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Overview of Pelican Bay Resort at Lucaya

Photo gallery

Featured Image
Beach nearby
3 outdoor pools, pool umbrellas, sun loungers
View from Room
Premium bedding, in-room safe, desk, laptop workspace

4.1/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Kitchen
  • Air Conditioning
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationPort Lucaya Marketplace6 min walk
    Popular LocationCount Basie Square6 min walk
    Popular LocationPort Lucayan Marina6 min walk
    AirportFreeport (FPO-Grand Bahama Intl.)14 min drive

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About this area

Freeport

Pelican Bay Resort at Lucaya is located near the beach and in a walkable area with good shopping. Shoppers can check out Port Lucaya Marketplace, while everyone can enjoy the natural beauty of Lucaya Beach and Taino Beach. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.
Popular Location

What's nearby

  • Port Lucaya Marketplace - 6 min walk
  • Count Basie Square - 6 min walk
  • Port Lucayan Marina - 6 min walk
  • Lucaya Beach - 8 min walk
  • Casino at the Radisson Grand Lucayan - 12 min walk

Getting around

  • AirportGrand Bahama Intl. Airport (FPO) - 14 min drive

About this property

Pelican Bay Resort at Lucaya

Along with 2 restaurants, this smoke-free resort has 3 outdoor pools and a full-service spa. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a swim-up bar. All 186 rooms offer free WiFi, furnished balconies, and kitchenettes with refrigerators. TVs, premium bedding, and free bottled water are among the other amenities available to guests. Private bathrooms are not ensuite.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 19 per person
  • 2 restaurants
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • Bicycle rentals
  • Full-service spa
  • Playground

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Cribs/infant beds (surcharge)
  • Dry cleaning service
  • In-room child care (surcharge)
  • Kitchenette
  • Laundry facilities
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Cribs/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (detached)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • Premium channels
  • TV

Food and drink

  • Free bottled water
  • Kitchenette
  • Refrigerator

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - 9 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per stay
Cribs (infant beds) are available for USD 15.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per day (for stays between 1 January - 31 December)
  • Spring Break deposit: USD 1000 per stay for guests under 25 years old staying between 1 March - 30 April

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19 per person (approximately)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per stay
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
4.1
Very Good
5 - Excellent
356
4 - Good
330
3 - Okay
134
2 - Poor
47
1 - Terrible
17

4.1/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
With covid 19 many services are restricted. From what I saw . The place was beautiful. Not much guest around.
Stayed 1 night in Jun 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were very nice and helped me out. I left my I Pad in the hotel and they had a taxi bring it to me at the airport.
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good stay for a short time.
Stayed 1 night in Jan 2020

3/5 Okay

Traveled with partner
Check in was flawless. Room didn't have remote control in it and I had to request one. After my first night, I had ro request that they replenish the bath towels. Both were an inconvenience.
Stayed 2 nights in Dec 2019

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
It was pretty good. Service was pretty good as well. We would utilize again if needed.
Stayed 1 night in Aug 2019