Roof Inn, Ft. Lauderdale as an option for hotel stays!
This place caters to low-income long-term residents, which is fine. But mixing with tourists does NOT work. It makes for a potentially dangerous & very horrible experience.
Employee Sunisa was unwelcoming & very rude. Employee Felicia was nice.
No cord connecting phone to the wall, so you couldn't even use the phone to call the office.
Key cards gave problems each time tried to open the door. It would take up to a few minutes to finally open the door.
No matter how much we tried to keep the place clean, we had to deal with roaches coming from many room cracks that were there & not maintained by the hotel.
Room didn't appear smokey at first, but smoke was coming through the door frames from adjoining rooms even though the rooms are supposed to be non-smoking. Plus, the mattress & pillows stunk of cigarette smoke.
Awoken around 6am one morning by someone banging on door & looking for somebody. Luckily, the person walked away when he realized he had the wrong room.
Lots of loitering in the parking lot and outside of rooms by people who live there long-term. They also talked very loud outside our room throughout each day.
Horrible from start but couldn't leave due to nonrefundable policy. Read reviews too late. But, the reviews confirm things that happened during our stay. Unfortunately the worst hotel experience we have ever had. Not for tourists.