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Overview of Bigo Guest House

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View from Room
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

4.9/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationCattedrale di San Lorenzo2 min walk
    Popular LocationOld Port3 min walk
    Popular LocationAquarium of Genoa5 min walk
    AirportGenoa (GOA-Cristoforo Colombo)20 min drive

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About this area

Genoa

Located in Genoa, Bigo Guest House is connected to a shopping center. Royal Palace and Teatro Carlo Felice are cultural highlights, and some of the area's notable landmarks include Via Garibaldi and Piazza de Ferrari. Don't miss out on a visit to Aquarium of Genoa.
Popular Location

What's nearby

  • Cattedrale di San Lorenzo - 2 min walk
  • Old Port - 3 min walk
  • Santa Maria di Castello - 4 min walk
  • Aquarium of Genoa - 5 min walk
  • The Bigo Lift (Il Bigo) - 5 min walk

Getting around

  • Genoa Piazza Principe Station - 15 min walk
  • AirportCristoforo Colombo Airport (GOA) - 20 min drive

About this property

Bigo Guest House

This smoke-free townhouse accommodation features tour/ticket assistance, a TV in a common area, and free WiFi in public areas. All 3 rooms offer comforts like premium bedding and pillow menus, plus free WiFi and TVs with digital channels. Guests will also find refrigerators, minibars, and rainfall showerheads.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe Hospitality National Protocol (Italy)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Parking nearby: EUR 18 per day (open 24 hours)

Things to do

  • Art gallery
  • Shopping mall
  • Access to nearby outdoor pool

Family friendly

  • Refrigerator
  • Access to nearby outdoor pool

Conveniences

  • Elevator

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Italian

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in from 3:30 PM - 7:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 3:30 PM - 7:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Nearby parking fee: EUR 18 per day (open 24 hours)
  • Late check-in fee for check-in between 8:00 PM and midnight (amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
No pets and no service animals are allowed at this property
4.9
Exceptional
5 - Excellent
8
4 - Good
1
3 - Okay
0
2 - Poor
0
1 - Terrible
0

4.9/5

Cleanliness

4.9/5

Staff & service

5.0/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a historic property and the old home was lovely. Beautiful views from the windows. Comfortable bed and pillows. The location is great! The host couldn’t have been nicer.
Stayed 1 night in Apr 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir kommen wieder
Sehr aufmerksame Gastgeber mit vielen guten Tips für unseren Aufenthalt in Genua.
Stayed 1 night in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super schön Unterkunft, sehr empfehlenswert.
Stayed 1 night in Oct 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Tutto ottimo. Peccato sia un po' rumorosa la zona, ma non dipende dal locatore. Il bagno è un po' piccolino ma pulito e ben tenuto.
Stayed 1 night in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

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