Book a hotel near Fort Worth Zoo, Fort Worth

"I was impressed with the young lady who booked me in. The others seemed like they didn't want to be bothered, even when my keys stopped working. The thing that stood out was the overflowing trash cans. I would still consider to stay here due to the price but might look elsewhere next trip"

"It was very upsetting and disappointing to find out at check-in that our verbal & written request for absolutely NO DOWN in our room (due to severe allergies) wasn’t addressed or taken care of beforehand (even well after our expected check in time). We were delayed to an event because we had to wait in the lobby a while for maintenance to change out all of our bedding. Only to return to a mess in our room because the frig froze the cans of soda we left in it and they exploded. Our HFS could never get a parking spot in lot….he parked Ali g the curb every time and then we couldn’t get a receipt at checkout because your printer wasn’t working- the gal offered an email receipt, but never bothered to even ask for our email —- after we return to the front desk to give it to her, we never saw her write it down or put it in system. As expected, we arrived home to CA and still hadn’t received an email receipt—- only to find out when we called back and request one again, we were told we were charged for parking when we told you five times (2x at checking & 3x at checkout) we didn’t have a car!!! So why would anyone have put a daily parking charge on our room?!? Nice roof bar, nice location for TCU families to visit, but we felt there were too many errors & not enough attention to detail & simple customer service! "

"Wonderful property"

"Property was very clean and staff was awesome"

"Very convenient location. Staff was very friendly. Breakfast wasn't great, but at least they provided one."

"I loved the property. Convenient to downtown, Dickies Arena, variety of choices to eat. Hotel registration (Beryl) was so friendly & helpful. Room was clean & comfortable "