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Margaritaville Resort Gatlinburg

4-star property
539 Parkway, Gatlinburg, TN 1-855-201-7819
4.6 out of 5
Exceptional!
See all 36 travelocity Reviews

"The staff were so very polite and kind. Every employee smiled and spoke to us. Many options for eating and just to sit and chill. I would change the ... " More

By a verified traveler on Tue 12 Sep 2023

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Hotel Description

4-star spa hotel near Anakeesta

Gatlinburg retreat

Your stay at this hotel will put you steps from Ripley's Aquarium of the Smokies and a 5-minute walk from Anakeesta. SkyPark and Gatlinburg Space Needle are also within half a mile (1 km).

Full-service spa, 24-hour fitness

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Enjoy the indoor pool and perks like free self parking and free WiFi. You'll appreciate the 24-hour gym, bar/lounge, and snack bar/deli.

Standard Room, 2 Queen Beds (Double Queen Pool Facing Room)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$249* Per night/room Oct 4 - Oct 5

Standard Room, 1 King Bed (King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed with Sofa bed (King Junior Suite with Sleeper Sofa)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed (King Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, Multiple Beds (Double Queen One Bedroom Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds (Double Queen Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Margaritaville Resort Gatlinburg ratings based on 36 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Margaritaville Resort Gatlinburg

Everyone (11) Couples (12) Family (12)
5 out of 5
The staff were so very polite and kind. Every employee smiled and spoke to us. Many options for eating and just to sit and chill. I would change the balcony area. The noise coming from what I believe was the AC unit was very loud and put off allot of heat. It was very hard to have conversations and the heat finally drove us inside.

Posted by on Sep 12, 2023

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Comment from Hotel Management

Sep 13, 2023 by Sarah C, Asst General Manager

Vicki, Thank you for the excellent rating and feedback from your recent stay with us here at our Paradise in the Smokies. I will share your accolades with our entire team and share your feedback with appropriate team leaders to address for areas of improvement. We hope to have you as our guest again soon!

5 out of 5

Posted by on Aug 5, 2023

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Comment from Hotel Management

Aug 6, 2023 by Shaun

Thank you so much for your positive review. We hope to see you back very soon! Fins up!

4 out of 5

Posted by on Jun 24, 2023

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Comment from Hotel Management

Jul 14, 2023 by Sarah C, Asst General Manager

Anthony, Thank you for being our guest. I am pleased to learn that you had a great stay.

2 out of 5

Posted by on Jun 15, 2023

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Comment from Hotel Management

Jul 6, 2023 by Shaun

Jolinda, I do apologize about the experience you had at our resort. If you need to discuss anything in particular about your stay, please reach out directly.Thank you

5 out of 5

Posted by on Apr 6, 2023

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Comment from Hotel Management

Apr 26, 2023 by Sarah C, Asst General Manager

Jamie, Thank you for leaving us a 5 star rating. I am happy to know your time here exceeded your expectations. Please visit again soon!

5 out of 5

Posted by on Mar 26, 2023

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Comment from Hotel Management

Mar 28, 2023 by Tyresha M.

Thankyou for the great review! Fins Up.

5 out of 5
Beautiful property, with a variety of different attractions within walking distance. Clean facilities with wonderful staff and services. 10/10 recommend to anyone taking a trip to Gatlinburg!

Posted by on Mar 14, 2023

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Comment from Hotel Management

Mar 15, 2023 by Shaun

Thank you Claire, for sharing a review of your recent experience. Our team here at the resort is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

5 out of 5
I gifted a trip to my step mother for her birthday to have a nice, relaxing weekend here. It did not disappoint! She was so happy with everything. The cleanliness of the room / entire hotel, the friendly staff. They made her experience amazing. I will be planning another trip here for myself!!

Posted by on Jan 24, 2023

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Comment from Hotel Management

Jan 24, 2023 by Ty M.

Thank-you for the great review, we are pleased that your stay was fins-tastic!Fins Up

5 out of 5

Posted by on Dec 29, 2022

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5 out of 5
Always great location

Posted by on Dec 19, 2022

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Comment from Hotel Management

Dec 19, 2022 by Fins Up

It is a beautiful property, and a great location. Glad you enjoyed the stay.

About the Margaritaville Resort Gatlinburg

Location 539 Parkway, Gatlinburg, TN 37738

Property Features

Margaritaville Resort Gatlinburg offers its guests a full-service spa, a waterslide, and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and meeting rooms are available. An outdoor pool, a children's pool, and a spa tub are also featured at Margaritaville Resort Gatlinburg. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Gatlinburg hotel is smoke free.

  • 163 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Margaritaville Resort Gatlinburg offers 163 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

Margaritaville Resort Gatlinburg has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

Spa Services

St. Somewhere Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00–18.00 for adults, and USD 8.00–18.00 for children
  • Valet parking fee: USD 15.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Margaritaville Gatlinburg
  • Margaritaville Gatlinburg
  • Margaritaville Resort Gatlinburg Hotel
  • Margaritaville Resort Gatlinburg Gatlinburg
  • Margaritaville Resort Gatlinburg Hotel Gatlinburg

You should know

  • The seasonal pool will open April 01 and close November 01.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.