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4.0 out of 5

"Overall it’s overpriced!! Rooms and building are in need of major updating. Staff was very friendly. Hot tub was dirty and in need of being drained an ... " More

By a verified traveler on Mon 22 Mar 2021

Hotel Description

Hotel near Titanic Museum in Pigeon Forge

In Pigeon Forge

Within a 15-minute walk of the hotel, you'll find Titanic Museum and Island at Pigeon Forge. Also, Hollywood Wax Museum is within half a mile (1 km) and The Comedy Barn Theater is within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 75 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$93* Per night/room Aug 15 - Aug 16

Suite, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking (Efficiency)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Suites Mountain Mile Area ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Comfort Suites Mountain Mile Area

Everyone (1) Couples (1) Family (1)
1 out of 5
No housekeeping service so you have to go into a laundry supply room on the first floor to get towels and soap each day. Hallways outside rooms were filled with trash and pizza boxes because of no housekeeping. They did announce it at check in that there will be none. No one staffed after 11pm so they leave your room key under a mat in the lobby (with other guests keys). Pool was so cloudy with chemicals that you could only see roughly 3-4 feet. Continental Breakfast was sparse so get there early each morning if you would like to have options. Carpets in room were soiled and visibly filthy. Sign on ice machines that there were only two floors on the hotel with working ones Pros: Very cheap place to lay your head down close to the strip. Toilet paper was soft for a cheap hotel. If you are on a budget and you want a step up above camping in a tent, then this is a very good option.

Posted by on Apr 10, 2021

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3 out of 5
Overall it’s overpriced!! Rooms and building are in need of major updating. Staff was very friendly. Hot tub was dirty and in need of being drained and filled. Pool was excellent. Breakfast was as expected sausage links were cold. If given the opportunity I wouldnt stay again if paying the same rate. Worth about 1/2 what we paid.

Posted by on Mar 22, 2021

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4 out of 5
Nothing really popped out to me as fantastic. Maybe the view we had from our balcony, that over looked the city. Plus it was pretty well located. The manager (I assume) seemed to do everything from front desk, to maintenance, to housekeeping. He busted butt. The breakfast wasn't the greatest. We ate breakfast one day, the other days we went out. The showers sucked! No water pressure and hardly any hot water. I figured out you couldn't flush the toilet and expect hot water. Even if you didn't flush the toilet you still had to let the water run a bit before it got hot.The shower head was up really high in the shower snd and the faucet wasn't flush with the tub.

Posted by on Jul 19, 2019

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Comment from Hotel Management

Aug 20, 2019 by Hotel Manager

Dear Guest, Thanks for your comments. I can see why you were dissatisfied and apologize to you. I’m terribly sorry that we failed to meet your expectations in so many ways. We take genuine pride in this hotel and believe that pride shows in everything we do most of the time. But we clearly let you down. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before. Sincerely, Hotel Manager

5 out of 5

Great location!

Pros: Location and breakfast.
Cons: Bath tub with water jets appears aged but still worked.
Location: Great location close to restaurants, retail stores drugstore and coffee shop.
From the time we entered and were greeted by Richard at the desk in the lobby. Convenient location and very good breakfast included.

Posted by , from HSV, Al on May 14, 2017

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5 out of 5

Suite was excellent!!!

I got the suite for $6/night less than my friend paid for a regular room on another travel site!

Posted by , from Lexington, KY on Aug 1, 2013

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4 out of 5

We'll be back

The room was spacious and clean, having the micro & fridge was a plus! I appreciated the extra sink outside of the bathroom to help with the morning prep time. The staff was friendly and the breakfast was good and plentiful. The hotel was easy to get to right off the Parkway and was close to everything. We traditionally stay at another chain, but our next visit to Pigeon Forge we will more than likely stay here. Overall a good expierence.

Posted by on Apr 5, 2010

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5 out of 5

Nice clean hotel

Me and my husband went up for the night and enjoyed this hotel very much.The staff was very friendly and the hotel was very clean. We stayed in a king suite which had two balconies with very pretty mountain views(we enjoyed bringing our breakfast up to the room and enjoying the views on the balcony). Also I have to add they have wonderful beds,very comfortable.(that's rare I feel that way) Overall we were very happy with our stay and would definitely recommend this hotel again.

Posted by on Oct 4, 2009

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5 out of 5

Very Pleasantly Surprised

This was our first trip to the Smokey Mountains area. A little cool, but we wanted to have an early vacation and avoid the rush of crowds. The hotel appears to have undergone a new renovation. The rooms were very clean and comfortable. The furniture appeared to be new as well. The place is just minutes from all the area attractions. The family enjoyed the very nice breakfast the two mornings. For a family of 4, this was a much appreciated savings that I would have spent at an area restaurant. The little bit higher we paid than the surrounding areas was definitely worth it. We had a room on the top floor, and the view from the balcony was fantastic, overlooking the mountains. I was very pleasantly surprised with my stay. I would recommend this place in a heart beat.

Posted by on Mar 28, 2008

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4 out of 5

Very nice

They must have hired new housekeeping people because we found it to be clean and a very nice place to stay. The breakfast was good and more than just the rolls and juice I expected. If I had read the previous reviews prior to my trip I would not have stayed there so I'm glad I didn't.

Posted by on Feb 29, 2008

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About the Comfort Suites Mountain Mile Area

Location 2423 Teaster Ln, Pigeon Forge, TN 37863

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites Mountain Mile Area offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Comfort Suites Mountain Mile Area also features an arcade/game room, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Pigeon Forge hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 7 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Game room or arcade
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Alcoa - Knoxville Airport (TYS) (56.5 km / 35.1 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Comfort Suites Mountain Mile Area offers 75 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Comfort Suites Hotel Pigeon Forge
  • Comfort Suites Mountain Mile Area Hotel
  • Pigeon Forge Comfort Suites
  • Comfort Suites Pigeon Forge Hotel
  • Comfort Inn Pigeon Forge
  • Pigeon Forge Comfort Inn
  • Comfort Suites Mountain Mile Area Pigeon Forge
  • Comfort Suites Mountain Mile Area Hotel Pigeon Forge

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.