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4.5 out of 5

"Clean, excellent staff and service. Highly recommended! " More

By a verified traveler on Mon 09 May 2022

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Hotel Description

4-star spa hotel near Anakeesta

Gatlinburg retreat

Your stay at this hotel will put you steps from Anakeesta and a 5-minute walk from Ripley's Aquarium of the Smokies. Gatlinburg SkyLift Park and Gatlinburg Space Needle are also within 2 miles (3 km).

Full-service spa, 24-hour fitness

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Enjoy the indoor pool and perks like free self parking and free WiFi. There's a 24-hour gym on site, and a 24-hour front desk and a coffee shop are also provided.

Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$259* Per night/room Jun 26 - Jun 27

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Margaritaville Resort Gatlinburg ratings based on 45 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Margaritaville Resort Gatlinburg

Everyone (11) Couples (15) Family (17)
5 out of 5
D

Posted by on May 30, 2022

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Comment from Hotel Management

Jun 11, 2022 by Lee

Thank you so much for your review! We appreciate you staying with us and hope you will stay again in the future. Fins Up!

5 out of 5
Clean, excellent staff and service. Highly recommended!

Posted by , from NEW BERLIN on May 9, 2022

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Comment from Hotel Management

May 9, 2022 by Lee

Thank you very much for the great review. We hope to see you again in the future.

5 out of 5
Bar and entertainment on site. Pool and jacuzzi clean and well maintained. Staff checkin was super friendly and nice. Food wasn’t 24 hrs anymore although menu in room said otherwise but got us pizza from place down block until 1pm

Posted by on Apr 25, 2022

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Comment from Hotel Management

Apr 25, 2022 by Chris - Front Office Manager

Thank you for your feedback, we are glad you enjoyed your stay with us!

5 out of 5
We were disappointed the outdoor pool was closed! However, the hotel is beautiful and the location is perfect.

Posted by , from Armada on Apr 2, 2022

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Comment from Hotel Management

Apr 3, 2022 by Chris - Front Office Manager

Thank you for your feedback, we are glad you enjoyed your stay.

5 out of 5
Very nice place to stay will be back again very clean very nice staff

Posted by on Mar 5, 2022

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Comment from Hotel Management

Mar 5, 2022 by Chris - Front Office Manager

Thank you for your review, we are so glad you enjoyed your stay with us! We look forward to seeing you again!

4 out of 5
The bartender Josh was awesome. He made sitting down at the bar enjoyable! We had a problem with our room getting cleaned and cleaned correctly. We stayed 4 nights and our room was only cleaned once. Had to request clean towels multiple times and there was trash in the room when we checked in and there was trash through out the hallways that wasnt being cleaned. Other then the cleaning staff everyone else was very pleasant.

Posted by on Mar 2, 2022

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Comment from Hotel Management

Mar 2, 2022 by Lee

Thank you for your feedback. We appreciate you staying with us and hope you will return again soon.

2 out of 5

Posted by on Feb 24, 2022

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Comment from Hotel Management

Feb 24, 2022 by Chris - Front Office Manager

We are sorry you met with challenges during your stay. Thank you for your feedback. Please let us know how we could have received a 5 star review by calling us at the Resort. (865) 430 - 4200. We would love to hear from you. Thank you for staying with us.

4 out of 5
The staff was amazing, Joseph and Ty made our stay fabulous. We had an issue with the sofa bed in our suite but they were able to book us an add'l room for the other two in our party (daughter and granddaughter) for the remainder of our stay, so even though we had to pay for that add'l room, our stay was enjoyable. We WILL be back. NOTE to self: do NOT try to sleep 2 people on the sofa bed, it is NOT comfortable for an adult!! Call and book the 2 bedroom suite instead if available!!!, OR a second sep room!!! (Call the hotel directly for this)...

Posted by , from Bradenton on Feb 16, 2022

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Comment from Hotel Management

Feb 17, 2022 by Lee

Thank you for your review! We look forward to seeing you again!!

5 out of 5
Very comfortable. Great room with balcony. Friendly staff!

Posted by on Feb 3, 2022

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Comment from Hotel Management

Feb 5, 2022 by Lee

Thank you so much for your feedback. We appreciate you staying with us

5 out of 5
Larry was super nice. Very convenient location!

Posted by on Dec 10, 2021

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Comment from Hotel Management

Dec 10, 2021 by Antione Pate

Thank you for staying with us and for your feedback. Come back and see us again soon.

About the Margaritaville Resort Gatlinburg

Location 539 Parkway, Gatlinburg, TN 37738

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from November 1 to May 1:

  • Swimming pool

Property Features

Margaritaville Resort Gatlinburg offers its guests a full-service spa, a waterslide, and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. There's an onsite business center. WiFi is free in public spaces. An outdoor pool, a children's pool, and a spa tub are also featured at Margaritaville Resort Gatlinburg. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Gatlinburg hotel is smoke free.

  • 163 guestrooms or units
  • 2 dining venues
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Margaritaville Resort Gatlinburg offers 163 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

Margaritaville Resort Gatlinburg has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

Spa Services

St. Somewhere Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 18.00 for adults, USD 8.00 and USD 18.00 for children (approximately)
  • Valet parking fee: USD 13.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Margaritaville Gatlinburg
  • Margaritaville Gatlinburg
  • Margaritaville Resort Gatlinburg Hotel
  • Margaritaville Resort Gatlinburg Gatlinburg
  • Margaritaville Resort Gatlinburg Hotel Gatlinburg

You should know

  • The seasonal pool will open April 01 and close November 01.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.