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Overview of Bristol Palace Hotel

Photo gallery

Exterior
Premium bedding, minibar, in-room safe, blackout drapes
Premium bedding, minibar, in-room safe, blackout drapes
Premium bedding, minibar, in-room safe, blackout drapes
Premium bedding, minibar, in-room safe, blackout drapes

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Some amenities are temporarily unavailable.
  • Free WiFi
  • Pet Friendly
  • Restaurant
  • Business Services
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationPiazza de Ferrari2 min walk
    Popular LocationMuseum of the Ligurian Art Academy (Accademia Ligustica di Belle Arti)2 min walk
    Popular LocationMedieval Gates (Porta Soprana)3 min walk
    AirportGenoa (GOA-Cristoforo Colombo)17 min drive

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About this area

Genoa

Located in Genoa, Bristol Palace Hotel is in the city center and near the beach. Museum of the Ligurian Art Academy (Accademia Ligustica di Belle Arti) and Doge's Palace are cultural highlights, and some of the area's landmarks include Medieval Gates (Porta Soprana) and Palazzo Ducale. Check out an event or a game at Luigi Ferraris Stadium, and consider making time for Aquarium of Genoa, a top attraction not to be missed.
Popular Location

What's nearby

  • Piazza de Ferrari - 2 min walk
  • Museum of the Ligurian Art Academy (Accademia Ligustica di Belle Arti) - 2 min walk
  • Medieval Gates (Porta Soprana) - 3 min walk
  • Palazzo Ducale - 5 min walk
  • Cattedrale di San Lorenzo - 7 min walk

Getting around

  • Genoa Genova Brignole Station - 11 min walk
  • AirportCristoforo Colombo Airport (GOA) - 17 min drive

Restaurants

  • Giotto – Restaurant offering Italian cuisine. Serves lunch and dinner daily.
  • Bistrot – Serves light fare daily.

About this property

Bristol Palace Hotel

A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and express check-in are onsite. All 133 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find TVs with digital channels, and other amenities include room service and premium bedding.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

Temporary closures

Some amenities are temporarily unavailable

Due to COVID-19, some amenities and services are unavailable Wed, Sep 09 - Thu, Dec 31 (dates are subject to change):
Dining venue(s)

Property amenities

Due to COVID-19, some amenities and services are unavailable for the dates of your stay.

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Limited parking spaces
  • Parking nearby: EUR 27 per day

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Premium bedding

Entertainment

  • 15-cm TV
  • Digital channels

Food and drink

  • Minibar

More

  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property accepts Alipay and WeChat as payment options.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets stay free
1 per room

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • City/local tax: EUR 3.00

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Nearby parking fee: EUR 27 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
4.5
Wonderful
5 - Excellent
598
4 - Good
274
3 - Okay
45
2 - Poor
24
1 - Terrible
7

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We loved this hotel. It was in a great location to see the main attractions of the city. And the hotel service was superb.
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service, helpful staff
Beautiful clean hotel in the Heart of Genoa with superfriendly employees. I truly can recommend the Bristol Palace
Stayed 13 nights in Aug 2020

3/5 Okay

Very old and worn down hotel. Really need a refurbishment. No complimentary water
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was brilliant, we had a junior suite it was superb. Very modern facilities.
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Beautiful hotel. Very clean. Right in the middle of EVERYTHING. Friendly staff. Best part of our European vacation.
Stayed 2 nights in Dec 2019

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