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"The hotel was nice, however beware of the photos on the travelocity site. The photos showed a Jacuzzi in the room which is why we booked. However, the ... " More

By a verified traveler on Sun 02 Aug 2020

Hotel Description

Hotel near Mall of Georgia in Buford

In Buford

You'll find Neighborhood Healthcare Center and Emory at Buford within 2 miles (3 km) of this hotel. Mall of Georgia and Buford Community Center are also within 3 miles (5 km).

Free perks

This hotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 79 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Private yards, room service, and free local calls are also available.

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Hotel & Suites Buford-Mall of Georgia ratings based on 13 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Buford-Mall of Georgia

Everyone (6) Couples (1)
4 out of 5

Posted by on Jan 5, 2021

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3 out of 5
The hotel was nice, however beware of the photos on the travelocity site. The photos showed a Jacuzzi in the room which is why we booked. However, there was not. The front desk agent told us that the particular room booked does not have a Jacuzzi

Posted by , from Atlanta on Aug 2, 2020

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5 out of 5
Very nice staff and room accommodations, but no hot breakfast and no hot coffee services. - and no difference! Other than that very nice.

Posted by on Jun 2, 2020

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5 out of 5
Everything and everyone was very nice. I really enjoyed the Hot Breakfast

Posted by on Nov 19, 2019

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1 out of 5
They cancelled my reservation the day before I arrived because they said the card was declined but did not call me. They had 1 number off on the card. The lady was rude when I called and did not represent the company well.

Posted by on Apr 29, 2019

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5 out of 5

Posted by on Apr 23, 2019

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4 out of 5
I cannot say enough about the two clerks I had contact with. They were very sweet and helpful, always smiling and friendly!!!

Posted by on Jan 2, 2019

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2 out of 5

Not what I expected from a Holiday Inn Express

Pros: Convenient location
Cons: EVERYTHING could be improved: beds, bathroom fixtures, breakfast food offering and temperature, EVERYTHING!
Location: The location is about 2 minutes from Mall of GA with a great variety of shopping and restaurants. Close to 985, 85, and 20.
The bed in this hotel is hard as a rock! After 2 painfully sleepless nights I wanted to check out or sleep on the floor! My partner woke every morning to back, shoulder, hip pain as well. With all the great beds out there, why hasn't Holiday Inn Express stepped up their game and gotten a pillow top at least? They charge prices like a 4 star hotel but deliver like a 1 star hotel. The bathroom was clean, but the faucet on the bathtub was hanging off the wall by a wire. Really? This is a Holiday Inn Express? The breakfast was pretty disappointing. We got there fairly early (by 8 o'clock each morning) but the 'hot' food was lukewarm at best. The 'omelettes' were not tasty, stuffed with who knows what filling. The 'make your own pancakes' were very rubbery. I like those 'make your own waffles' so much better! I tried to have a glass of orange juice one morning but it was only pale peach colored and had no orange juice flavor. I watched it come out of the machine and it was mostly water. I wasn't expecting fresh squeezed, but I was expecting more than water. The coffee pots in the breakfast room were either empty or lukewarm. The coffeemaker in the room was a Kuereg but there was no variety of pods, just coffee. It would have been nice to have a choice of hot beverages in the room. The hotel was barely 25% full. Now I know why. There are so many better options in the Mall of GA area, I will not make this mistake again.

Posted by , from Gig Harbor, WA on Apr 8, 2016

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3 out of 5

friendly staff

The front desk staff and the rest of the hotel staff was very friendly. Good selection of breakfast foods in a comfortable eating area, although I wished there was a choice of sugar free syrup or jelly since I am diabetic. The room itself was not so nice. There were bed bugs caught in the plastic wall corners and the carpet had a bad smell, like urine. I had to wash everything I had in that room just in case the bugs got in my luggage. I also had to keep my kids off the floor because I don't feel the carpet was clean at all!

Posted by on Apr 7, 2009

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3 out of 5

Hard to find

a reasonable hotel for the price but sofa bed was broken and old sheets on bed web site said close to mall of georgia- about 2 miles away and 45 minutes in the terrible traffic- i was working in Gainesvlle so 985 was a better choice

Posted by on Jul 27, 2006

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About the Holiday Inn Express Hotel & Suites Buford-Mall of Georgia

Location 2499 Satellite Blvd., Buford, GA 30518

Property Features

Holiday Inn Express Hotel & Suites Buford-Mall of Georgia offers its guests a seasonal outdoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is available. WiFi is free in public spaces. You'll find a business center on site. The business-friendly Holiday Inn Express Hotel & Suites Buford-Mall of Georgia also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Self parking is free. This Buford hotel is smoke free.

  • 79 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hartsfield-Jackson Atlanta Intl. Airport (ATL) (73.8 km / 45.9 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Buford-Mall of Georgia offers 79 air-conditioned accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining
  • Private outdoor space
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast.

Room service is available.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Hotel Names

  • Holiday Inn Express Buford-Mall Georgia
  • Holiday Inn Express Hotel Buford-Mall Georgia
  • Holiday Inn Express Hotel Georgia
  • Holiday Inn Express Hotel & Suites Buford-Mall of Georgia Hotel
  • Holiday Inn Express Hotel & Suites Buford-Mall of Georgia Buford
  • Hotel Holiday Inn Express Hotel & Suites Buford-Mall of Georgia
  • Holiday Inn Express Hotel Buford-Mall Georgia
  • Holiday Inn Express Buford-Mall Georgia
  • Holiday Inn Express Hotel & Suites Buford-Mall of Georgia Buford
  • Holiday Inn Express Hotel Suites Buford Mall of Georgia
  • Holiday Inn Express Georgia
  • Holiday Inn Express Georgia

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.