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"If you're just looking for a place to lay your head and nothing more, Evergreen is fine. I wasn't expecting much at the price point. The place is well ... " More

By a verified traveler on Sat 31 Oct 2020

Hotel Description

3-star motel near Dolly Parton's Stampede Dinner Attraction

In Pigeon Forge

At this Pigeon Forge motel, you'll be within half a mile (1 km) of Dolly Parton's Stampede Dinner Attraction and 3 miles (5 km) of LeConte Center At Pigeon Forge. Also, Island at Pigeon Forge is within 3 miles (5 km) and Dollywood is within 6 miles (10 km).

Business services

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 24-hour business center, conference center, and conference space. There's a seasonal outdoor pool on site, and a terrace and a convenience store are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 122 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include room service, coffee/tea makers, and free local calls.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$36* Per night/room Nov 29 - Nov 30

Comfort Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, Multiple Beds

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Evergreen Smoky Mountain Lodge & Convention Center ratings based on 26 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Evergreen Smoky Mountain Lodge & Convention Center

Everyone (18) Couples (2) Family (5)
3 out of 5
If you're just looking for a place to lay your head and nothing more, Evergreen is fine. I wasn't expecting much at the price point. The place is well past its prime...cigarette burn in linen, unpainted patchwork and random hair on the wall in the bathroom, doggy scratches on the door frame, etc. Neighbors were a bit noisy but quieted down when it came bedtime. Lady at checkin was friendly. I'm not opposed to staying here again but would most likely spring for a few more bucks a night to stay somewhere nicer.

Posted by , from atlanta, GA on Oct 31, 2020

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4 out of 5
I was actually expecting the worst experience, however, our room was clean and sorta nice. All of the older Pigeon Forge / Gatlinburg hotels are fair at best. This hotel falls in that category. So it was ok, better than I expected.

Posted by , from Cleveland on Oct 10, 2020

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5 out of 5
Location is perfect walking distance to everything rooms are dated but clean pool is very clean and staff were all nice will be returning for sure

Posted by on Sep 1, 2020

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1 out of 5

Posted by on Aug 17, 2020

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5 out of 5
Our family had a wonderful time! The kids really enjoyed the pool. It was very convenient to everything.

Posted by on Aug 1, 2020

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5 out of 5

Posted by on Jul 23, 2020

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5 out of 5
Very clean pleasant staff breakfast not available due to covid but overall great stay

Posted by , from Ohio on Jun 29, 2020

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2 out of 5
There were sewer flies in the bathroom and out in the room itself. The bathroom was wasn't what I call clean but it served the purpose for one night. The carpet was disgusting. I wouldn't even walk on the carpet without my shoes.

Posted by , from Mt Holly, NC on Jun 21, 2020

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5 out of 5
Front staff were very nice ! Rooms were very clean ! Would definitely recommend.No ice, nor breakfast due to covid-19. And only coke machines , no vending machines for food.

Posted by , from Kingston on May 24, 2020

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1 out of 5
We ended up moving twice because of toliet issues, air conditioner not working, dirty and smelly conditions, and refrigerator not working. Pool was closed and that was disappointing for my kids. I am not happy with this hotel! I will NEVER return.

Posted by on Aug 9, 2019

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About the Evergreen Smoky Mountain Lodge & Convention Center

Location 4010 Parkway, Pigeon Forge, TN 37863

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this motel measures 12000 square feet (1115 square meters) and includes a conference center. An area shuttle within 10 miles is available for a fee. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Evergreen Smoky Mountain Lodge & Convention Center. Free self parking is available. This 3-star Pigeon Forge motel is smoke free.

  • 122 guestrooms or units
  • 3 levels
  • 2 buildings
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1972
  • Business center (24 hours)
  • Conference center
  • Front desk (limited hours)
  • Convenience store
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Area shuttle within 10 miles available for a surcharge
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Evergreen Smoky Mountain Lodge & Convention Center offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Pigeon Forge motel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2018.

  • In-room dining
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning

Food & Drink

Room service is available.

Nearby Activities

Recreational amenities at the motel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Golfing nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - midnight. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - midnight.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Only bookings from non-local guests are accepted; guests whose residence is within the same county as the property will not be allowed to check in

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Only bookings from non-local guests are accepted. Guests whose residence is within the same county as the property will not be allowed to check in. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards

Hotel Names

  • Ramada Hotel Pigeon Forge South
  • Ramada Pigeon Forge South
  • Pigeon Forge Ramada Inn
  • Ramada Inn Pigeon Forge Tn
  • Ramada Pigeon Forge - Parkway Hotel Pigeon Forge
  • Ramada Pigeon Forge South Hotel
  • Ramada Wyndham Pigeon Forge South Hotel
  • Ramada Wyndham Pigeon Forge South
  • Evergreen Smokey Mountain Lodge CVA
  • Evergreen Smoky Mountain Lodge Convention Center
  • Evergreen Smoky Mountain Lodge & Convention Center Motel
  • Evergreen Smoky Mountain Lodge & Convention Center Pigeon Forge

You should know

  • The seasonal pool will open in March and close in November.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.