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5.0 out of 5

"Fantastic! We were stranded due to road closures after heavy rain and they made us feel at home and comfortable and safe and informed. Definitely re ... " More

By a verified traveler on Fri 09 Nov 2018

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Hotel Description

4-star eco-friendly hotel with 2 restaurants

In Franz Josef Glacier

Within a 5-minute walk of this Franz Josef Glacier hotel, you'll find Te Wahipounamu and Westcoast Wildlife Centre. Glacier Hot Pools and Our Lady of the Alps are also within half a mile (1 km).

Full-service spa, coffee shop

This eco-friendly hotel features a full-service spa and 2 restaurants. Business travelers can take advantage of the free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Twin KS

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Triple Room, 3 Twin Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Twin QQ

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Scenic Hotel Franz Josef Glacier ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Scenic Hotel Franz Josef Glacier

Everyone (1)
5 out of 5
Fantastic! We were stranded due to road closures after heavy rain and they made us feel at home and comfortable and safe and informed. Definitely recommend!!! Have dinner at Alice May restaurant nearby!!!

Posted by , from USA on Nov 9, 2018

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Comment from Hotel Management

Nov 12, 2018 by Lesley

Dear R Thank you for taking the time to review your stay. We are so delighted we were able to make you feel at home and comfortable. I hope you continue to enjoy your holiday. Kind regards, Lesley, Assistant Manager

Property Features

Scenic Hotel Franz Josef Glacier offers its guests a full-service spa. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-friendly Scenic Hotel Franz Josef Glacier also features tour/ticket assistance, laundry facilities, and a front desk safe. Free self parking is available. Smoking is allowed in designated areas at this 4-star Franz Josef Glacier hotel.

  • 130 guestrooms or units
  • 2 dining venues
  • Childcare (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Scenic Hotel Franz Josef Glacier offers 130 accommodations with hair dryers and complimentary toiletries. This Franz Josef Glacier hotel provides complimentary wireless Internet access. Refrigerators and minibars are provided. Bathrooms include showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • Minibar
  • Television
  • Refrigerator
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Canavans Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Moa Bar - Onsite bar.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Ecotours nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Amaia Luxury Spa. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Franz Josef Glacier Hotel
  • Franz Josef Glacier Scenic Hotel
  • Hotel Franz Josef Glacier
  • Hotel Scenic Franz Josef Glacier
  • Scenic Franz Josef Glacier
  • Scenic Franz Josef Glacier Hotel
  • Scenic Hotel Franz Josef Glacier
  • Scenic Franz Josef Glacier
  • Scenic Hotel Franz Josef Glacier Hotel
  • Scenic Hotel Franz Josef Glacier Franz Josef Glacier
  • Scenic Hotel Franz Josef Glacier Hotel Franz Josef Glacier

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.