Skip to main content
Beginning of main content

"Took a mini vacation with my sister. We loved the balcony overlooking the beautiful creek behind the hotel. The staff was very helpful and friendly th ... " More

By a verified traveler on Tue 24 May 2022

Enter dates to see availability

Hotel Description

Motel near Ripley's Aquarium of the Smokies in Gatlinburg

On river

You'll find Ripley's Aquarium of the Smokies and Anakeesta within a 15-minute walk of this Gatlinburg motel. Gatlinburg SkyLift Park and Gatlinburg Convention Center are also within 2 miles (3 km).

Property Amenities

Free WiFi in public areas is available at this motel. Take advantage of the free self parking.

2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$79* Per night/room Jul 6 - Jul 7

2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

2 Double Beds, Accessible, with Roll-in Shower

Bed Count 2 Full Beds Maximum Occupancy 3 Max

2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Bear Creek Inn ratings based on 16 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Bear Creek Inn

Everyone (4) Couples (3) Family (8)
4 out of 5
Took a mini vacation with my sister. We loved the balcony overlooking the beautiful creek behind the hotel. The staff was very helpful and friendly throughout our visit.

Posted by on May 24, 2022

Was this review helpful to you?
Comment from Hotel Management

Jun 11, 2022 by Hotel Manager

Dear Crystal, Thanks for the mini vacation with us, and the feedback. We are glad you were impressed with our staff, location & beautiful view of the creek from the balcony. Please visit us to enjoy a similar experience again. Sincerely, Hotel Manager

5 out of 5
I really liked our stay here! The property was clean, and tidy. The sound of the river on the balcony was heavenly. Its a budget friendly place to stay, especially for the Gatlinburg area (its right off the parkway!)

Posted by on Jan 24, 2022

Was this review helpful to you?
Comment from Hotel Management

Jan 27, 2022 by Hotel Manager

Dear Alex, It is great to know that you enjoyed the creek from the balcony, the sound of the river water, quietness and cleanliness, while you were staying with us. Feel free to stay with us again to enjoy a similar relaxing experience. Sincerely, Hotel Manager

2 out of 5

Posted by on Dec 11, 2021

Was this review helpful to you?
5 out of 5

Posted by on Nov 29, 2021

Was this review helpful to you?
4 out of 5
We liked the Creek, staff was friendly #1 the room smelled # 2 when we got back to our room the door was unlocked # 3 trash was not taken out, was not supplied With coffee or sugar on the 3rd day

Posted by , from WABASH on Oct 17, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 18, 2021 by Hotel Manager

Hello PAUL, Thanks for your stay. I appreciate your feedback and telling us the positive and negative sides of your stay. Glad you liked the creek and the friendly staff. Our apologies for the inconvenience mentioned. We shall work further to improve the cleanliness, amenities, and hospitality based on your observations. Hope to welcome you again soon, Sincerely, Hotel Manager

2 out of 5
A solid 2.5 star Inn. On arrival, the individual at the desk answered the phone while I was checking in with him. The room was filthy. The carpet was dirty and left socks dirty. Spiders and spider webs throughout the room. Smashed bugs on the walls and ceiling. The comforter was dirty. The towels were stained and scratchy. On our last day, I asked for a new set of towels as we ran out and came back from a hike at 1:50pm but was met with rudeness when I asked for a new set of towels as he was folding them. I was denied and advised house cleaning was busy and on the other side of the Inn. Only when I brought my old dirty towels down and exchanged them was I allowed new towels. The water pressure was poor and the craftsmanship as well. The shower head wasn’t even attached to anything behind the wall and could be moved freely. The creek behind the Inn was nice and is why I have an extra half-a-star. Downtown Gatlinburg was a short walk away and easy to get to. Due to the disgusting nature of the hotel room, I would not stay again.

Posted by on Sep 26, 2021

Was this review helpful to you?
Comment from Hotel Management

Sep 27, 2021 by Hotel Manager

Dear Stephen, We were extremely disappointed to read about the bad experience you had during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding all the points you mention in your review you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel and services. Hope you reconsider. Sincerely, Hotel Manager

5 out of 5
Loved the balcony over the creek.

Posted by on Apr 18, 2021

Was this review helpful to you?
Comment from Hotel Management

Apr 19, 2021 by Hotel Manager

Dear Guest, Thanks for the stay and the feedback. We are glad you were impressed with our location nearby the stream & you enjoyed the beautiful view of the creek from the balcony. Please visit us to enjoy a similar experience again. Sincerely, Hotel Manager

5 out of 5
Great stay and experience. Clean and nice river view. Perfect walking distance. Thank you.

Posted by on Apr 3, 2021

Was this review helpful to you?
Comment from Hotel Management

Apr 3, 2021 by Hotel Manager

Dear Guest, Anytime! Your comfort is what matters here with us. We are extremely glad that you enjoyed your stay. We're thrilled to see your overwhelming comments. You are kind to let us know that everything went great during your stay with us. We're lucky and pleased that our guests are overwhelmingly satisfied with the experience we provide. Every day we take committed actions to ensure that we are the best hotel in our location. We promise you that you will have a wonderful experience when you visit again. We're grateful for your feedback. Kindest Regards Hotel Manager

1 out of 5
Baby roaches crawling in bathroom. Only twin/full beds that were very uncomfortable.

Posted by on Jan 11, 2021

Was this review helpful to you?
Comment from Hotel Management

Jan 11, 2021 by Hotel Manager

Dear Guest, Thank you for your feedback and stay with us. Please allow me to offer our apologies for the inconveniences like Baby roaches that impacted your stay. This is an unusual incidence and we are taking regular pest control measures. Also, sorry our beds did not meet your expectations. We apologize for the lapses and appreciate you bringing this matter to our attention through the feedback we receive from our guests like you which enables us to target problem areas and take the necessary actions to improve our guest services. Thank you for sharing your thoughts and we hope to serve you again soon. Sincerely, Hotel Manager

3 out of 5
The location is truly convenient and the creek is amazing. The sound is soothing. This place is so dirty: cob webs everywhere, trash everywhere, left over soap in the shower, dirt in the corners, pillows where like kid pillows, towels are rough and tiny, and the bed needs updating.

Posted by , from Tampa, Fl on Jan 4, 2021

Was this review helpful to you?
Comment from Hotel Management

Jan 4, 2021 by Hotel Manager

Dear Marie, We appreciate that you took the time to make thorough comments about our hotel so that we can respond to your concerns. I apologize that we let you down in so many ways and that you were generally unimpressed with everything else. We try so hard to please, and I’m disappointed we didn’t please you. Everything we do is aimed at improving the guest experience, and we obviously let you down. When you’re in the area again, we invite you to try us again. We’ll always be here for you if you need us. Sincerely, Hotel Manager

Property Features

Bear Creek Inn offers its guests a vending machine and an elevator. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. This Gatlinburg motel is smoke free.

  • 39 guestrooms or units
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Bear Creek Inn offers 39 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Rooms open to balconies. 45-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations. This Gatlinburg motel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Private balcony
  • LCD television
  • Cable channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Iron and ironing board
  • Air conditioning

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Thursday: 8:00 AM - 8:00 PM
  • Friday - Saturday: 8:00 AM - 11:00 PM
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Sunday - Thursday: 8:00 AM - 8:00 PM
  • Friday - Saturday: 8:00 AM - 11:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bear Creek Inn Motel
  • Bear Creek Inn Gatlinburg
  • Bear Creek Inn Motel Gatlinburg
url importing http://travel.travelocity.com/Gatlinburg-Hotels-Bear-Creek-Inn.h53434694-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Gatlinburg-Hotels-Bear-Creek-Inn.h53434694-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Gatlinburg-Hotels-Bear-Creek-Inn.h53434694-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.