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Hotel Description

Family-friendly 5-star hotel near City Center Shopping Area

City center retreat

Within a 10-minute walk of this Downtown Geneva hotel, you'll find City Center Shopping Area and Rue du Rhône. Also, Saint-Pierre Cathedral is within half a mile (1 km) and Patek Philippe Watch Museum is within 2 miles (3 km).

Luxury amenities

A full-service spa, 2 restaurants, and a 24-hour gym are all featured at this smoke-free hotel. Families will appreciate the onsite laundry facilities, kid-friendly dining, and babysitting. Traveling on business? Take advantage of the business center, express check-in, and valet parking.

Room, River View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$673* Per night/room Apr 14 - Apr 15

Junior Suite, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mandarin, Room, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, River View, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mandarin, Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mandarin Oriental, Geneva ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mandarin Oriental, Geneva

Everyone (1)
5 out of 5

Posted by , from LAKE FOREST on Jan 29, 2023

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Comment from Hotel Management

May 8, 2023 by David Collas, General Manager Mandarin Oriental, G

Dear Gail,Many thanks for your great comment and rating which is always very important to us.We are delighted that you enjoyed your stay with us.We are looking forward to welcoming you back in Mandarin Oriental Geneva.Warm regards,

About the Mandarin Oriental, Geneva

Location 1, Quai Turrettini, Geneva, GE 1201

Property Features

Mandarin Oriental, Geneva offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 2852 square feet (265 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Mandarin Oriental, Geneva. For a fee, parking is available. This 5-star Geneva hotel is smoke free.

  • 1 building
  • 178 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • 2852 sq ft of conference space
  • 265 sq m of conference space
  • Built in 1950
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Geneva Station (0.6 km / 0.4 mi)
  • Metro station: Bel-Air Tram Stop (0.2 km / 0.1 mi)
  • Property shuttles: Train station pick-up
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Mandarin Oriental, Geneva offers 178 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and DVD players. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Espresso makers and minibars are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Geneva hotel provides wireless Internet access for a surcharge. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • Pillowtop beds
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Le Bistrot du Rhône - This restaurant specializes in Peruvian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

SACHI - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

MO Bar - This cocktail bar serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100.0 per night.

Pet Policy

  • Pets: CHF 150 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 56 per person
  • Fee for in-room wireless internet: CHF 15 per day (rates may vary)
  • Fee for wireless internet in public areas: CHF 15 per day (rates may vary)
  • Fee for wired internet in public areas: CHF 15 per stay (rates may vary)
  • Self parking fee: CHF 40 per day
  • Valet parking fee: CHF 40 per day
  • Pet fee: CHF 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Geneva Mandarin Oriental
  • Mandarin Oriental Geneva
  • Mandarin Oriental Hotel Geneva
  • Mandarin Oriental Switzerland
  • Mandarin Oriental, Geneva Hotel Geneva
  • Mandarin Switzerland
  • Mandarin Oriental Geneva Hotel
  • Mandarin Oriental Geneva
  • Mandarin Oriental, Geneva Hotel
  • Mandarin Oriental, Geneva Geneva
  • Mandarin Oriental, Geneva Hotel Geneva

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.