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"Clean, just an older place. " More

By a verified traveler on Fri 25 Jun 2021

Hotel Description

Hotel near Island at Pigeon Forge in Pigeon Forge

In Pigeon Forge

With a stay at this Pigeon Forge hotel, you'll be steps from Island at Pigeon Forge and within a 10-minute walk of The Comedy Barn Theater. Titanic Museum and LeConte Center At Pigeon Forge are also within 2 miles (3 km).

Property Amenities

Free WiFi in public areas is available at this hotel. Take advantage of the free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 59 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include free local calls, hair dryers, and ironing boards.

Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$52* Per night/room Aug 17 - Aug 18

Deluxe King Suite with Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penthouse Apartment

Bed Count 4 King Beds Maximum Occupancy 8 Max

Suite, 3 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Mountain Vista Inn & Suites ratings based on 30 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Mountain Vista Inn & Suites

Everyone (13) Couples (2) Family (11)
1 out of 5
Toilet didn't work. No water pressure. Shower had a slimy film. Areas under the furniture were dirty and had someone else's socks. Staff very rude and not empathetic. The pictures advertised a full sized refrigerator with a freezer, we only had a mini fridge, no freezer. Disgusting musty smell in every room. Uncomfortable beds. Woke up with a backache every morning. Only 1 elevator for 8 floors. Decent parking. Very outdated, needs to be updated drastically. Pictures are not indicative of the actual rooms. Booker beware. Will never stay here again.

Posted by on Jul 23, 2021

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2 out of 5
Rooms floors not clean 😑

Posted by on Jul 12, 2021

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4 out of 5
Clean, just an older place.

Posted by on Jun 25, 2021

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4 out of 5
Little noisy, but close to everything. Needs better parking.

Posted by on Jun 13, 2021

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3 out of 5
close to everything

Posted by on Jun 11, 2021

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3 out of 5
Needs a remodel. Pictures online dont truly represent the facility.

Posted by , from Bryson City on Jan 23, 2021

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5 out of 5
I like convenience to the island and i had a great time

Posted by , from Knoxville tn on Jan 18, 2021

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2 out of 5
Pictures looked nice on internet but the place needs a remodel!! Old beds and dirty fans. Towels were so old looking and so dry and hard. The only good thing was the location!!

Posted by on Jan 4, 2021

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1 out of 5
This place is completely disgusting- there was hair in the shower- the floors were dirty. And then when we were going to bed we found someone else’s hair on the pillows. Front desk just gave us new sheets for us to change our own sheets. And the “jacuzzi tub” don’t even bother- it doesn’t even really hold the water- as the stopper doesn’t work. Extremely disappointed with this place.

Posted by , from Newburgh, IN on Aug 30, 2020

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5 out of 5
It was good overall. Just could use some updates. The mirror had stuff all over it. The bathroom/shower area was kinda small

Posted by on Feb 23, 2020

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Comment from Hotel Management

Mar 4, 2020 by aa

very glad you enjoyed your stay

About the Mountain Vista Inn & Suites

Location 2647 Parkway, Pigeon Forge, TN 37863

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

Mountain Vista Inn & Suites offers its guests an elevator. WiFi is free in public spaces. Free self parking is available. This Pigeon Forge hotel is smoke free.

  • 59 guestrooms or units
  • Front desk (limited hours)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Alcoa - Knoxville Airport (TYS) (57.3 km / 35.6 mi)
  • Parking: Free self parking

Room Amenities

Mountain Vista Inn & Suites offers 59 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 8:00 AM - 2:00 AM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 2:00 AM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Bed sheets and towels are laundered at a temperature of at least 60°C/140°F. A shield is in place between staff and guests in main contact areas and temperature checks are available to guests. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is not cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fees vary based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mountain Vista Inn Pigeon Forge
  • Mountain Vista Inn
  • Mountain Vista Pigeon Forge
  • Family Inns Of America - Twin Malls Hotel Pigeon Forge
  • Mountain Vista Inn & Suites Hotel
  • Mountain Vista Inn & Suites Pigeon Forge
  • Mountain Vista Inn & Suites Hotel Pigeon Forge

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.