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"The property was easy to get around, everything was clean " More

By a verified traveler on Mon 08 Jul 2019

Hotel Description

4-star beachfront resort near Port Lucayan Marina

On the beach

With a stay at this Freeport resort, you'll be steps from Port Lucaya Marketplace and a 5-minute walk from Port Lucayan Marina. Lucaya Beach is 0.4 mi (0.6 km) away.

All-inclusive

This all-inclusive resort features a golf course, a full-service spa, and 4 restaurants. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a playground, and families will appreciate the onsite laundry facilities.

Free WiFi, Smart TVs

The 196 guestrooms have Smart TVs with cable channels and offer free WiFi and coffee/tea makers. Free bottled water, safes, and showers are also available.

Traditional Room, 2 Double Beds, View (Island View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$528* Per night/room Jul 14 - Jul 15

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Marina View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Marina View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Room, 1 King Bed, View (Island View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lighthouse Pointe at Grand Lucayan – All-Inclusive ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Lighthouse Pointe at Grand Lucayan – All-Inclusive

Everyone (4) Couples (2) Family (3)
5 out of 5

Posted by on Aug 23, 2019

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4 out of 5
The property was easy to get around, everything was clean

Posted by on Jul 8, 2019

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Comment from Hotel Management

Aug 19, 2019 by GL Reservations

Thank you for your feedback, we hope to serve you again!

5 out of 5
Service and food were good - rooms were clean and staff were friendly and helpful . The prices were fair for all inclusive. I was there for my daughters wedding and the staff were very helpful for people’s needs . The only complaints were the bathroom needs an exhaust fan. The drinks may be a little diluted but not complaining as with my group we drank a lot but seemed to have little effect. Lol ( we wanted and did get our moneys worth but no side effects the next day !

Posted by on Apr 2, 2019

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Comment from Hotel Management

Apr 10, 2019 by Kim

Good Afternoon, Thank you for your feedback and we look forward to having you and your family stay with us again. It is good to know that your group had a wonderful time with us.

2 out of 5

Not what I expected

Pros: Right on the beach Played fun Caribbean music by the pool Games and activities by the pool
Cons: Dining options and actual food needs to be much better/improved Repair hurricane damage Put artwork on walls of each hotel room; ours was bare
Location: Beach is directly behind hotel, steps away. Lots of water sports, tours, shopping
For an all-inclusive hotel, I was disappointed in that there were not a lot of dining options. The buffet was mediocre, the fancy restaurant was not part of the all-inclusive option, the beach bar had 4-5 options for food choices, the mixed drinks tasted watered down, there was no mini bar in hotel room. Just an empty mini fridge. The room itself is something I could find at a low rate motel. 2 beds, a chair, a TV, a small patio with plastic chairs, no artwork on walls. Walls were bare! Just not luxurious like I expected from a beach-side resort. Much of the island was closed due to Hurricane damage that had not been repaired from 2 years ago. Shops were closed, casino was closed. We were not made aware of this when we booked the trip. The beach was beautiful though. The music played by the pool was fun although just overall disappointed. We won't be back. It was very expensive for what we experienced.

Posted by on May 13, 2017

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3 out of 5

Nice hotel, needs some hurricane recovery work.

Pros: Hotel was close to the beach.
Cons: Showers, staff customer service and food.
Location: Not a lot was happening nearby, but we didn't bother to look. There was an AMAZING restaurant close by that we went to twice, Flying Fish.
Overall the stay and experience was amazing only due to the beach being so close and the days being so relaxing for us. The hotel staff was not very enthusiastic, but they did their jobs. Our focus was the ocean and relaxing, the staff enthusiasm (or lack thereof) didn't bother us. The rooms were ok, I think the biggest issue was the shower. In a 5 minute shower the water temperature went from cold to hot to freezing to burning skin hot, not ideal, but again we weren't there for the showers, we were there to relax. Food was ok, the buffet was average. I would probably go again if they focused on fixing all of the deficiencies.

Posted by , from MO on Mar 18, 2017

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4 out of 5

Nice resort on a beautiful beach

If you want to relax and do very limited activities then this is the Resort It would be great for honeymoon couple If you dont like beach then this is not for you Very few options for food considering all inclusive Do not go for city tour not much to learn about One more attraction you should not miss is golden gate beach it's beautiful and breathtaking it was about 15 mts from resort Cave tour is not worth the money

Posted by , from new jersey on Dec 27, 2016

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Comment from Hotel Management

Dec 29, 2016 by Yvette

Thank you for your feedback. It is truly disappointing to hear that your stay at our Resort was not as enjoyable as it should have been. We extend our sincere apologies to you for any inconvenience that you experienced. Thank you once again for your comments. Kind regards,

4 out of 5

Great stay

I celebrated my 30th birthday and I was very happy. Here are the pros & cons Pros: -absolutely gorgeous infinity pool -beautiful beaches -comfortable rooms with great view -beautiful property -great nightlife if you hang out with the locals if you want to party and head to some bars -hands down why I am impressed with this place is when Hurricane Matthew was approaching Bahamas this hotel put us on a flight back to NJ when American Airlines canceled our flight. All we had to pay is airport fee of $63. -best bartender and go to is Leonne!!! He is the best! Cons: horrible customer service by female staff...I waited forever for my meals -poor communication among staff -not many events on the resort -very quiet resort if you like the party life -food was ok

Posted by on Oct 6, 2016

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Comment from Hotel Management

Oct 28, 2016 by Yvette

Thank you for your feedback. We are delighted to hear that your stay with us was enjoyable overall. The safety of our guest is very important to us and it was indeed our pleasure to assist you with your travel arrangements. However, it is disappointing to hear that some members of our staff were not as warm and welcoming as we always aim to be. Please know that we carry out continuous staff training to ensure that these issues are corrected. We hope that on your next visit with us, you will notice a positive change. Thank you once again. Kind regards,

About the Lighthouse Pointe at Grand Lucayan – All-Inclusive

Location 1 Royal Palm Way, Freeport,

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • Dining availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Access to onsite golf course
  • Golf green fees

Lessons/classes/games
  • Pilates
  • Yoga

Entertainment

  • Onsite entertainment and activities

Not included

  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Tennis lessons
  • Tennis racquets
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Rowing/canoeing included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Laundry/dry cleaning services not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Golf included
  • Offsite tours not included
  • Room service not included
  • Golf - green fees included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Sailboats not included
  • Pilates classes/lessons included
  • Snorkeling gear not included
  • Tennis rackets not included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • All non-motorized water sports included

Property Features

Lighthouse Pointe at Grand Lucayan – All-Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Lighthouse Pointe at Grand Lucayan – All-Inclusive, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa. Free breakfast is available daily. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, outdoor tennis courts, and a spa tub. Free self parking and valet parking are available. This 4-star Freeport resort is smoke free.

  • 196 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Continental breakfast (free)
  • Bar by the pool
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 3
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Grand Bahama Intl. Airport (FPO) (9.6 km / 6 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Lighthouse Pointe at Grand Lucayan – All-Inclusive offers 196 air-conditioned accommodations with safes and complimentary bottled water. Smart televisions come with premium cable channels and pay movies. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 10 AM.

Portobello's - This restaurant serves breakfast, lunch, and dinner.

Pizzeria Capri - This restaurant specializes in pizza and serves lunch and dinner. Open daily.

Waves Bar and Grill - This restaurant serves lunch only. Open daily.

Aroma Cafe - Onsite coffee shop.

Churchill's - This fine-dining restaurant specializes in fusion cuisine and serves dinner only. Open select days.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Snorkeling on site
  • Playground on site
  • Golf driving range on site
  • Golf lessons on site
  • Surfing/boogie boarding on site
  • Fitness classes on site
  • Tennis lessons on site
  • Windsurfing on site
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Senses Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Mud bath in spa
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lighthouse Pointe All Inclusive Freeport
  • Lighthouse Pointe at Grand Lucayan – All-Inclusive Resort
  • Lighthouse Pointe Freeport
  • Lighthouse Pointe Hotel Freeport
  • Lighthouse Pointe Hotel
  • Lighthouse Pointe at Grand Lucayan – All-Inclusive Freeport

You should know

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.