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Overview of AKZENT Waldhotel Rheingau

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Indoor pool
Indoor pool
Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Some amenities are temporarily unavailable.
  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationSchloss Johannisberg4 min drive
    Popular LocationRudesheim Toy Museum8 min drive
    Popular LocationGeorg Breuer Winery8 min drive
    AirportFrankfurt (FRA-Frankfurt Intl.)48 min drive

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About this area

Geisenheim

Located in Geisenheim, AKZENT Waldhotel Rheingau is in a rural area. Schloss Johannisberg and Niederwald Monument are notable landmarks, and travelers looking to shop may want to visit Drosselgasse. Spend some time exploring the area's activities, including segway rentals/tours.
Popular Location

What's nearby

  • Schloss Johannisberg - 4 min drive
  • Rudesheim Toy Museum - 8 min drive
  • Georg Breuer Winery - 8 min drive
  • Drosselgasse - 9 min drive
  • Ruedesheim Cable Car - 14 min drive

Getting around

  • Geisenheim Station - 6 min drive
  • AirportFrankfurt Intl. Airport (FRA) - 48 min drive

Restaurants

  • Restaurant – Open on select days. Reservations required.

About this property

AKZENT Waldhotel Rheingau

Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite. All 55 individually furnished rooms feature free WiFi and minibars. LCD TVs come with satellite channels, and other amenities that guests will find include hair dryers and safes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Temporary closures

Some amenities are temporarily unavailable

Due to COVID-19, some amenities and services are unavailable Wed, Sep 09 - Thu, Dec 31 (dates are subject to change):
Dining venue(s)

Property amenities

Due to COVID-19, some amenities and services are unavailable for the dates of your stay.

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 9.50 for adults and EUR 9.50 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Archery
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Sauna

Family friendly

  • Indoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • 7 meeting rooms
  • Business center
  • Conference center (3767 square feet of space)

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 60-cm LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 9.50 for adults and EUR 9.50 for children (approximately)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)
  • Spa fee: EUR 19.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
3.9
Good
5 - Excellent
6
4 - Good
10
3 - Okay
0
2 - Poor
2
1 - Terrible
1

4.3/5

Cleanliness

3.7/5

Staff & service

4.0/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, relaxing mini holiday
I really loved it here. It's a little isolated here, but the comfort of the hotel make up for it. The restaurant was excellent and I recommend you eat one meal there.
Stayed 1 night in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The hotel room was excellent but the cost was over-priced. To iron our clothes i had to take them to near the lobby and use a hallway iron and ironing board which was a bit inconvenient. The breakfast was outstanding.
Stayed 1 night in Jul 2019

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Beware
Beware, they say free internet, but they don't tell you it is in one small room only, and you only get 20 minutes. Didn't replace towels, we left them in the sink, thrown over shower not hung up. They just left them as they found them. I complained but they didn't give us fresh towels. Staff wasn't very friendly towards Americans.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel up hill from Rhine
Decent hotel on minor road up from village on main road. If you are not driving there is a bus from the station. Suspect most of the people staying will be on work conferences.

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Lage, Einrichtung, gutes Essen, leider keine Umkleiden im Spa Bereich, weshalb man gezwungen ist, extra Gebühren für Bademantel etc. zu zahlen. Versteckte Gebühren, die sich in dieser Preiskategorie nicht gehören.
Stayed 1 night in Oct 2019

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