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4.0 out of 5

"Housekeeping didn't do a throughout job and left dirty rags in the room. Bed was stiff and thin pillows. Elevator was creaking so we avoided it. Other ... " More

By a verified traveler on Tue 01 Oct 2019

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Hotel Description

4-star eco-friendly hotel near Galway Cathedral

Galway City Centre stay

Your stay at this Galway City Centre hotel places you within 2 miles (3 km) of Galway Cathedral and Eyre Square. Galway City Museum and Galway Harbour are also within 2 miles (3 km).

Renovated in 2018

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 6 conference rooms, as well as the business center and free WiFi in public areas. Free self parking, a coffee shop, and a snack bar/deli are also offered.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with satellite channels, the 165 guestrooms offer free WiFi and room service. Other amenities include hair dryers, safes, and phones.

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$93* Per night/room Feb 1 - Feb 2

Superior King & Single room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive King Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room 2 Adults & 2 Children

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Maldron Hotel Sandy Road Galway ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Maldron Hotel Sandy Road Galway

Everyone (2) Couples (1) Family (2)
3 out of 5
Housekeeping didn't do a throughout job and left dirty rags in the room. Bed was stiff and thin pillows. Elevator was creaking so we avoided it. Other staff was pleasant. Easy parking. Too far of a walk to downtown area.

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 3, 2019 by Alan

Dear Guest. Thank you for your review and for providing us with your valuable feedback. We will be sure to action the items you have highlighted with the relevant departments. Thank you once again, Kind Regards, Alan Larkin Front Office Manager

5 out of 5
There was no staff at the front desk overnight (24 hour availability). There was no way to request a wake-up call if you arrived back at the hotel after 11 pm.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 16, 2019 by Alan

Thank you for your great review and for the feedback you have provided. We appreciate the feedback you have given. In relation to our 24-hour availability, our Team is contactable on reception by dialling '0' from you room, and also a house phone to call from on the desk should a member of our Team be assisting another guest at the time. Kind Regards, Alan Larkin Front Office Manager

3 out of 5

New yet a lot of wear and tear

The place was pretty decent, good walking distance to the shopping center and downtown. Natural wear and tear but not very touched up over time. Beds were very comfortable! Staff was pretty good with service.

Posted by on Sep 21, 2016

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5 out of 5

Good breakfast and dinner

Staff friendly, room comfortable , enjoyed selection at breakfast and on dinner menue.

Posted by on Oct 16, 2015

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About the Maldron Hotel Sandy Road Galway

Location Sandy Road, Galway, Galway

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. There are 6 meeting rooms available. A fitness center, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the eco-friendly Maldron Hotel Sandy Road Galway. Self parking is free. A complete renovation of Maldron Hotel Sandy Road Galway was completed in June 2018. This 4-star Galway hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 4 levels
  • 130 sq m of conference space
  • Built in 2005
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Galway Station (1.9 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Maldron Hotel Sandy Road Galway offers 165 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Galway hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Grain & Grill Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Grain & Grill Bar - This bar specializes in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Red Bean Roastery - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 12.00 and EUR 14.00 for adults, EUR 6.00 and EUR 7.00 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pillo
  • Pillo Galway
  • Pillo Hotel
  • Pillo Hotel Galway
  • Maldron Hotel Sandy
  • Maldron Sandy Road Galway
  • Maldron Sandy
  • Maldron Hotel Sandy Road Galway formerly Pillo Hotel Galway
  • Maldron Sandy Road Galway
  • Maldron Hotel Sandy Road Galway Hotel
  • Maldron Hotel Sandy Road Galway Galway
  • Maldron Hotel Sandy Road Galway Hotel Galway

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Fáilte Ireland (The National Tourism Development Authority) assigns an official star rating for accommodations in Ireland. This Hotel property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.