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"It was nice to be in a suite as well as have a pantry downstairs to purchase food and drinks so i didn't have to order out. " More

By a verified traveler on Fri 01 Oct 2021

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Hotel Description

Hotel near Zoomers Amusement Park in Fort Myers

In suburbs

Within 3 miles (5 km) of this Fort Myers hotel, you'll find Zoomers Amusement Park and Lakes Regional Park. Also, Smugglers Cove Adventure Golf is within 3 miles (5 km) and Beach Bowl is within 6 miles (10 km).

Business services

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the free WiFi in public areas and onsite conference space. Free self parking, a grocery/convenience store, and a communal living room are also offered.

Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$104* Per night/room Oct 6 - Oct 7

Studio Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Suite, 2 Double Beds, Accessible (Mobility Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Suite

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Candlewood Suites Fort Myers Sanibel Gateway, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Candlewood Suites Fort Myers Sanibel Gateway, an IHG Hotel

Everyone (8) Couples (2) Family (4)
1 out of 5
The Hotel is EXTREMLEY DATED. The room smelled terrible from the previous occupants Cooking/Steaming some kind of Seafood, Refrigerator never turns off, shower curtain in Bath was to short to keep water in tub, bath was in terrible condition, there was not a single USB port in the room, recliner in room did not operate. also the the Pool area is in area that receive no SUN!

Posted by on Jan 26, 2022

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Comment from Hotel Management

Jan 28, 2022 by General Manager

Dear Mark, Thank you for taking the time to leave us your feedback, however, it's unfortunate to hear that you didn't have a great experience with us. We apologize for any concerns over the upkeep of our accommodations, and we'll be sure to keep your comments in mind as we continue to make changes. We wish you all the best in your future travels.

5 out of 5

Posted by , from Chesapeake on Dec 23, 2021

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5 out of 5
It was nice to be in a suite as well as have a pantry downstairs to purchase food and drinks so i didn't have to order out.

Posted by , from INDIANAPOLIS on Oct 1, 2021

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Comment from Hotel Management

Oct 2, 2021 by General Manager

Dear Rochelle, It was our pleasure to welcome you to Candlewood Suites Fort Myers / Sanibel Island. We strive to provide our guests with a convenient and comfortable stay, and it's wonderful you appreciated our 24-hour Candlewood Cupboard and your relaxing suite! Next time you plan a vacation in our area, count on us for a stress-free travel experience.

1 out of 5
No wifi at all, no calling from helpdesk for taxi, no gracerystore, its a snack bar with cooler

Posted by on May 26, 2021

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Comment from Hotel Management

May 28, 2021 by General Manager

We appreciate your feedback and are sorry to hear your experience was not as you expected. Rest assured, we have spoken to our team about the service we provide and are looking into the WiFi issue you encountered. We hope you were able to find something to eat at the Candlewood Cupboard, and we would love another chance to impress you the next time you're in town.

1 out of 5

Posted by on Apr 21, 2021

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2 out of 5
This property is dated and needs to be cleaned

Posted by on Apr 20, 2021

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Comment from Hotel Management

Apr 22, 2021 by General Manager

Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any concerns about the age and condition of the property. We'll keep your comments in mind for future updates, and we hope your next trip is more enjoyable.

3 out of 5

Posted by on Nov 22, 2020

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Comment from Hotel Management

Dec 3, 2020 by General Manager

We were happy to host you during your travels, however, we are sorry to see we did not earn a perfect rating from you. We encourage you to reach out and let us know how we can improve.

3 out of 5
the rooms where nice and big, clean but for the $ there was no breakfast and it was a bit gloomy. Staff was extra nice though,

Posted by , from Florida on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by General Manager

Dear Anne, It was a pleasure having you stay with us during your recent trip to the area. We are glad to learn that our cozy accommodations, well-kept property, and hospitable staff were on par with your expectations. Know that your comments about breakfast are appreciated and will be discussed with our team as we are always seeking ways to improve the guest experience. We would like for your next stay to exceed your recent experience with us. We hope it is just around the corner!

1 out of 5
Our lock was broken for our week long stay and it remained broken without any attempt to fix it. Also our room wasn't available the first and and my husband had to sleep in the sofa.

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 4, 2020 by General Manager

Thank you for notifying us of your recent experience. We sincerely apologize for the mishap with your reservation and the issue with your lock. We'll discuss your report with our team to ensure the concern with the lock has been resolved. Our team hopes you had safe travels home. If you're ever back in the area, please consider giving us another opportunity to deliver the fantastic experience you expected and deserve.

3 out of 5
There was no drinking glasses in the room had to go get them also found a pair of dirty underwear in the floor between the chair and the bed did tell manager about it

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 21, 2019 by General Manager

Thank you for your review. We are sorry for the mistake in cleaning during your visit. We will pass your comments along to our housekeeping team. We hope you enjoyed some aspects of your visit and we wish to have you back the next time you are in the area.

About the Candlewood Suites Fort Myers Sanibel Gateway, an IHG Hotel

Location 9740 Commerce Center Ct, Fort Myers, FL 33908

Renovations + Closures

This property is undergoing renovations from July 1 2023 to December 31 2023 (completion date subject to change).

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Candlewood Suites Fort Myers Sanibel Gateway, an IHG Hotel offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Event space at this hotel measures 400 square feet (37 square meters) and includes conference space. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Candlewood Suites Fort Myers Sanibel Gateway, an IHG Hotel. Self parking is free. This Fort Myers hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 400 sq ft of conference space
  • 37 sq m of conference space
  • Built in 2009
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Candlewood Suites Fort Myers Sanibel Gateway, an IHG Hotel offers 120 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels and Netflix. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations. This Fort Myers hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchenette
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Personal motor watercraft nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 3
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Sanibel Gateway
  • Candlewood Suites Fort Myers
  • Candlewood Suites Fort Myers Sanibel
  • Candlewood Suites Fort Myers Sanibel Gateway
  • Candlewood Suites Sanibel
  • Candlewood Suites Sanibel Gateway
  • Candlewood Suites Sanibel Gateway Fort Myers
  • Candlewood Suites Sanibel Gateway Hotel
  • Candlewood Suites Sanibel Gateway Hotel Fort Myers
  • Sanibel Gateway
  • Candlewood Suites Fort Myers Sanibel Gateway Hotel

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.