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4.2 out of 5

"Very friendly and clean. Social distancing is in place throughout. " More

By a verified traveler on Sat 26 Sep 2020

Hotel Description

Hotel near Island at Pigeon Forge in Pigeon Forge

Heart of Pigeon Forge

Within a 15-minute walk of the hotel, you'll find Island at Pigeon Forge and Hollywood Wax Museum. The Comedy Barn Theater and WonderWorks are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free WiFi, refrigerators

Offering conveniences like refrigerators and microwaves, the 109 guestrooms also have free WiFi and LCD TVs. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$149* Per night/room Aug 22 - Aug 23

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Fairfield Inn & Suites by Marriott Pigeon Forge ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Fairfield Inn & Suites by Marriott Pigeon Forge

Everyone (2) Couples (1) Family (2)
5 out of 5

Posted by on Apr 17, 2021

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5 out of 5

Posted by on Apr 9, 2021

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Comment from Hotel Management

Apr 21, 2021 by Samantha DeLuca

Just wanted to thank you for your recent stay here at Fairfield Inn and Suites By Marriott Pigeon Forge! So glad you were able to experience our warm Fairfield Inn and Suites hospitality and we look forward to seeing you soon.

5 out of 5
Very friendly and clean. Social distancing is in place throughout.

Posted by on Sep 26, 2020

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Comment from Hotel Management

Sep 28, 2020 by General Manager

Thank you so much for choosing Fairfield Inn & Suites Pigeon Forge during your travels. We are delighted that you could enjoy our amazing staff, clean accommodations, and enhanced safety measures. We can't wait to have you back the next time you are in town.

1 out of 5
Property was overall good but customer service was horrible!!

Posted by on Sep 24, 2019

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Comment from Hotel Management

Oct 8, 2019 by SamanthaD

I appreciate your review of your recent experience at our hotel. I'm very sorry that you were treated with an undesirable level of service. I have addressed these issues with our staff. The next time you are in Pigeon Forge we would love to have you come back and experience a better level of customer service. Thank you once again for your comments.

4 out of 5
The bathroom floor in our room was not clean but the rest of the room was. .

Posted by on Aug 28, 2019

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5 out of 5
Have no complains. Liked everything this hotel had to offer.

Posted by on Aug 4, 2019

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About the Fairfield Inn & Suites by Marriott Pigeon Forge

Location 2445 Teaster Lane, Pigeon Forge, TN 37863

Property Features

As a guest of Fairfield Inn & Suites by Marriott Pigeon Forge, you'll find an outdoor pool, a waterslide, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Fairfield Inn & Suites by Marriott Pigeon Forge. Free self parking is available. This Pigeon Forge hotel is smoke free.

  • 109 guestrooms or units
  • 4 levels
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Fairfield Inn & Suites by Marriott Pigeon Forge offers 109 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairfield Inn Pigeon Forge
  • Fairfield Inn Marriott Pigeon Forge Hotel
  • Fairfield Inn & Suites by Marriott Pigeon Forge Hotel
  • Hotel Fairfield Inn & Suites by Marriott Pigeon Forge
  • Fairfield Inn & Suites by Marriott Pigeon Forge Pigeon Forge
  • Fairfield Inn Marriott Pigeon Forge
  • Fairfield Inn & Suites by Marriott Pigeon Forge Pigeon Forge
  • Fairfield Inn Suites Pigeon Forge
  • Fairfield Inn Marriott Hotel
  • Fairfield Inn Marriott
  • Fairfield Suites Pigeon Forge

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.