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 Gaylord • 1 Room
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MainStay Suites

0-star property
831 West Main Street, Building B, Gaylord, MI 1-855-201-7819
4.7 out of 5
Exceptional!
See all 3 travelocity Reviews

"The kitchenette was a very nice touch. The room appeared to be very clean, however due to the pets that had previously been through the room, my wife ... " More

By a verified traveler on Tue 07 Nov 2023

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Hotel Description

Enjoy free buffet breakfast at this Gaylord hotel

In Gaylord

Within a 15-minute walk of the hotel, you'll find Otsego County Historical Museum and Bavarian Falls Park. Call of the Wild Museum and Otsego Memorial Hospital are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Suite, 1 King Bed with Sofa bed, Non Smoking (Pet friendly, Efficiency)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$124* Per night/room Apr 28 - Apr 29

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking (Efficiency)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, Multiple Beds, Non Smoking (Efficiency)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

MainStay Suites ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for MainStay Suites

Couples (2)
5 out of 5

Posted by , from Lake George on Jan 19, 2024

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4 out of 5
The kitchenette was a very nice touch. The room appeared to be very clean, however due to the pets that had previously been through the room, my wife coughed our entire stay. I felt sorry for the neighbors. Its too bad people dont rank higher than an animal in the world we live in. Clean, but I'll go across the ex-way to the hotels where the animals aren't allowed next time

Posted by on Nov 7, 2023

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Comment from Hotel Management

Nov 28, 2023 by Collin Wilson, General Manager

Thank you for choosing MainStay Suites Gaylord for your most recent stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We're sorry to hear your wife had been coughing during your stay with us. We are a Pet Friendly Hotel and only reserve our guests with pets into our specific first floor/pet friendly rooms to ensure we are able to clean them even more diligently than our standard rooms. We value each and every one of our guests including our many guests who are able to stay at a top-ranked hotel with their furry friend. We proudly donate 10% of our annual pet fees to our local animal shelter amounting to 2,500 in 2022.Thank you again for sharing your experience, we hope your next visit will be even more pleasant than the previous one.

5 out of 5
I like how is very clean. Also the staff is very friendly.

Posted by on Oct 9, 2023

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About the MainStay Suites

Location 831 West Main Street, Building B, Gaylord, MI 49735

Property Features

MainStay Suites offers its guests an indoor pool and a spa tub. There's a snack bar/deli on site. Free breakfast is available. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 750 square feet (70 square meters) and includes conference space. The business-friendly MainStay Suites also features coffee/tea in a common area, concierge services, and laundry facilities. Free self parking is available. This Gaylord hotel is smoke free.

  • 27 guestrooms or units
  • 3 levels
  • 750 sq ft of conference space
  • 70 sq m of conference space
  • Built in 2021
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Convenience store
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

MainStay Suites offers 27 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with queen sofa beds. Kitchenettes offer refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Flat-screen televisions are featured in guestrooms. Business-friendly amenities include desks and desk chairs.

  • In-room kitchenette
  • Pull-out sofa bed
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An indoor pool and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • MainStay Suites Hotel
  • MainStay Suites Gaylord
  • MainStay Suites Hotel Gaylord

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.