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4.1 out of 5

"This place is wonderful!! Before going we read some reviews (all not nice) so were surprised when we arrived- Mountain Loft was everything they didn't ... " More

By Tiny1 on Tue 05 Jun 2012

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Hotel Description

Family-friendly 3.5-star hotel with in-room kitchens

In Gatlinburg

You'll find Rafting in the Smokies and Cupids Chapel of Love within 2 miles (3 km) of this hotel. Roaring Fork and Cooter's Place are also within 3 miles (5 km).

Full-service spa, spa tub

A full-service spa and a spa tub are featured at this smoke-free hotel. There's fun for all ages with a playground and an arcade/game room, and barbecue grills are available on site. Traveling on business? Take advantage of the business center and WiFi in public areas.

Free WiFi, kitchens

The 384 guestrooms feature well-equipped kitchens with refrigerators and microwaves, as well as free WiFi and washers/dryers. Other amenities include living rooms, cable TV, and DVD players.

Bluegreen Vacations Mountain Loft, Ascend Resort C ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Bluegreen Vacations Mountain Loft, Ascend Resort C

5 out of 5

Yes

Cons: No free Internet
This place is wonderful!! Before going we read some reviews (all not nice) so were surprised when we arrived- Mountain Loft was everything they didn't post!!! We highly recommend ML:) No bedbugs or bad air!! It felt more like our trips to the Carabian than it did to he Mountains!!if anything was "bad" it was the coffee we helped our selves to when we returned our keys :)

Posted by on Jun 5, 2012

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2 out of 5

Bed to hard. Room to small. Check out time (10:00am.) to early.

Pros: Close restaurants, Free Internet
Cons: Noisy
We hd a loft room is the best way I can discribe it. Bedroom was on the parking-lot side of the building. Poor choice for a bed room. Should have designed it on the rear side of building overlooking the flora and fauna. You can hear everyone coming and going. Bed to hard. But I guess that's my fault I should have stayed with the Hampton Inns. Room very small and awkward. I'd choose a cabin next time.

Posted by , from Greeneville, TN on Feb 15, 2012

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4 out of 5

Nice

Pros: Quiet
Cons: Nothing close
nice area. Om hill top about a mile from downtown. Very clean nice place. No sales pressure to buy Anything for me. I know they do try from other reviews.

Posted by , from new Smyrna beach, fl on Feb 7, 2011

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5 out of 5

The Mountain Loft is an added memory to my anniversary.

Pros: Quiet
If you are looking for a quiet get away there is no better place to be in Gatlinburg than the Mountain Loft.

Posted by , from Dalton, GA on Feb 7, 2011

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5 out of 5

beautiful condo

Pros: Close restaurants, Quiet
My husband and I took a week traveling and loved this place. The grounds were very nice and we enjoyed the hot tub every night. The room was decorated nicely and the complex quiet, although there were many families staying there. It is very close to Ober Gatlinburg and the downtown area as well as restaurants. View from our balcony was terrific. Staff very attentive even though they were very busy that time of year.

Posted by , from Columbia, MO on Feb 3, 2011

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4 out of 5

an unforgettable view

Our stay was great. Our little deck had a beautiful view of the mountains covered in snow. The condo was clean and comfortable. I'm really nitpicking to find any negatives at all, so remember our overall experience was very nice. Upon checkin we stood in one line to check in, then we had to stand in another line to get our ""welcome packet"" and parking tag. The welcome packet was silly with no real content (unless you wanted to go to the casino on Thursday or check out a board game). The sign by the lady said they could do tickets to events - nope. Maybe they once did in the far past, but not now. The check in folks should have mentioned where the condo elevator was - we couldn't find it so we schlepped our bags up several flights of stairs. The neighboring room was quite noisy in an odd way. We think it was an elderly couple who were hard of hearing. They yelled at each other, but not like fighting. They yelled a normal conversation far into the night. Still remember those are just nits. We had a great time. The resort is clean and close to Gatlinburg.

Posted by on Jan 4, 2009

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5 out of 5

?

Very nice. Pool, hot tub and front desk were down in a seperate building from the condo style rooms but this was not too inconvenient. View out front and back windows were nice. Over all very cozy, very nice.

Posted by on Dec 5, 2008

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5 out of 5

Nice Place To Stay!

We have stayed at this resort several times. We stay in the Deluxe Condo which accommodates us and two children fine. We have plenty of room with seperate living area and bedroom. I highly recommend this unit. The condo was very clean and update styles. Kids had plenty of room to play. The view was awesome!! Could have used some new pots and pans. The bed was tooo soft and the pillows were flat but that is the only down fall. Fireplace is just a plus. The location is excellent, not in the hussle of things kinda of out on the out skirks, yet very convient to all attractions. Staff very friendly and helpful! The security is Excellent! All and All we like staying here! You do get bugged a lot by them wanting to sell you a time share at the resort but we just don't pick up the phone. It's a GREAT family resort that will fit all your needs and they will even book your tickets for the attractions.

Posted by on Nov 5, 2007

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4 out of 5

Pretty decent

My family of five stayed here. We had a two bedroom unit. It was clean and well suited for my three young children. Only problem was a noisy neighbor. Other than that a fine stay, we will be returning next month for a long weekend.

Posted by on Dec 5, 2006

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5 out of 5

Excellent place

This is an excellent resort. Will use it again. The room was beautiful and the staff at the resort were friendly and welcoming!

Posted by on Nov 30, 2006

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About the Bluegreen Vacations Mountain Loft, Ascend Resort C

Location 110 Mountainloft Drive, Gatlinburg, TN 37738

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Bluegreen Vacations Mountain Loft, Ascend Resort C offers its guests a full-service spa, a spa tub, and a sauna. Public spaces have WiFi and wired Internet for a fee. There's an onsite business center. A seasonal outdoor pool, a fitness center, and barbecue grills are also featured at the family-friendly Bluegreen Vacations Mountain Loft, Ascend Resort C. Parking is available for a fee. This 3.5-star Gatlinburg hotel is smoke free.

  • 384 guestrooms or units
  • 5 levels
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Bluegreen Vacations Mountain Loft, Ascend Resort C offers 384 accommodations with washers/dryers and DVD players. Accommodations offer separate living rooms. Televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers and hair dryers. This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Living room
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Rafting nearby
  • Golfing nearby
  • Horse riding/rental on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily.

  • Sauna in spa

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 25

Special check-in instructions:

The front desk is open daily from 7:30 AM - 11 PM. Front desk staff will greet guests on arrival.

Guests planning to arrive after hours must pick up their key from security and check in at the front desk the following morning.

The front desk at this property is open daily from 7:30 AM - 11 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome for a fee

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bluegreen Vacations Mountain Ascend Collection
  • Bluegreen Vacations Mountain Ascend Resort Collection
  • Bluegreen Vacations Mountain Loft
  • Bluegreen Vacations Mountain Loft Ascend Collection
  • Bluegreen Vacations Mountain Loft Ascend Resort Collection
  • Bluegreen Vacations Mountain Loft Condo Gatlinburg
  • Bluegreen Vacations Mountain Loft Condo
  • Bluegreen Vacations Mountain Loft Gatlinburg
  • Bluegreen Vacations Mountain Loft Hotel
  • Bluegreen Vacations Mountain Loft Hotel Gatlinburg
  • Bluegreen Vacations Mountain Loft Hotel
  • Bluegreen Vacations Mountain Loft, Ascend Resort C Hotel
  • Bluegreen Vacations Mountain Loft Ascend Resort Collection
  • Bluegreen Vacations Mountain Loft Gatlinburg
  • Bluegreen Vacations Mountain Loft
  • Bluegreen Vacations Mountain Loft, Ascend Resort C Gatlinburg
  • Bluegreen Vacations Mountain Loft Ascend Resort Collection

You should know

  • Pool access available from 8 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.