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4.0 out of 5

"Very clean. The pool and the gym were nice. The location was about 1/2 mile to the main strip. The staff was wonderful! " More

By a verified traveler on Thu 01 Jul 2021

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Hotel Description

Hotel near Great Smoky Mountains National Park in Gatlinburg

In Gatlinburg

You'll find Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies within 2 miles (3 km) of this Gatlinburg hotel. Gatlinburg Convention Center and Mynatt Park are also within half a mile (1 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$144* Per night/room Aug 28 - Aug 29

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Fairfield Inn & Suites by Marriott Gatlinburg Downtown ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairfield Inn & Suites by Marriott Gatlinburg Downtown

Everyone (6) Family (3)
5 out of 5
Very clean. The pool and the gym were nice. The location was about 1/2 mile to the main strip. The staff was wonderful!

Posted by on Jul 1, 2021

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Comment from Hotel Management

Jul 4, 2021 by Emilee

Thank you for taking the time to review our property. We appreciate your honest and positive feedback! We hope to see you again on your next time to the Smokies!

5 out of 5

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 30, 2021 by Emilee

Thank you for taking the time to review our property. We appreciate your positive and honest feedback. We wish you well on all future travels.

5 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 13, 2020 by Emilee

Thank you for taking the time to review our property. We appreciate your positive feedback and look forward to servicing you in the future.

1 out of 5
The location is good. Services were lacking. They were understaffed and it showed

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 21, 2020 by Emilee

Thank you for taking the time to review our property. We strive to be the best but sometimes fall short.We wish you the best on all future travels

4 out of 5
Clean inside and out. Friendly staff. Within walking distance from the strip if you don’t mind the hill climb.

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 5, 2019 by Dan

Dear Anonymous, Thank you for your recent stay and feedback. We hope to see you again soon

4 out of 5

Posted by on Jun 5, 2019

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Comment from Hotel Management

Jun 12, 2019 by Guest Services Manager

Thank you for your recent stay and review. We hope to see you all again real soon.

4 out of 5
We enjoyed our stay. It is a newer facility that offers free breakfast and parking which was a big plus for us. Although our room was right by elevator, we didn't have any issues with noise. Staff was friendly and helpful. The tram also picks up right across the street if you want to jump on to get around town. You have to pay to park everywhere in town, so definitely worth consideration.

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 4, 2019 by Guest Services Manager

Thank you for your recent stay and for your feedback to us. We appreciate you

5 out of 5

THE best hotel in Gatlinburg.

Don't pass this one up! Perfect in every way! Perfect location, perfect amentities, very very clean, food was great. No complaints.

Posted by on Jun 7, 2018

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Comment from Hotel Management

Jun 22, 2018 by Guest Services Manager

Thank you for staying with us. We hope you all return soon.

3 out of 5

Hotel was clean and inviting

Pros: It was very nice and modern
Location: I really liked that I was able to walk to nearby shops. Another thing that I liked was that it was far enough away from the shops that it was quiet.
I loved our room. There were some major drawbacks to my stay. One of them is that the breakfast was very disappointing. There was not much to choose from and what they had was not very good. We went one whole day without bathroom tissue. Also, they put a hold on a larger amount of money then what I was quoted on the internet. Luckily they only charged me for what I was expecting.

Posted by , from Indiana on Mar 14, 2018

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Comment from Hotel Management

Mar 21, 2018 by Guest Services Manager

Thank you for your review. We are certainly disappointed to hear our breakfast did not have much to choose from. We will address the housekeeping department about your toilet tissue. The money is held by Marriott as all major hotels will hold for incidentals, in case you want to buy something at the hotel and put it on your room, saving you from having to carry cash or credit cards. If the money is not used it is returned at departure.

About the Fairfield Inn & Suites by Marriott Gatlinburg Downtown

Location 611 Historic Nature Trail, Gatlinburg, TN 37738

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Fairfield Inn & Suites by Marriott Gatlinburg Downtown offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Fairfield Inn & Suites by Marriott Gatlinburg Downtown. Free self parking is available. This Gatlinburg hotel is smoke free.

  • 98 guestrooms or units
  • 5 levels
  • Built in 2017
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Fairfield Inn & Suites by Marriott Gatlinburg Downtown offers 98 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 50-inch LED televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • LED television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Fairfield Inn Marriott Gatlinburg Downtown Hotel
  • Fairfield Inn Marriott Gatlinburg Downtown
  • Fairfield Inn Marriott Gatlinburg Downtown Hotel
  • Fairfield Inn & Suites by Marriott Gatlinburg Downtown Hotel
  • Hotel Fairfield Inn & Suites by Marriott Gatlinburg Downtown
  • Fairfield Inn Suites by Marriott Gatlinburg Downtown
  • Fairfield Inn Marriott Hotel
  • Fairfield Inn Marriott
  • Fairfield Marriott Gatlinburg

You should know

  • The seasonal pool will open in April and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.