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Bear Creek Inn

2.5-star property
125 Spruce Ln, Gatlinburg, TN 1-855-201-7819
3.5 out of 5
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See all 23 travelocity Reviews

"Wasn’t worth the cost to stay there, would not recommend. " More

By a verified traveler on Tue 30 May 2023

Points Of Interest

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Hotel Description

Motel near Great Smoky Mountains National Park in Gatlinburg

On river

Within half a mile (1 km) of this well-placed motel, you'll find Anakeesta and Ripley's Aquarium of the Smokies. Great Smoky Mountains National Park and SkyPark are also within 2 miles (3 km).

Property Amenities

Free WiFi in public areas is available at this motel. Take advantage of the free self parking.

2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$99* Per night/room Oct 1 - Oct 2

2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

2 Double Beds, Accessible, with Roll-in Shower

Bed Count 2 Full Beds Maximum Occupancy 3 Max

2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

2 King Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

Bear Creek Inn ratings based on 23 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Bear Creek Inn

Everyone (10) Couples (3) Family (9)
4 out of 5

Posted by on Jul 15, 2023

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Comment from Hotel Management

Aug 5, 2023 by Hotel Manager

Dear David,Thank you so much for sharing your recent stay with us and for giving 4 star rating. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

2 out of 5
NOISE, even the property was off the beaten path the people inside didn't care about being quiet and respectfull ot orher guest. The windiws inside of theroom weren't covered so all of the light from the parking lot kept us up all night. No clocks and limited staff. Had to find the cleaning staff member to check us out .the babbleing brook out side was about 130 decibles . Still have an echo in my head from the sound of the stream behind hotel. Won't be going back

Posted by on Jul 6, 2023

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Comment from Hotel Management

Jul 7, 2023 by Hotel Manager

Dear Larry,Thank you for sharing your feedback regarding your recent stay. We apologize for the noise disturbances you experienced and the lack of consideration from other guests. We understand the importance of a peaceful and quiet environment for a restful stay. We will address the issue with the windows and explore ways to enhance sound insulation in our rooms. We appreciate your comments about the staff availability and will take steps to ensure there is sufficient coverage to assist guests. Your feedback is valuable to us, and we regret that your experience did not meet your expectations.Sincerely,Hotel Manager

5 out of 5

Posted by on Jun 18, 2023

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Comment from Hotel Management

Jun 19, 2023 by Hotel Manager

Dear Tami,Thank you for staying with us and 5-star review. It's really encouraging to see that our guests appreciate the work we're doing here, and your rating is an excellent motivator for all of us at the hotel. Guest satisfaction is our biggest honor. We hope to see you again soon!Sincerely,Hotel Manager

3 out of 5
Wasn’t worth the cost to stay there, would not recommend.

Posted by on May 30, 2023

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Comment from Hotel Management

May 31, 2023 by Hotel Manager

Dear Christine,We're sorry to hear that your experience at our hotel didn't meet your expectations. We strive to make each and every guest's stay comfortable and enjoyable. We would like to learn more about your stay experience and feedback so we can better serve our guests in the future. Thank you for taking the time to review us and we hope you give us another chance to show you how great our hotel can be.Sincerely,Hotel Manager

2 out of 5

Posted by , from Raleigh on May 20, 2023

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Comment from Hotel Management

Jun 9, 2023 by Hotel Manager

Dear THOMAS,Thank you for your feedback and for staying with us. We are sorry to hear that you were not happy with your stay and that you gave us a low rating. We apologize for any inconvenience or disappointment you may have experienced during your stay. We would like to know more about what went wrong and how we can improve our service and facilities. We value your business and we hope you will give us another chance to provide you with a better stay in the future.Sincerely,Hotel Manager

5 out of 5

Posted by on Mar 13, 2023

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Comment from Hotel Management

Apr 3, 2023 by Hotel Manager

Dear Tom,Thank you for staying with us and for providing a review through which you gave us five stars. Your rating is very much appreciated and it inspires us to maintain our high standards of hospitality. It is a pleasure to serve such valued guests as yourself, and we hope to see you again soon!Sincerely,Hotel Manager

3 out of 5

Posted by on Feb 20, 2023

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Comment from Hotel Management

Mar 13, 2023 by Hotel Manager

Dear Kellie,Thank you for your review and rating of 3 out of 5. We'd love to hear more about what we can do to improve our hotel service, so that it will earn a higher score next time. We appreciate your feedback and hope you'll visit us again soon.Sincerely,Hotel Manager

5 out of 5
Looking off our patio there’s a creek that is very nice. Listening to the water going over the rocks is very relaxing

Posted by on Sep 5, 2022

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Comment from Hotel Management

Sep 6, 2022 by Hotel Manager

Dear Steven, It is great to know that you enjoyed the creek from the balcony, the sound of the river water, and the quietness while you were staying with us. Feel free to stay with us again to enjoy a similar relaxing experience.Sincerely,Hotel Manager

5 out of 5
Check in was great. I was later than anticipated and got a courtesy call as I was driving in. Nice, clean room with comfortable beds. Looking forward to discovering the area a bit.

Posted by on Jul 25, 2022

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Comment from Hotel Management

Jul 27, 2022 by Hotel Manager

Dear LINDA, We thank you for your comments and hope that your stay with us has been pleasant. We appreciate the opportunity to serve you and look forward to welcoming you back in the future. Sincerely, Hotel Manager.

4 out of 5
Took a mini vacation with my sister. We loved the balcony overlooking the beautiful creek behind the hotel. The staff was very helpful and friendly throughout our visit.

Posted by on May 24, 2022

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Comment from Hotel Management

Jun 11, 2022 by Hotel Manager

Dear Crystal, Thanks for the mini vacation with us, and the feedback. We are glad you were impressed with our staff, location & beautiful view of the creek from the balcony. Please visit us to enjoy a similar experience again. Sincerely, Hotel Manager

About the Bear Creek Inn

Location 125 Spruce Ln, Gatlinburg, TN 37738

Property Features

Bear Creek Inn offers its guests a vending machine and an elevator. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. This Gatlinburg motel is smoke free.

  • 39 guestrooms or units
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Bear Creek Inn offers 39 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Rooms open to balconies. 45-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations. This Gatlinburg motel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Private balcony
  • LCD television
  • Cable channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Iron and ironing board
  • Air conditioning

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Thursday: 8:00 AM - 10:30 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Sunday - Thursday: 8:00 AM - 10:30 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bear Creek Inn Motel
  • Bear Creek Inn Gatlinburg
  • Bear Creek Inn Motel Gatlinburg
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.