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4.1 out of 5

"Comfortable, clean, away from Disney land noises. " More

By a verified traveler on Thu 21 Jun 2018

Hotel Description

3.5-star hotel near Disney California Adventure® Park

In Garden Grove

Your stay at this Anaheim Resort hotel places you within 3 miles (5 km) of Disney California Adventure® Park and Disneyland®. Also, Angel Stadium of Anaheim is within 3 miles (5 km) and Honda Center is within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-in, and valet parking. Enjoy the 24-hour health club and conveniences like a 24-hour front desk and laundry facilities.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 285 guestrooms also offer WiFi and flat-screen TVs with cable channels. Other amenities include room service, premium bedding, and free weekday newspapers.

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$84* Per night/room Dec 19 - Dec 20

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Garden Grove-Anaheim South Hotel ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Garden Grove-Anaheim South Hotel

Everyone (6) Family (2)
3 out of 5
The property was clean and the staff serving breakfast was great

Posted by on Nov 8, 2019

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Comment from Hotel Management

Nov 13, 2019 by SteveL

On behalf of our entire team, I would like to apologize for not exceeding your expectations. We strive every day to provide superior customer service. I am sorry we were not able to do that for you. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Steven Langevin

1 out of 5
No towels in room or at pool. Terrible grouchy customer service. They made us feel like we were a burden to them instead of being apologetic about not cleaning our room two days in a row and not having more than one towel available.

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 15, 2019 by SteveL

Thank you for choosing to stay at the Sheraton Garden Grove - Anaheim South Hotel and providing your honest feedback It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. On behalf of the entire hotel team, we sincerely apologize for the inconvenience. We hope you will consider Sheraton Garden Grove - Anaheim South Hotel on your next visit to Garden Grove so that we can deliver on the guest experience you deserve. Sincerely, Steven Langevin

5 out of 5

Posted by on Sep 14, 2019

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Comment from Hotel Management

Sep 16, 2019 by SteveL

Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Garden Grove. Sincerely, Steven Langevin

5 out of 5
everyone was so helpful & polite. would reccomend to anyone looking to vacay or staycay!

Posted by on Sep 17, 2018

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Comment from Hotel Management

Sep 18, 2018 by Steve L

We are delighted to have been your chosen hotel during your recent stay in Garden Grove. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Garden Grove. Sincerely, Steven Langevin

4 out of 5
Comfortable, clean, away from Disney land noises.

Posted by on Jun 21, 2018

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Comment from Hotel Management

Jun 22, 2018 by Steve L

Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values. Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon! Sincerely, Steven Langevin steve.langevin@sheratongardengrove.com

5 out of 5

Excellent Hotel Boutique

The hotel was really nice, super clean and the staff members were so kind, nice and really professional. We had a great experience, we never write any kind of reviews, either good or bad but this time it was def well deserved.

Posted by , from Santa Barbara, CA on Jan 2, 2018

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3 out of 5
No clean towels, no shampoo and conditioner. Had to call Front desk to get some and only got 1 towel, was told they were out of towels!!

Posted by , from San Francisco on Jul 25, 2017

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3 out of 5

Nice hotel close to disneyland with free shuttle.

Location: It's very close to disneyland about 3 miles. And target right across from the hotel. Few restaurants as well.
Very clean rooms and bathrooms but needs remodeling.

Posted by , from Las Vegas on Nov 1, 2016

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5 out of 5

big rooms

Stayed here twice in the last 2 years really nice hotel really clean just really far from Disneyland and shuttle is slow.

Posted by , from Anaheim, CA on Jul 3, 2013

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4 out of 5

This hotel was clean and comfortable

Pros: Close restaurants
When we got into our room I was happy to see how spacious it was! Not overly huge but a nice amount of room. The beds were comfy and there were nice fluffy pillows. The linens were clean and comfortable. Bathroom was also spacious and clean and the shower had a good spray. The hotel is in a great location also. Right across the street is a Target, Walgreens, and a Cocos restaurant. Right next door are a few restaurants including a Red Robin. We walked over for dinner one night. They also have a shuttle to Disneyland that runs every 30 min.

Posted by on Oct 22, 2012

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About the Sheraton Garden Grove-Anaheim South Hotel

Location 12221 Harbor Blvd, Garden Grove, CA 92840

Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Business center
  • Dining venue
  • Elevator
  • Fitness facilities
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Sheraton Garden Grove-Anaheim South Hotel offers its guests an outdoor pool, a 24-hour health club, and a spa tub. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. There's an onsite 24-hour business center. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the business-friendly Sheraton Garden Grove-Anaheim South Hotel. Parking is available for a fee. This 3.5-star Garden Grove hotel is smoke free.

  • 285 guestrooms or units
  • 7 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Orange County, CA (SNA-John Wayne) (19.4 km / 12 mi)
  • Train station: Anaheim Regional Transportation Intermodal Center (6 km / 3.7 mi)
  • Property shuttles: Area shuttle and theme park shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Garden Grove-Anaheim South Hotel offers 285 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers. This Garden Grove hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Sheraton Garden Grove-Anaheim South Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • UnionPay
  • No rollaway/extra beds available
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16.50 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (3-device limit, rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per 24-hour period (3-device limit, rates may vary)
  • Self parking fee: USD 15.00 per night (in/out privileges)
  • Valet parking fee: USD 25.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Garden
  • Sheraton Garden Grove-Anaheim South
  • Sheraton Garden Hotel
  • Sheraton Garden Hotel Grove-Anaheim South
  • Sheraton Garden Grove - Anaheim South Hotel Orange County, CA
  • Sheraton Garden Grove Anaheim South
  • Sheraton Garden Grove Anaheim
  • Sheraton Garden Grove-Anaheim South Hotel Hotel
  • Sheraton Garden Grove-Anaheim South Hotel Garden Grove
  • Sheraton Garden Grove-Anaheim South Hotel Hotel Garden Grove

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.