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4.4 out of 5

"It was very beautiful setting. The main bathroom's shower kept spraying the ceiling and wall and also the sink did not want to drain properly. " More

By a verified traveler on Mon 08 Mar 2021

Hotel Description

3-star golf vacation home near Bent Creek Golf Club

In Gatlinburg

You'll be within 2 miles (3 km) of Bent Creek Golf Club and 9 miles (15 km) of Greenbrier Picnic Area with a stay here. Cosby Picnic Area and Ramsey Cascades are within 12 miles (20 km).

Indoor pool, terrace

This vacation home features an indoor pool and an outdoor tennis court. Enjoy the seasonal outdoor pool and perks like free self parking and free WiFi. There's a spa tub on site, and a terrace and a fireplace in the lobby are also provided.

Fireplaces, free WiFi

The 84 individually decorated homes offer free WiFi and balconies. Other amenities include kitchens, fireplaces, and TVs with cable channels.

1 Bedroom Condo

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

2 Bedroom/2 Bath Condo (1 King Bed, 1 Queen Bed, Sofabed OR 1 Queen Bed, 2 Twin, Sofabed)

Bed Count 1 King Bed Maximum Occupancy 6 Max

2 Bedroom Condo with Loft

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

1 Bedroom Condo with Loft

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deer Ridge Mountain Resort ratings based on 28 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Deer Ridge Mountain Resort

Everyone (20) Couples (1) Family (5)
5 out of 5

Posted by on Jun 4, 2021

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Comment from Hotel Management

Jun 14, 2021 by Jamie

Thank you so much for the great rating. Please come back and stay with us again on your next visit to the Smokies.

2 out of 5
Didn't like how out dated furniture and appliances was. Plus was in bad shape. Old Stove and Fridge and dinning table was all nicked up. My daughter grab the remote to turn on tv and lid for the batteries fell off. Then grabbed the cable remote and same thing happened. Very poorly ran and upkeep. They say check in at 3 but I was there at 250 and didn't get my key until closer til 330. They were still getting the rooms ready. There was six 9f us wanted to get our rooms. They had no idea what rooms were ready. Very poorly ran.

Posted by on Apr 13, 2021

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Comment from Hotel Management

Apr 14, 2021 by Jamie

I'm so sorry for the issues that you encountered on your visit. I will pass along your comments regarding the condo's condition to the owner. Thank you for your feedback, as we are always working to improve every guest's experience.

4 out of 5
It was very beautiful setting. The main bathroom's shower kept spraying the ceiling and wall and also the sink did not want to drain properly.

Posted by on Mar 8, 2021

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Comment from Hotel Management

Mar 8, 2021 by Jamie

We are so glad that you enjoyed our location. Thanks for letting us know about the maintenance issue, we have had our maintenance department address and fix it after your departure. Please come back and see us again!

5 out of 5
Great location, beautiful views, far enough away from all the crowds but also close enough to all attractions.

Posted by on Mar 1, 2021

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Comment from Hotel Management

Mar 1, 2021 by Jamie

We appreciate your thoughtful review and want to say thanks for staying with us! We hope you can visit with us again on your next visit to the Smokies!

5 out of 5
Beautiful views! Spacious rooms. Friendly staff. Loved everything!

Posted by , from Springfield OH on Oct 27, 2020

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Comment from Hotel Management

Oct 27, 2020 by J. Thomas

Thank you for your very kind comments regarding our property and staff. We appreciate the wonderful 5 out of 5 rating you've given our resort. It is our hope the next time your vacation plans bring you our way, you'll keep Deer Ridge for your lodging needs.

5 out of 5

Posted by on Sep 20, 2020

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Comment from Hotel Management

Sep 21, 2020 by J Thomas

Thank you for responding to our guest survey. We appreciate the 5 out of 5 rating you've graciously given our resort. It was a pleasure having you with us and we look forward to seeing you again real soon.

4 out of 5
Beautiful views and quiet location. We would recommend booking on top floor, as people above can be heard moving around. Facilities and condos need updating.

Posted by on Aug 4, 2020

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Comment from Hotel Management

Aug 5, 2020 by J. Thomas

Thank you for responding to our guest survey. Your comments and feedback are very important to us. We appreciate the 4 out of 5 rating you've given our resort. The resort is planning a major exterior painting and wood replacement project during the spring 2021. Condo's are individually owned and decorated. Management will follow up with the owners of the condo you stayed after assessing needed updates. Thank you again for staying with us and we hope to see you again real soon.

5 out of 5
The property set on top of the mountain and had an amazing view of the Smokey Mountains. Little outdated in the rooms but overall was a awesome experience and would highly recommend

Posted by , from Adrian mi on Jul 27, 2020

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Comment from Hotel Management

Jul 28, 2020 by Jamie

Thank you for your review Bryan. We hope that you can stay with us again on your next trip to the Smokies!

5 out of 5

Posted by on Jun 15, 2020

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Comment from Hotel Management

Jun 16, 2020 by Jamie

Thank you for the wonderful rating. Please come back and see us soon!

5 out of 5

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 15, 2019 by Jamie

Thank you for your great review! Please come back and visit us again soon.

About the Deer Ridge Mountain Resort

Location 3710 Weber Rd., Gatlinburg, TN 37738

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from January 01 to March 15:

  • Bar/Lounge
  • Dining venue
  • One of the swimming pools
  • Sauna
  • Spa tub

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Deer Ridge Mountain Resort offers its guests an indoor pool, a seasonal outdoor pool, an outdoor tennis court, and a spa tub. Public spaces have free WiFi. A sauna, a terrace, and barbecue grills are also featured at Deer Ridge Mountain Resort. Free self parking is available. Smoking is allowed in designated areas at this 3-star Gatlinburg property.

  • 84 guestrooms or units
  • 3 levels
  • 5 buildings
  • Built in 1986
  • Front desk (limited hours)
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Alcoa - Knoxville Airport (TYS) (81.8 km / 50.8 mi)
  • Parking: Free self parking

Room Amenities

Deer Ridge Mountain Resort offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and laptop-compatible safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 3-star property have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Fireplace
  • Private balcony
  • Living room
  • Television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Nearby Activities

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Ziplining nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 8 AM - 10 PM. Front desk staff will greet guests on arrival.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 8 AM - 10 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

Hotel Names

  • Deer Mountain Resort
  • Deer Ridge
  • Deer Ridge Mountain
  • Deer Ridge Mountain Gatlinburg
  • Deer Ridge Mountain Resort
  • Deer Ridge Mountain Resort Gatlinburg
  • Deer Ridge Resort
  • Ridge Deer
  • Deer Ridge Mountain Hotel Gatlinburg
  • Deer Ridge Mountain Gatlinburg
  • Deer Ridge Mountain Resort Gatlinburg
  • Deer Ridge Mountain Resort Private vacation home
  • Deer Ridge Mountain Resort Private vacation home Gatlinburg

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.