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The Guest Lodge Gainesville

2-star property
520 Queen City Parkway, Gainesville, GA 1-855-201-7819
3.4 out of 5
See all 28 travelocity Reviews

"Some of the rooms are quite nice. The one they put us in this time looked like the door had been kicked in and that the room needed painting to cover ... " More

By a verified traveler on Mon 03 May 2021

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Hotel Description

Hotel near Lake Lanier in Gainesville

In Gainesville

Stay at this Gainesville hotel and you'll be within half a mile (1 km) of Smithgall Arts Center and 2 miles (3 km) of Lake Lanier. Brenau University and Interactive Neighborhood for Kids are also within 2 miles (3 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. There's a seasonal outdoor pool on site, and a 24-hour front desk and a terrace are also provided.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 96 guestrooms also offer free WiFi and TVs. Other amenities include refrigerators, microwaves, and coffee/tea makers.

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max
$88* Per night/room Dec 4 - Dec 5

Room, 2 Double Beds, Non Smoking, Poolside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Guest Lodge Gainesville ratings based on 28 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Guest Lodge Gainesville

Everyone (17) Couples (2) Family (5)
3 out of 5
Some of the rooms are quite nice. The one they put us in this time looked like the door had been kicked in and that the room needed painting to cover the big stain on the wall and other problems.

Posted by on May 3, 2021

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Comment from Hotel Management

May 3, 2021 by Marisol

Thank you for your feedback we will address those issues with Maintenance. Hope to see you next time you are in town.

4 out of 5
The people at the front desk were very nice and polite. The room was clean and up to standards for the price I paid.

Posted by on Feb 23, 2021

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Comment from Hotel Management

Feb 24, 2021 by Marisol

Thank you for taking the time to write a review we hope to see you next time you are in town.

4 out of 5
Online advertised free breakfast. Lobby was under renovation & no breakfast

Posted by on Oct 12, 2020

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Comment from Hotel Management

Oct 12, 2020 by Marisol

Unfortunately, we are remodeling our lobby to be able to meet the new breakfast guidelines and be able to serve breakfast once again.

5 out of 5
Excellant staff. Clean extremly comfortable rooms. Loved it

Posted by , from Jefferson GA on Feb 15, 2020

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Comment from Hotel Management

Feb 16, 2020 by Marisol

Love hearing about your wonderful stay! Hope to see you back soon

2 out of 5
First morning discovered that there was no soap or shampoo in the dispensers. Second day housekeeping failed to clean room and empty trash. Not a grand experience!

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 4, 2019 by Jay S.

I am sorry that you had hassles during your stay. We have had some new housekeepers who are in training and we take full responsibility for their actions. Your review is important to us and will use this to be a training exercise for our new staff. Hope that you do not have such issues during your next stay.

5 out of 5
I'm old enough to remember when such properties were the latest thing, brand new motels or just several years old. The Guest Lodge keeps up with things after renovation & redecoration. I like that the rooms are a new cosy, but with a familiar layout & a handy frig/microwave. The beds are the best I've found in decades of US & international business travel, including 4+ star luxury hotels --- cloud-like, but very supportive of my car-wrecked back & with plenty pillows. The staff is wonderful --- kind, thoughtful, helpful & caring. I so appreciate their working with my needs when I come up to be "shot in the back" --- by my pain doctor. I always hope to see Wendy at the desk; she's a joy. The beds are the best I've slept on in decades of US & inavel

Posted by , from North-metro Atlanta on Aug 7, 2019

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Comment from Hotel Management

Aug 12, 2019 by Jay

Thank you for the feedback. We hope to have you back at our lodge soon.

2 out of 5
Room in need of painting including the obvious ceiling patch, some light fixtures not working. Bathroom old, needs lots of help.

Posted by on Jul 24, 2019

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Comment from Hotel Management

Jul 25, 2019 by Jay S

Sorry that you did not have a stay that is consistent with our lodge. Thank you for the feedback, we will look into what led the stay to be less than satisfactory.

4 out of 5
Nicely landscaped, friendly staff, very, very clean. Liked the wall container with liquid soap at the sink. And same style container in shower with shampoo, conditioner and body wash, all dispensed at the touch of a button. So convenient. Better than those small samples most hotels use. Anyway, very nice pool with redwood lounge chairs and overhead sun shades. Also, nice conversation areas outside pool with 2 outdoor sofas and umbrellas on 2 sides of pool. Locally owned and operated and considerable thought to this. Older styled rooms well maintained.

Posted by , from Winston-Salem on Jun 22, 2019

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Comment from Hotel Management

Jun 25, 2019 by Marisol

We are glad you enjoyed your stay and thank you for the review.

2 out of 5
I was disappointed with the check-in process. The front desk person said that I needed to give her my credit card because they "still hadn't gotten paid yet". I advised that I already paid through Travelocity & she insisted I was wrong & "that's not how it works". She said they don't receive payment from the place that I booked through. They receive their payment from me. She kept saying "they needed to get paid". I pulled out my phone & read off where the payment was taken from me already. She said it may say that, but I still needed to pay them & there was another guy that thought the same thing & her manager had to explain to him the process. She tried calling the manager, but it was 12:30 am. I told her I have been booking other hotels the same way & never had to submit an additional payment when I paid through Travelocity. She kept insisting I was wrong & that the manager needed to inform me of the process because she wasn't explaining it good enough to me. After several minutes of going back & forth, she finally said she'd go ahead & give me the key to my room & leave a note for the manager in the morning & I could deal with the payment to the hotel at check out. She handed me the key & told me the room number. I asked where the room was located & she said very snarkily, "Hold on, I'm getting to that" & then followed up with "I'm new". New or not, her behavior & insisting I was wrong is not acceptable. There was dog food & dirty sheets on the pull out sofa.

Posted by , from Oelwein, IA on Jun 5, 2019

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Comment from Hotel Management

Jun 6, 2019 by Jay S.

Sorry that you had an experience which is not consistent with our service quality. We will be working with our new front desk person to train them and also will speak to her about. Without feedback like yours it is hard to improve. Hopefully you will try us again and see our true commitment to service.

5 out of 5

Posted by on Apr 25, 2019

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Comment from Hotel Management

Apr 25, 2019 by Jay S.

Thank you for the feedback. We hope to have you back at our lodge soon.

About the The Guest Lodge Gainesville

Location 520 Queen City Parkway, Gainesville, GA 30501

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 1700 square feet (158 square meters). A seasonal outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly The Guest Lodge Gainesville. Free self parking is available. This Gainesville hotel is smoke free.

  • 96 guestrooms or units
  • 2 levels
  • 4 buildings
  • 1700 sq ft of conference space
  • 158 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Grocery service (free)
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Gainesville Station (1.9 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

The Guest Lodge Gainesville offers 96 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Deep soaking tub
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 4 per room
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GuestHouse Inn Gainesville
  • GuestHouse Inn Hotel Gainesville
  • Guest Lodge Gainesville
  • Guest Gainesville
  • Guesthouse Hotel Gainesville
  • The Gainesville Gainesville
  • The Guest Lodge Gainesville Hotel
  • The Guest Lodge Gainesville Gainesville
  • The Guest Lodge Gainesville Hotel Gainesville

You should know

  • The seasonal pool will open in April and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.