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4.8 out of 5

"Very nice hotel. Nothing particularly unique, but very clean and comfortable. Nice size room for the price! " More

By a verified traveler on Tue 14 Jan 2020

Hotel Description

4-star hotel near Deutsche Bank Park

Close to airport

Your stay at this Frankfurt Airport Area hotel places you within 9 miles (15 km) of Deutsche Bank Park and Staedel Museum. Also within 9 miles (15 km) are Maintower and Zeil Shopping District.

Free airport shuttle

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Self parking, a coffee shop, and a snack bar/deli are also offered.

Free WiFi, sofa beds

The 312 soundproofed guestrooms offer free WiFi and sofa beds. Sitting areas, flat-screen TVs, and refrigerators are also available.

Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$132* Per night/room Aug 27 - Aug 28

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Multiple Beds (2 Twin & 1 Sofa Bed)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Frankfurt Airport ratings based on 16 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Place Frankfurt Airport

Everyone (6) Couples (3) Family (9)
5 out of 5

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 24, 2021 by Tobias Kohn

Thank you for your good rating please stay healthy.

5 out of 5

Posted by on Jun 29, 2021

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Comment from Hotel Management

Jul 10, 2021 by Marayan Montalvo

Thank you very much for your good rating and feedback. Please stay healthy. Best Regards

5 out of 5
Very nice hotel. Nothing particularly unique, but very clean and comfortable. Nice size room for the price!

Posted by on Jan 14, 2020

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Comment from Hotel Management

Jan 15, 2020 by Tobias Kohn

Many thanks for the good rating. We always try to do our best for our guests.

5 out of 5
Good place near the airport. There was not enough staff at the front desk. Lines were very slow.

Posted by on Jan 7, 2020

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Comment from Hotel Management

Jan 8, 2020 by Paula

Dear guest, thank you for your reservation and positive feedback. I am happy to know that you enjoyed your stay. We hope to welcome you soon again. Best regards, Paula

5 out of 5
It was very clean. I appreciated the 24 hour access to fitness center. In addition, the free shuttle service to the airport was very beneficial and timely

Posted by on Jan 7, 2020

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Comment from Hotel Management

Jan 8, 2020 by Paula

Dear guest, thank you for your reservation and positive feedback. I am happy to know that you enjoyed your stay and appreciated our 24/7 fitness center and shuttle bus service. We hope to welcome you soon again. Best regards, Paula

5 out of 5
Staff was gracious enough to go knock on our daughter's door to wake her up so she did not miss her early morning flight. Thank you!!!

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 16, 2019 by Paula

Dear guest, thank you for your feedback. I am happy to read that you enjoyed your stay and that you found the hotel comfortable. We hope to welcome you again soon. Best regards, Paula

5 out of 5
The Woman behind the desk spoke English so fast that I could not understand her! I thought it was funny, and asked her to slow down a bit, and she did. Just wonderful!

Posted by on Nov 2, 2019

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Comment from Hotel Management

Nov 3, 2019 by Dominik Gaudig

Thank you for your Feedback about your Stay at the Hyatt Place Frankfurt Airport. Kind Regards

5 out of 5
It was very nice and a clean place. The people were very helpful and spoke English to help us get around. I would definitely recommend this place. Plus close to the Airport. 4 star rating!

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 4, 2019 by Paula

Dear guest, thank you for your reservation and feedback. I am happy to hear that you enjoyed your stay, our location and the staff. We hope to see you soon again. Best regards, Paula - Sales & Marketing Coordinator

5 out of 5
The staff was friendly and helpful. Breakfast was lovely, but the rooms were not cool enough for the heatwave we arrived to in Germany.

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 7, 2019 by Paula

Dear guest, thank you for your feedback. I am glad to know that you enjoyed your stay, Gallery Kitchen Breakfast and that my colleagues were friendly and helpful. The currently heatwave is not usual in Germany. I am sorry that the rooms were not cool enough. We hope to welcome you soon again. Best regards, Paula - Sales & Marketing Coordinator

5 out of 5
The hotel is very new. It is quite close to the airport and has a free shuttle. Rooms were clean and were insulated from noise well.

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 2, 2019 by Paula

Dear guest, thank you for your reservation and comments. I am happy that you enjoyed your stay. Our staff will appreciate the comments about our hotel, Free of Charge Airport Shuttle Bus and location. I hope to welcome you soon again. Kind regards, Paula - Sales & Marketing Coordinator

About the Hyatt Place Frankfurt Airport

Location De-Saint-Exupéry-Straße 4, Frankfurt, HE 60549

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities
  • Shuttle services

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. The business-friendly Hyatt Place Frankfurt Airport also features a 24-hour fitness center, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available. This 4-star Frankfurt hotel is smoke free.

  • 312 guestrooms or units
  • 6 levels
  • 297 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Frankfurt Airport (FRA) (3.8 km / 2.3 mi)
  • Train station: Frankfurt (Main) -Gateway Gardens Station (0.9 km / 0.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place Frankfurt Airport offers 312 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas and include sofa beds. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM.

Zoom Glocal Dining - This restaurant specializes in local and international cuisine and serves lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 30 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for lunch and dinner. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: EUR 2 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19 per person (approximately)
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Frankfurt Airport Hotel
  • Hyatt Place Frankfurt Hotel
  • Hyatt Frankfurt Frankfurt
  • Hyatt Place Frankfurt Airport Hotel
  • Hyatt Place Frankfurt Airport Frankfurt
  • Hyatt Place Frankfurt Airport Hotel Frankfurt

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.