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4.6 out of 5

"Bed was uncomfortable and not very good pillows. Room was clean and nice view. " More

By a verified traveler on Sun 26 Jan 2020

Hotel Description

Family-friendly hotel with free water park access, connected to the convention center in Pigeon Forge

Heart of Pigeon Forge

Within a 10-minute walk of the hotel, you'll find Titanic Museum and Hollywood Wax Museum. Island at Pigeon Forge and WonderWorks are also within 2 miles (3 km).

Free water park, indoor pool

Free water park access and an indoor pool are featured at this smoke-free hotel. Bring the family and enjoy the lazy river, children's pool, and waterslide. Enjoy the seasonal outdoor pool and perks like free self parking and free WiFi.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 203 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with digital channels. Other amenities include balconies or patios, premium bedding, and coffee/tea makers.

Deluxe Queen - Inn

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$119* Per night/room Aug 9 - Aug 10

Deluxe Queen with River View - Hotel

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Superior King - Hotel

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Queen with Water Park View - Hotel

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Queen with Mountain and Water Park View - Inn

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Superior King with Mountain and Water Park View - Inn

Bed Count 1 King Bed Maximum Occupancy 5 Max

Music Road Resort ratings based on 22 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Music Road Resort

Everyone (14) Couples (1) Family (6)
3 out of 5
Bed was uncomfortable and not very good pillows. Room was clean and nice view.

Posted by on Jan 26, 2020

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Comment from Hotel Management

Feb 22, 2020 by Timi

Thank You for choosing Music Road Resort. I have forwarded your comments to management. We hope to see you again soon.

5 out of 5
Everything was excellent, No problem at all. Room was clean, bed was comfortable. Staff was excellent on check in and out.

Posted by on Jan 21, 2020

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Comment from Hotel Management

Jan 28, 2020 by Music Road Resort

Thank you for your feedback. We look forward to seeing you again soon.

5 out of 5
I like everything about this hotel. The view was amazing. The pool and hot tub was a hit. The breakfast was really good too. I love this hotel.

Posted by on Jan 6, 2020

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Comment from Hotel Management

Feb 22, 2020 by Timi

Thank you for choosing Music Road Resort. We hope to see you again soon.

5 out of 5
The only main complaint that I have is that the room was not as clean as the place that we normally stay in Pigeon Forge. There was a tobacco can at the foot of one of the beds. This tells me that it was not cleaned as thoroughly as I would like.

Posted by on Jan 1, 2020

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Comment from Hotel Management

Feb 22, 2020 by Timi

Thank You for choosing Music Road Resort. I have forwarded your comments to housekeeping. We hope to see you again soon.

5 out of 5
Everything was great we will be back it’s clean breakfast was good all staff very nice!!

Posted by on Jan 1, 2020

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Comment from Hotel Management

Feb 22, 2020 by Timi

Thank you for choosing Music Road Resort. We hope to see you again soon.

5 out of 5

Posted by on Dec 24, 2019

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Comment from Hotel Management

Feb 22, 2020 by Timi

Thank you for choosing Music Road Resort. We hope to see you again soon.

1 out of 5

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 9, 2019 by John Hogg

Thanks for your review. Please contact the manager on duty or myself to let us know what went wrong and how we could improve in the future.

5 out of 5
The room was exceptionally clean and well designed. The staff was personable and helpful.

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 9, 2019 by John Hogg

Thanks for your kind comments about the staff

5 out of 5

Posted by on Oct 8, 2019

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4 out of 5

Posted by on Aug 6, 2019

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Music Road Resort offers its guests a complimentary water park, a lazy river, and a waterslide. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 14,242 square feet (1 square meters) and includes a conference center. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Music Road Resort. The hotel can provide concierge services and wedding services. Free self parking is available. You'll have access to the indoor pool and outdoor pool at a partner property. This Pigeon Forge hotel is smoke free.

  • 203 guestrooms or units
  • 7 levels
  • 3 buildings
  • 14,242 sq ft of conference space
  • 1 sq m of conference space
  • Built in 1996
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Indoor pool
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: McGhee Tyson Airport (TYS) (56.3 km / 35 mi)
  • Parking: Free self parking

Room Amenities

Music Road Resort offers 203 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Pigeon Forge hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony or patio
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Nearby Activities

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park and a lazy river.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Fishing on site
  • Snow tubing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-in for the hotel is based at a different location, 303 Henderson Chapel Rd. Check-in for the Inn is based at a different location, 314 Henderson Chapel Rd.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 6.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 6.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Music Road
  • Music Road Hotel
  • Hotel Music Road
  • Music Road Pigeon Forge
  • Road Hotel
  • Music Road Hotel Pigeon Forge
  • Music Road Resort Pigeon Forge
  • Music Road Resort Hotel
  • Music Road Resort Pigeon Forge
  • Music Road Resort Hotel Pigeon Forge

You should know

  • The seasonal pool will open in April and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Music Road Resort.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.