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5.0 out of 5

"the hotel was amazing. it was clean and the view from our room was so beautiful. the staff was so friendly and extremely helpful. " More

By a verified traveler on Tue 25 May 2021

Hotel Description

Hotel near Dolly Parton's Stampede Dinner Attraction in Pigeon Forge

On river

A stay at this hotel places you within half a mile (1 km) of Dolly Parton's Stampede Dinner Attraction and 3 miles (5 km) of Island at Pigeon Forge. Dollywood and Titanic Museum are also within 6 miles (10 km).

Free perks

An outdoor pool, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A fireplace in the lobby and a safe deposit box are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 50 guestrooms also offer free WiFi and LED TVs with cable channels. Other amenities include balconies or patios, coffee/tea makers, and free local calls.

Newly Renovated 2 Queen Beds, Fireplace, Private Balcony on River

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$139* Per night/room Jun 20 - Jun 21

Newly Renovated 2 Queen Beds, Fireplace, Private Balcony on River (Mobility Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Newly Renovated 1 King Bed with Sofa bed, Fireplace, Jetted Tub, Private Balcony on River

Bed Count 1 King Bed Maximum Occupancy 4 Max

Twin Mountain Inn & Suites ratings based on 16 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Twin Mountain Inn & Suites

Everyone (5) Couples (6) Family (4)
5 out of 5
the hotel was amazing. it was clean and the view from our room was so beautiful. the staff was so friendly and extremely helpful.

Posted by on May 25, 2021

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Comment from Hotel Management

May 28, 2021 by Twin Mountain

Thank you for your great feedback! Your kind comments will be shared with the entire team as they strive to provide the best possible stay to all of our guests. We really hope that we will have another opportunity to welcome you again. Sincerely, Twin Mountain Inn & Suites

5 out of 5
We love this place, stay every time we come to the mountains!

Posted by on May 23, 2021

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Comment from Hotel Management

May 24, 2021 by Twin Mountain

Thank you for your return visit! We are so happy to find that you really enjoyed your stay and appreciate your loyalty to our brand. Please do not hesitate to stop by for another visit soon. Sincerely, Twin Mountain Inn & Suites

5 out of 5
This is a great hotel and a real bargain! Clean, quiet, convenient with beautiful view, large rooms and friendly staff.

Posted by on Mar 16, 2021

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Comment from Hotel Management

Mar 17, 2021 by Twin Mountain

Thank you for the wonderful support! We are thrilled to find that you had a great stay and that you enjoyed our clean rooms, beautiful views, and hometown hospitality. Your kind comments will be shared with the entire team as it will bring them many smiles. We hope that you will come stop by for another visit in the future. Sincerely, Twin Mountain Inn & Suites

5 out of 5
Superb customer service and a lot of amenities for the low price!!! Excellent hotel overall!!!

Posted by on Nov 24, 2020

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Comment from Hotel Management

Nov 24, 2020 by Twin Mountain

Dear Guest, Your support is much appreciated and your kind words will be shared with the entire team as it will bring them many smiles. Sincerely, Twin Mountain Inn & Suites

5 out of 5
The hotel staff was very friendly and welcoming! Our room was nice and clean, and cleaning staff left fresh towels for us when needed. I have only one minor complaint...our door had some gaps in it which let in a draft and a few outside bugs. It didn’t mess with our trip at all though! We still had a fantastic stay. Beautiful views and very close to everything. If we come to Pigeon Forge again, we will most like stay here!

Posted by , from Indiana on Jul 16, 2020

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Comment from Hotel Management

Jul 17, 2020 by Twin Mountain

Thank you for your wonderful review, Maddie. Your kind comments will be shared with the entire team as it will bring them smiles knowing you had a great time. We really do look forward to being able to welcome you back again. Sincerely, Twin Mountain Inn & Suites

5 out of 5
We loved the beautiful facilities, the fireplace was wonderful. The breakfast was delicious. The view out the balcony was refreshing. Staff were very gracious and helpful. Wonderful getaway!!

Posted by on Dec 23, 2019

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Comment from Hotel Management

Dec 27, 2019 by Twin Mountain

Everyone here joins me in thanking you for taking a moment to share your most recent experience you had with the Twin Mountain Inn & Suites. It is a pleasure to know you enjoyed our facilities, breakfast, and friendly service. It is our hope that all of these great things will bring you back for another visit in the future. Sincerely, Ela Bryja Twin Mountain Inn & Suites

5 out of 5
Clean, has cozy fireplace and nice balcony overlooking river.

Posted by on Nov 26, 2019

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Comment from Hotel Management

Nov 27, 2019 by Twin Mountain

Thank you for choosing the Twin Mountain Inn & Suites and for taking a moment to share your feedback. We are happy to find that you enjoyed our clean and cozy room and hope that you will be able to come and visit us again soon. Sincerely, Ela Bryja Twin Mountain Inn & Suites

5 out of 5
Great location but the bed was very firm. Very clean and friendly staff.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by Twin Mountain

Thank you for taking the time to share your feedback. We are happy to find that you enjoyed our location, after all convenience is key when you're on vacation, as well as our hometown hospitality. We are saddened that our mattresses did not meet your preferences but we hope that this will not prevent you from a return visit. Warm Regards, Ela Bryja

5 out of 5
Property was just off of the main road this made it quiet and away from all the traffic. All the rooms had a balcony overlooking a creek and green space which you could sit out and enjoy. The friendly staff immediately attended to any requests. The only thing was that they pillows too flat/thin. Overall a great place to stay.

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 10, 2019 by Twin Mountain

We are happy to find that you had an overall enjoyable stay while with us. The entire team joins in thanking you for taking the time to leave your feedback. It is great to find that you enjoyed our location, balcony, and friendly staff. Your comments on our pillows will also help us make improvements for the future. We hope that you will still come back for another visit in the future, it would be our pleasure to welcome you back again. Sincerely, Twin Mountain Inn & Suites

5 out of 5
This motel was extraordinary, but, upon arrival, we were met with a very big problem--we had booked for 5 nights, but were shown to have booked for only 4. We had to pay regular fee to spend Thursday night, which we had asked for in the original transaction. We were very upset with this situation. The motel graciously gave us a 10% discount, but the rate was still very much more than we had planned to pay. We will think twice about using your service again.

Posted by on Apr 15, 2019

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Comment from Hotel Management

May 6, 2019 by TwinMtn

Thank you for choosing the Twin Mountain Inn & Suites and for taking the time to share your feedback, we are happy to find that you enjoyed your overall stay. Please do accept our apologies in regards to the inconvenience you have experienced with your 3rd party booking. We were able to verify with your booking agency that the reservation was for 4 nights and are saddened that this was not correct. We still do hope that you will consider us in the future as we will do all we can to provide you with an excellent stay. Best Regards, Twin Mountain Inn & Suites

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Twin Mountain Inn & Suites. Limited free parking is available on a first-come, first-served basis. This Pigeon Forge hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Alcoa - Knoxville Airport (TYS) (61.5 km / 38.2 mi)
  • Parking: Free self parking

Room Amenities

Twin Mountain Inn & Suites offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. 39-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property’s amenities and food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 60 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property cannot accommodate parking for large vehicles, including RVs, buses, boats, or trailers.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Twin Mountain Inn Pigeon Forge
  • Twin Mountain Inn
  • Twin Mountain Pigeon Forge
  • Twin Mountain Inn & Suites Hotel
  • Twin Mountain Inn/ Hotel Pigeon Forge
  • Twin Mountain Hotel
  • Twin Mountain Inn & Suites Pigeon Forge
  • Twin Mountain Inn & Suites Hotel Pigeon Forge

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.