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"No breakfast provided because of staff shortage. " More

By a verified traveler on Sat 03 Dec 2022

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Hotel Description

Enjoy the outdoor pool at this Galveston hotel

Oceanside stay

You'll find 61st Street Fishing Pier and Galveston Island Convention Center within 3 miles (5 km) of this hotel. Seawall Beach and Fort Crockett are also within 3 miles (5 km).

24-hour fitness

This hotel features an outdoor pool and a 24-hour gym. Business travelers can take advantage of the free WiFi in public areas. Free self parking, a picnic area, and express check-out are also offered.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$50* Per night/room Feb 9 - Feb 10

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking (Upgrade)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sleep Inn & Suites Galveston Island ratings based on 27 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sleep Inn & Suites Galveston Island

Everyone (6) Couples (8) Family (15)
2 out of 5
We had a spa tub room and the room smelled like the tub was leaking underneath somewhere. Very mildewy smelling. Our air conditioner fan squealed loudly when it ran and whom ever put in the shower surround wasn’t measuring very accurately. The back wall bowed in towards the shower approximately 3 inches. I’m sure this is the main reason there wasn’t a corner shelf. Wall paint is splattered on the shower sloppily. Also no discount even offered because there wasn’t breakfast as advertised due to low staffing. I understand being understaffed but at least give some reimbursement or comp because of it.

Posted by on Jan 16, 2023

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Comment from Hotel Management

Jan 19, 2023 by Chris

Thank you for your comment, on behalf of our team, we want to apologize that you had a unsatisfactory experience . It is not the standard of our hotel. We value your feedback and we would welcome the opportunity to speak with you about your comments, if you would like please email cisgalveston@aol.com to further discuss. We hope you do consider staying with us in the future to show we do better than what you experienced. Sincerely

4 out of 5
No breakfast provided because of staff shortage.

Posted by on Dec 3, 2022

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2 out of 5
The ad for this hotel said breakfast was included but there is NO BREAKFAST SERVED HERE!!!

Posted by on Jun 16, 2022

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Comment from Hotel Management

Jun 19, 2022 by Ana

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

5 out of 5
Super clean friendly staff bath tub was surprisingly clean! Will come back nice location as well. I give it a 4/5 ! I was satisfied!

Posted by on Apr 5, 2022

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3 out of 5
No coffee in lobby. Obvious they’re trying to upgrade facilities. Hopefully it will be better when they’re done. Bed was fine. Room was huge but had a big blank area. No closet or anywhere to hang clothes.

Posted by on Dec 4, 2021

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3 out of 5
Smelled old and musty. Not enough outlets. No table in the room just one desk with one chair. Our room wasn't fully clean when we got there. There was no continental breakfast even though they had a large space in the front for it. They do not clean the rooms during the stay. Trashcans were tiny and overflowing. Beds were hard as a rock.

Posted by on Aug 10, 2021

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Comment from Hotel Management

Aug 17, 2021 by Ana

Thank you for taking the time to give us your feedback however I was very disheartened to read your comments. I would like to assure you that we pledge to provide the finest facilities and services for our valued guests. I would like to assure you that your genuine care and comfort is our highest mission and we will use your detailed feedback to improve our consistency in our service excellence. I would welcome the opportunity to talk to you directly and restore your faith with us if you have the time. I am available at your convenience at 409 220-3946.

5 out of 5
Close to everything

Posted by on Jul 12, 2021

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3 out of 5
I was given a used and written on card sleeve and my card was dirty. When I went to check out, the lady was smoking outside with no shoes on. I had to wait on her to finish.

Posted by on Jun 11, 2021

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Comment from Hotel Management

Jun 16, 2021 by Dee S

We can't apologize enough for your experience. It saddens us that your time with us did not turn out the way you hoped due to the issues you encountered. As countless guests can attest to, we are capable of much better, and we hope you'll give us a chance to prove our ability to deliver the five-star stay you deserve.

5 out of 5
Was quit and great price and convenient to where we were going. Will return soon!

Posted by on Mar 29, 2021

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5 out of 5
I like that the room was nice and spacious. Tv worked just fine and icebox. Nothing to complain about really.

Posted by on Mar 19, 2021

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About the Sleep Inn & Suites Galveston Island

Location 6628 Broadway Street, Galveston, TX 77554

Property Features

Sleep Inn & Suites Galveston Island offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. The business-friendly Sleep Inn & Suites Galveston Island also features multilingual staff, a picnic area, and coffee/tea in a common area. Limited free parking is available on a first-come, first-served basis. This Galveston hotel is smoke free.

  • 91 guestrooms or units
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Sleep Inn & Suites Galveston Island offers 91 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers. Flat-screen televisions are featured in guestrooms. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and masks are required in public areas.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 PM and 8:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sleep Inn Hotel Galveston
  • Sleep Inn Galveston
  • Sleep & Suites Galveston
  • Sleep Inn & Suites Galveston Island Hotel
  • Sleep Inn & Suites Galveston Island Galveston
  • Sleep Inn & Suites Galveston Island Hotel Galveston

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.