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"Nice hotel. Helpful front desk. Maybe breakfast could be free or a little Cheaper. Will go back here. Check-in easy " More

By a verified traveler on Mon 16 Dec 2019

Hotel Description

4-star hotel near Aquarium of Genoa

Heart of Genoa

Your stay at this San Teodoro hotel places you within 2 miles (3 km) of Aquarium of Genoa and Genoa Port Center. San Benigno and Piazza Principe are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, express check-in, and dry cleaning are also offered.

Free Internet, LCD TVs

The 134 soundproofed guestrooms offer free WiFi and free wired Internet, as well as minibars. LCD TVs come with satellite channels, and other amenities include room service and premium bedding.

Room, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn Genoa City ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Genoa City

Couples (1) Family (1)
5 out of 5
Nice hotel. Helpful front desk. Maybe breakfast could be free or a little Cheaper. Will go back here. Check-in easy

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 17, 2019 by ilaria

Dear Client, Thank you for your stay and for the time take to leave your opinion! For us and for other future guests your review is very important and helpful. Hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards, Ilaria

4 out of 5

Desk clerk could not have been better.

Pros: Close restaurants, Quiet
Cons: No free Internet
Clean room, nice decor, good service, what else you want?

Posted by , from Burt, Newfane, NY 14028, USA on Dec 29, 2011

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Comment from Hotel Management

Mar 12, 2015 by reservations@higenova.it

Dear Client, Thank you for your stay and for the time take to leave your opinion! For us and for other future guests your review is very important and helpful. Hoping to welcome you again at Holiday Inn Genoa City, we remain. Best regards Ilaria

1 out of 5

Everytime we turned around we were charged for something...

Cons: Nothing close, No free Internet, Noisy, misleading
I know that in Italy people are always trying to charge you for something, but I truely feel that they did that in this hotel. We were charged 12 Euro a day for parking (something that was not mentioned to us) and I dont even know how they knew that we were parking our car, in the amenities it says free breakfast (which is usually how it is anywhere we've been to, even in Italy) but we were charged 15 Euro a person for breakfast, luckily our 2 1/2 year old son got his breakfast for free, however when we went to the restaurant for dinner, his meal was 15 Euro and he barely ate. They had sky TV in the rooms and we turned on the TV and watched it when we were there and turns out for our 3 day stay it cost 60 Euro and no where did it say that it actually would cost us to watch TV in our room. The staff and the cleanliness of the room were great, but when leveled out with the bill for the actual room then the bill for the extras it was not a good value for the money at all. I would not stay there again.

Posted by , from Vicenza, Italy on Apr 11, 2011

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Comment from Hotel Management

Jun 13, 2015 by Ilaria

Dear Guest, we are very sorry for your review. Our hotel offers two kind of rates (breakfast inlcuded or breakfast excluded) in order to satisfy all clients needs. Parking is not inlcuded cause not all the guests have the car, so you pay for this service only if you use it. TV programs are free, you can just buy come movie or sport events paying a supplement, but it's clearly explained and you have to put twice the room number to buy it. we hope to welcome you back amd we remain. best regards, Ilaria

5 out of 5

Wonderful experience

This hotel was a wonderful experience. My husband and I stayed for 3 nights and had a great stay. We were upgraded because of the priority club and the room was beautiful. Newly renovated with a modern feel. The hotel staff were friendly and accomodating. It was a very busy time with bus tours arriving which made it difficult at times to get assistance but we were flexible. The internet in the foyer was not accessible which made it difficult for my us to find information on the area. We expected to plan our tours when we arrived but there was no tourist help in the area. It was very frustrating to find and internet cafe and the staff did not a lot of knowledge of where to access information. The hotel was close to the Coop so food and drinks were accessible and the view from the room was amazing.

Posted by on Nov 2, 2009

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Comment from Hotel Management

Mar 31, 2014 by

Dear Guest, thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City. Hoping to welcome back you soon please accept our best regards, Ilaria

About the Holiday Inn Genoa City

Location Via Milano, 47, Genoa, GE 16126

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi and wired Internet. A 24-hour fitness center, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Genoa City. For a fee, parking is available. This 4-star Genoa hotel is smoke free.

  • 1 building
  • 134 guestrooms or units
  • 7 levels
  • 305 sq ft of conference space
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Genoa (GOA-Cristoforo Colombo) (6.2 km / 3.8 mi)
  • Train station: Genoa Via di Francia Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Genoa City offers 134 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

New Port - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Weight limit: 22 lbs
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Genoa City
  • Holiday Inn Hotel Genoa City
  • Holiday Inn Genoa City Hotel Genoa
  • Holiday Inn Genoa City Hotel
  • Holiday Inn Genoa City Hotel
  • Holiday Inn Genoa City Genoa
  • Holiday Inn Genoa City Hotel Genoa

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 2999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.