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"I stay at the Crowne Plaza in Englewood at least one night per week when I travel. The staff is friendly, efficient and the hotel is always clean and ... " More

By BBunk532, from New Hampshire on Mon 26 Mar 2012

Hotel Description

3.5-star hotel near Fort Lee Borough Hall

In Englewood

You'll find Fort Lee Borough Hall and Fort Lee Public Library within 3 miles (5 km) of this hotel. Also, Fairleigh Dickinson University is within 3 miles (5 km) and Riverside Square Mall is within 6 miles (10 km).

Renovated in 2018

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free WiFi, LCD TVs

The 194 guestrooms have LCD TVs with satellite channels and offer free WiFi and room service. Coffee/tea makers, free newspapers, and hair dryers are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$104* Per night/room Jan 5 - Jan 6

Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Crowne Plaza Englewood ratings based on 15 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Englewood

Family (2)
5 out of 5
Greeted warmly by Marissa at front desk, she added adjoining room for us. Hotel seems recently fully renovated, rooms were exceptional--high quality sheeting, great amentiies, coffee pot and fridge in room; very clean, economical; Breakfast was outstanding--complimentary, nice bar area, great dinner.... Hihgly recommend it

Posted by , from Buffalo, NY on Oct 15, 2019

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Comment from Hotel Management

Oct 31, 2019 by Crowne Plaza Englewood

Thank you James for the Great review and wonderful comments! We look forward to your next visit.

5 out of 5
The staff was very nicd and amswered our request in a timely manor

Posted by on Jun 2, 2019

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Comment from Hotel Management

Jun 17, 2019 by Crowne Plaza Guest Services

Hello, Were happy you had a good stay and the staff was able to assist you with your requests.

4 out of 5
Nice property. Quiet rooms. There was a disconnect when I checked in they said I didn’t pay for breakfast and it wasn’t included, which is wrong since I paid additional for it.

Posted by on May 12, 2019

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Comment from Hotel Management

May 25, 2019 by Marissa Banks - Front Desk Supervisor

Dear Valued guest, thank you for your feedback. I do apologize for the error with the breakfast. I will alert our desk team in order to correct this issue in the future. We hope we can serve you again in the future. Warm regards,

1 out of 5

Next Time I won't be staying here...

I unfortunatly, have 2 more days here, but since check in, I have experianced, shotty wifi, poor customer service, No AC, and a lack of accountability from the staff of The Crown. I just got back from having to travel to the front desk to order a wake up call. I tried calling the front desk 6 times, and was hung up on twice, and no answer the other 4 times. I walked down and waited in line for 5 minutes while 1 person waited on a line of people who were checking in. The management of this hotel needs to take a look at thier staffing model if they expect business from our corporate travel deparment again. To think that i could have stayed at a hotel for less money, but i choice this hotel expecting a little better cutomer service. Lesson Learned.

Posted by , from Boston, MA on May 21, 2013

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2 out of 5

Bad Smell

Pros: Free Internet
Cons: Noisy, bad smell
The things I did not like about this hotel was the awful smell in the rooms and in the hallways. We had to have the windows constantly open to vent the smell. Also the rooms did not look particularly clean. The shuttle service was nice though.

Posted by on Mar 10, 2013

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5 out of 5

This hotel is always excellent, great staff and great service

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, attentive staff
I stay at the Crowne Plaza in Englewood at least one night per week when I travel. The staff is friendly, efficient and the hotel is always clean and welcoming. I also dine there and the staff in the dining room gives outstanding service. My only suggestion would be more variety on the menu.

Posted by , from New Hampshire on Mar 26, 2012

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4 out of 5

very good

All are very well..... The room was clean, the pool excelent, the buffet no good

Posted by , from PR on Jan 5, 2012

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1 out of 5

Extremely poor customer service in all aspects of this hotel.

Cons: everything
Hotel had problems with room keys resulting in guests not being able to get into the rooms. The front desk could not give a hoot when confronted about the situation. They just said that when you want to get into the room, come to the front desk and they will call someone to let you in. REALLY ? Everytime you want to go to your room you have to wait for someone to let you in? Ridiculous ! The restaurant was terrible. Even when it was empty, you had to wait for someone to seat you. Service dreadful. Rooms old with peeling wall paper. Beds too small and uncomfortable pillows. We were there with family (4 rooms total) for my Mom's Memorial Service. It was a stressful situation, however, the issues with this hotel made the situation worse. When all you want is to rest in a bed and you can't get into your room, you would expect the staff to at least apologize. There were no apologies. Instead the staff appeared to be apathetic to any of the guest issues. $2. for a bottle of water is high, but $2. for a small candy bar is ridiculous. The only positive was the shower, it had good water pressure. My husband is a retired MIS Director who worked for a major upscale Hotel Organization. He could not believe how inefficiently and rudely this hotel was run. My family was extremely disappointed by this hotel and we would not stay at any Crowne Plaza Hotel again.

Posted by , from Florida on Oct 27, 2011

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4 out of 5

BEST VALUE EVER

Pros: Quiet
CROWN PLAZA @ENGLEWOOD WAS BEST VALUE TO SLEEP IN. EASY ACCESS TO HIGHWAY AND FRIENDLY STAFF.

Posted by , from NEW JERSEY on Apr 12, 2011

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3 out of 5

Never Again 7/31/2010

This was or 2nd stay at this hotel within a month. Front desk staff need additional training in customer service . The room was ok and clean however I did not want to touch the draperies & Sheers. The rooms are in need of a make over. We were waiting for an elevators for more that 10 min and ended up taking the stairs to the 8th floor, we will not stay at this hotel again. Guest/visitors were standing at the entrance of the lobby "smoking"

Posted by on Aug 3, 2010

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Property Features

Crowne Plaza Englewood offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You'll find a business center on site. Public spaces have free WiFi. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. The business-friendly Crowne Plaza Englewood also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Free self parking is available. A complete renovation of Crowne Plaza Englewood was completed in April 2018.

  • 194 guestrooms or units
  • 9 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Dining venue
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • ATM
  • Elevator

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Newark, NJ (EWR-Liberty Intl.) (33.5 km / 20.8 mi)
  • Train station: Hackensack Essex Street Station (9.3 km / 5.8 mi)
  • Parking: Free self parking

Room Amenities

Crowne Plaza Englewood offers 194 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 37-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves and refrigerators can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Blue City Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • Only service animals are allowed
  • Debit cards not accepted

Hotel Names

  • Crowne Plaza Englewood
  • Crowne Plaza Hotel Englewood
  • Englewood Crowne Plaza
  • Crowne Plaza Englewood Hotel
  • Crowne Plaza Englewood Hotel
  • Crowne Plaza Englewood Englewood
  • Crowne Plaza Englewood Hotel Englewood

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.