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4.3 out of 5

"Overall great stay. Staff wasn’t super friendly however property was clean " More

By a verified traveler on Fri 02 Jul 2021

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Hotel Description

Hotel perfectly located for exploring Gatlinburg

City center stay

Within a 10-minute walk of the hotel, you'll find Gatlinburg Convention Center and Mynatt Park. Gatlinburg Space Needle and Gatlinburg Ziplines are also within half a mile (1 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like self-serve breakfast and free self parking.

Free Internet, flat-screen TVs

The soundproofed guestrooms offer free WiFi, free wired Internet, and free local calls. Flat-screen TVs come with cable channels, and other amenities include refrigerators and microwaves.

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$126* Per night/room Nov 14 - Nov 15

Studio, Balcony (2 Queen Bed & Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed, Patio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing, Balcony)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Fireplace

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub (Balcony)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hampton Inn Gatlinburg Historic Nature Trail ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn Gatlinburg Historic Nature Trail

Everyone (6) Couples (3) Family (2)
4 out of 5
Overall great stay. Staff wasn’t super friendly however property was clean

Posted by on Jul 2, 2021

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Comment from Hotel Management

Jul 3, 2021 by sam

Thank you taking the time to complete our survey. And for the scores! Your comments and input helps us in so many ways. I hope that the great time you had while staying with us will entice you to return for another visit. Please know how much we value you as a guest and look forward to seeing you again in the future.

2 out of 5
staff at check in not helpful with reservation problem.

Posted by on Jun 2, 2021

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Comment from Hotel Management

Jul 3, 2021 by sam

Be assured that I have passed on you observations concerning your experience to our general manager. While I could make excuses or research reasons for the cause of the issues you shared, that would not change your experience with us. I can only say we will use your input to work on improving where needed. Thank you for bringing it to our attention.

5 out of 5
Everything was great. We had a great time.

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 26, 2021 by sam

Thank you taking the time to complete our survey. And for the great scores! Your comments and input helps us in so many ways. I hope that the great time you had while staying with us will entice you to return for another visit. Please know how much we value you as a guest and look forward to seeing you again in the future.

5 out of 5
Loved staying here, so peaceful and loved the river flowing behind the hotel! Only complaints for my entire stay was the bed was hard as a rock and the toilet made a noise every time you’d sit or stand lol other then that absolutely gorgeous views, friendly staff and close to downtown!

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 11, 2021 by sam

Thank you taking the time to complete our survey. And for the great scores! Your input helps us in so many ways. We appreciate the compliments toward our hotel and especially the staff. I will be sure to pass this on to them and our General Manager. Thank you for noticing. I'm pleased that you had a great time while staying with us and we hope that you will be returning for another visit. Please know how much we value you as a guest and look forward to seeing you again in the future.

3 out of 5

Posted by on Apr 10, 2021

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Comment from Hotel Management

Apr 26, 2021 by sam

On behalf of our Hampton Inn staff I would like to say that I am sorry that it seems your stay with us was not up to your standards and therefore ours. It is always our desire to have your time with us be memorable in only the very best of ways.

4 out of 5

Posted by on Mar 25, 2021

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Comment from Hotel Management

Apr 26, 2021 by sam

Thank you taking the time to complete our survey. And for the great scores! Your comments and input helps us in so many ways. I hope that the great time you had while staying with us will entice you to return for another visit. Please know how much we value you as a guest and look forward to seeing you again in the future.

5 out of 5

Posted by on Jan 11, 2021

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Comment from Hotel Management

Jan 18, 2021 by sam

Thank you taking the time to complete our survey. And for the great scores! Your comments and input helps us in so many ways. I hope that the great time you had while staying with us will entice you to return for another visit. Please know how much we value you as a guest and look forward to seeing you again in the future.

5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Mar 5, 2020 by GSM

Thank you for taking the time to complete our survey. And for the excellent scores! Your comments and input help us in so many ways. I hope that the great time you had while staying with us will entice you to return for another visit. Please remember how much we value you as a guest and look forward to seeing you again in the future.

5 out of 5

Posted by on Jan 6, 2020

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Comment from Hotel Management

Mar 5, 2020 by GSM

Thank you for taking the time to complete our survey. And for the excellent scores! Your comments and input help us in so many ways. I hope that the great time you had while staying with us will entice you to return for another visit. Please remember how much we value you as a guest and look forward to seeing you again in the future.

5 out of 5
When I was looking for a hotel it needed to be pet friendly and on the websites it was but when we checked in they told us it was not. But instead of turning us away they said they would list our pet as a service dog and he could stay. I thought that was really great because a lot of places would say sorry you have to go somewhere else. So we were really grateful we didn't have to.

Posted by on Aug 29, 2019

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About the Hampton Inn Gatlinburg Historic Nature Trail

Location 520 Historic Nature Trl, Gatlinburg, TN 37738

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Hampton Inn Gatlinburg Historic Nature Trail offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Hampton Inn Gatlinburg Historic Nature Trail. Free self parking is available. This Gatlinburg hotel is smoke free.

  • 114 guestrooms or units
  • 6 levels
  • Built in 2017
  • Breakfast available (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn Gatlinburg Historic Nature Trail offers 114 accommodations with coffee/tea makers and hair dryers. 47-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free self-serve breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Hotel Names

  • Garden Plaza Gatlinburg
  • Hampton Inn Gatlinburg Historic Nature Trail Hotel
  • Garden Plaza Hotel Gatlinburg
  • Hotel Garden Plaza
  • Garden Plaza Hotel Gatlinburg Tn
  • Garden Plaza Resort Gatlinburg
  • Hampton Inn Historic Nature Trail Hotel
  • Hampton Inn Historic Nature Trail
  • Hampton Inn Gatlinburg Historic Nature Trail Hotel
  • Hampton Inn Gatlinburg Historic Nature Trail Gatlinburg
  • Hampton Inn Gatlinburg Historic Nature Trail Hotel Gatlinburg

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.